A no-frills or no frills service or product is one for which the non-essential features have been removed to keep the price low. The term "frills" originally refers to a style of fabric decoration. Something offered to customers for no additional charge may be designated as a "frill" – for example, free drinks on airline journeys, or a radio installed in a rental car.[1] No-frills businesses operate on the principle that by removing luxurious additions, customers may be offered lower prices.[2]
Common products and services for which no-frills brands exist include budget airlines, supermarkets, vacations and used vehicles.
No-frills supermarkets are recognisable by their store design and business model.
Examples of no-frills supermarket chains include:
*Dia and Ed are all part of the Dia Group, which is in turn part of the Carrefour Group. (Brazil, Spain)
American supermarket chain Pathmark used "No Frills" as a house brand.[3]
See main article: Economy car.
In the United States, a no-frills automobile model typically has a minimum of convenience equipment, a less powerful engine and spartan trim.
Frequently, these models represent the lowest-priced version of a larger selection of more lavishly equipped and trimmed models of that same car. Often, the less-expensive models are sold with a manual transmission and have a shorter options list. Early 1950s American examples include the Chevrolet 150 and Kaiser-Frazer Henry J. These were larger cars than those produced in the US in the 1940s gasoline rationing period by Crosley, who shut down in 1952.
One of the more famous no-frills cars was the Studebaker Scotsman, which was on sale from 1957 to 1959. These cars came with a low-grade cloth-trimmed front seat and contained only a driver's side sun visor, minimal soundproofing, no door armrests and painted trim (in lieu of chrome trim); even routine convenience items, such as a cigarette lighter and dome light were not present. Buyers were allowed to buy only a low-cost heater and a few other trim and convenience items from a short options list; a radio was not offered as an option on this model (unlike Studebaker's more expensive models).
During the 1960s and early 1970s, American automakers offered several trim levels of full-sized models (each having a different name), with a price-leading no-frills versions. Examples included the Chevrolet Biscayne, Ford Custom 500, and Plymouth Fury I. While ostensibly targeted toward fleet buyers and business customers where luxury is not a concern, these cars were also available to private customers. While many of these cars were typically sold with the standard six-cylinder or basic V-8 engine with the standard three-speed manual transmission, many of these price-leading models were also available with the full range of engines and transmissions, including those that were performance-oriented, unlike the later no-frills models that had restricted performance options.[2] Additionally, marketing brochures typically extolled the virtues of these economy models, pointing out such features as durable and easy-to-care for upholstery with wide color availability, beauty in styling despite minimal exterior trim adornment, and features shared with more luxurious models such as suspension and ride quality, engine and transmission availability, and standard safety and convenience features—all available even for budget-conscious buyers.[4]
By the late 1960s, a vast majority of all price-leading models were built and sold with V-8 engines and automatic transmission, as consumer needs were changing, and were even being built and sold with luxury comfort and convenience features once seen only on the higher-priced model lines, including air conditioning and power steering. Only a small handful of base model vehicles were sold with the basic six-cylinder/three-speed manual transmission powertrain, without optional extras. By the early 1970s, Plymouth, Ford and Chevrolet had switched to all V-8 engine/automatic transmission powertrains for the full-sized model lines. With customers turning more to volume models that were better trimmed, upholstered and equipped (even with price a primary consideration), the Big Three dropped their Spartan-trimmed price-leading models, such as the Chevrolet Biscayne and Ford Custom, or relegated them completely to fleet sales only.
During the gasoline crisis of the 1970s, many American automakers began offering no-frills models on their compact lines of cars (such as the Ford Pinto MPG, and Plymouth Duster "Feather Duster"). As before, these models usually had spartan trim (vinyl seats with rubber floor covering); fewer convenience items than the more expensive models (e.g., no cigarette lighter); lighter-weight components (such as aluminum on various engine, body and suspension components); and a manual transmission.
Most no-frills cars are sold to fleet buyers, such as taxi companies or police departments. However, these models are generally available to cost-conscious private customers whose primary concerns were price, fuel economy and basic low-cost transportation.[2]
The concept of a no-frills car in the European market was common in the 1950s with cars such as the Ford Abeille or the Citroën ID Normale. The Dacia Logan is an example of a recent no-frills car in Europe. Another example is Fiat Albea.
