Impact of the COVID-19 pandemic on the video game industry explained

The video game industry has been substantially impacted by COVID-19 pandemic restrictions in various ways, most often due to concerns over travel to and from China or elsewhere, and delays in the manufacturing processes within China.

Overview

In contrast to many other economic sectors that are drastically affected by the pandemic restrictions, the video game industry has been more resilient. Most video game developers, publishers, and operators have been able to maintain operations with employees remote working to sustain game development and digital releases, though some productivity issues arose.[1] With many people globally at home and unable to work, online gaming has observed record numbers of players during the pandemic as a popular activity to counter physical distancing for society, a practice recommended by the World Health Organization that helped boost revenues for many companies in the gaming industry.[2] [3]

There have still been negative impacts on the industry, notably with major trade events like E3 2020 cancelled or postponed which may have impacted relationships between the smaller developers and publishers. This has particularly impacted indie developers who typically use these events for face-to-face meetings with potential partners to gain funding and publishing support, and caused them to have to delay or cancel projects.[4] Many esport leagues had to alter plans for their games, transitioning from live events to remote play or cancellation altogether. Portions of the sector that relied on physical products, such as retail stores and peripheral makers, as well as those dependent on in-person activities such as quality assurance through playtesting, ratings evaluation, and marketing, also struggled with global stay-at-home orders.[5]

As the origin of the pandemic, China is expected to impact the supply chains for electronics, which may limit hardware availability once the pandemic begins to be resolved. However, it did not impact plans for Microsoft and Sony to release the Xbox Series X and PlayStation 5 respectively in fall 2020.[6]

Affected industry events

Many trade events and expositions for the industry were cancelled or postponed due to bans against public gatherings during the pandemic. The pandemic led to some longer term changes in the way the industry handled public outreach, such an increasing its reliance on digital marketing.[7] The increasing importance of Nintendo Direct streams are an example of this.[8]

Discontinued

Delayed or cancelled

Reduced in scope or made virtual

Esports

Most esports events are based on online games, but are typically played in local arenas to reduce network latency between players as well as to provide an audience. The pandemic caused many of these events to either become cancelled or switch to a fully online format for 2020:

Notes and References

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  5. Web site: The games industry must protect its vulnerable businesses . Christopher . Dring . 9 April 2020 . 9 April 2020 . .
  6. Web site: Animal Crossing, Warzone and the coronavirus impact . Steffan . Powell . 18 March 2020 . 27 March 2020 . .
  7. Web site: B2B . Christopher Dring Head of Games . E3 2023 is cancelled. ESA tells us why . GamesIndustry.biz . en . 30 March 2023.
  8. Web site: The Cancellation of E3: End of an Entertainment Era? Redbrick Gaming . Redbrick . 15 February 2024.
  9. Web site: E3 Organizers 'Actively Assessing' Coronavirus Outbreak, Still Planning to Hold June Event in L.A. . Todd . Spangler . 4 March 2020 . 4 March 2020 . .
  10. Web site: Summer Game Fest 2020 Steps in to Fill E3 Void for Video-Game Biz . Todd . Spangler . 1 May 2020 . 1 May 2020 . .
  11. Web site: Robinson . Andy . February 8, 2021 . E3 pushes forward with plans for a digital 2021 event . February 8, 2021 . Video Games Chronicle.
  12. Web site: Parrish . Ash . 2022-03-31 . E3 2022 is canceled . 2023-05-17 . The Verge . en-US.
  13. Web site: Minecraft Festival is postponed due to coronavirus fears . Marc . DeAngelis . 5 March 2020 . 7 March 2020 . .
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  17. Web site: Taipei Game Show 2020 Confirms Its New Summer Dates . Mercedez . Lewis . 19 February 2020 . 21 February 2020 . .
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  193. Web site: Kena: Bridge of Spirits delayed to September . Gerblick . Jordan . . . July 28, 2021 . July 28, 2021 . https://web.archive.org/web/20210728215507/https://www.gamesradar.com/kena-bridge-of-spirits-delayed-to-september/ . July 28, 2021 . live .
  194. Web site: Outriders Gets a February 2, 2021 Release Date. Ricky. Frech. DualShockers. 8 October 2020. 8 October 2020.
  195. Web site: The Medium delayed to January 28, 2021. Romano. Sal. 6 November 2020. 7 November 2020.
  196. Web site: Harvest Moon: One World for Nintendo Switch has been delayed to March 2021. Video Games Chronicle. en-US. Ivan. Tom. 16 September 2020. 17 September 2020.
  197. Web site: The Idolmaster: Starlit Season delayed to 2021 in Japan, full idol lineup announced. Gematsu. Romano. Sal. 6 October 2020. 7 October 2020.
  198. Web site: Digimon Survive Officially Delayed to 2021. 15 October 2020. Twinfinite. Giuseppe. Nelva. 15 October 2020.
  199. Web site: Digimon Survive delayed to 2022. 28 July 2021. Gematsu. 28 July 2021.
  200. Web site: Seven Knights: Time Wanderer delayed. Romano. Sal. Gematsu. 21 April 2020. 22 April 2020.
  201. Web site: Seven Knights: Time Wanderer launches November 5. Romano. Sal. Gematsu. 21 October 2020. 23 October 2020.
  202. Web