In Argentina and Brazil, the no-frills category takes a considerable share of the new car market. Examples of cost cuts in base versions include:
In some markets, often in the developing world, very aggressive forms of no-frills cars may be available. For example, the supermini and city cars sold in the Mercosur markets, such as the Chevrolet Celta, Chevrolet Corsa, Fiat Uno, Fiat Palio, Ford Ka and Volkswagen Gol tend to be noisy and feature cost cuttings like:
See main article: Low-cost carrier. No-frills airlines are airlines that offer low fares but eliminate all non-essential services, such as complimentary food, in-flight entertainment systems, and business-class seating. A no-frills airline will typically cut overhead by flying from more remote airports (with lower access charges) and by using a single type of aircraft. Aircraft cabin interiors may be fitted out with minimum comforts, dispensing with luxuries such as seat-back video screens, reclining seats and blinds; some airlines choose to carry advertising inside the cabin to increase revenue.[5] Should meals be served, they must be paid for in full.
Some airlines also extend the definition of "frills" to include standard services and conveniences; for example, a no-frills airline may charge passengers an additional fee for check-in luggage,[6] using airport check-in desks,[7] or even providing wheelchairs.[8]
Based on the no-frills airline model, the recent liberalisation of rail licensing in Europe has brought about a no-frills budget rail travel industry.[9] Examples include;
Another example of a type of no frills service is lodgings. In more extreme circumstances, the line between a hotel and a hostel is blurred due to the removal of amenities. Notable no-frills chains include Motel 6, Econo Lodge, Tune Hotels, Ibis Budget, HotelF1, easyHotel and Zip by Premier Inn.
Features of no-frills hotels rooms are that themselves are smaller and more spartan in trim. Examples and cases included with Zip rooms are twice as small (8.5 m2) as standard Premier Inn rooms. (20 m2),[10] beds in Econo Lodge are put on boxes, so to make cleaning easier and with many Ibis Budget hotels, the reception is only opened at limited hours. Most no frills hotels don't have door keys, instead they use either inexpensive swipe-keys or digital door locks. Many of them have no pictures on the walls, baths in the bathrooms or excessive furniture like minibars, fridges or dressing tables. Bedding is limited to pillows and duvets. Some like Tune and easyHotel even go as far as putting advertisements on the walls and in case of Zip some rooms even having no windows, instead having a sunlight-powered light box.
Like no frills airlines which charge people for seat reservations and food, no frills hotels themselves charge extra for any superfluous extras like non-basic TV channels, breakfasts; which themselves are just limited to a continental style, tea-and-coffee making facilities, Wi-Fi internet, daily maid service; normally cleaning the room is only done when the guest leaves, and toiletries and supplement towels.
The Finnish hotel chain Omenahotelli lacks reception. Room bookings are handled online only. Instead of a physical key, hotel customers receive a digital door code. Omenahotelli guests usually spend their entire hotel stay without meeting any hotel employees.
No-frills holidays are holidays which, like no-frills airlines, do not include unnecessary services such as:
Such holidays usually have a simple fare scheme, in which fares typically increase during peak seasons, and also as more people sign up for the holiday. This rewards early reservations, and is known as "yield management".
Examples of no-frills holiday companies are:
Compared to regular fitness gyms, there has been a growing number of no frills gyms. No frills gyms are significantly different from regular gyms in the amenities offered. The ways in which these differ are:
Examples of no frills gyms are easyGym, Fit4less and PureGym in the UK, Basic-Fit in Benelux and France, and McFit in Germany.
In the Netherlands and other European countries, a no frills filling station refers to unattended filling stations consisting solely of self-service pumps that only support pay at the pump. They do not include any other facilities on-site, and service is provided via a phone line. If there is a problem, drivers are to call a hotline using an on-site telephone for assistance.
Notable chains includes Dutch chains Tango, Q8 Easy, TinQ, Firezone, Esso Express & Shell Express, and the Austrian chain Diskont.
A few Nintendo gaming systems have model revisions that strip out non-essential features, such as the Wii's Wii Mini,[11] the Game Boy Advance's Game Boy Micro and the Nintendo Switch's Switch Lite.
Other examples of no-frills companies include: cinemas (easyCinema), bus companies (easyBus, Magic Bus (Stagecoach), Eastern), food ranges (Tesco Value, Walmart/Asda SmartPrice), mobile phone companies (easyMobile, Telmore), and marketing (low-cost marketing).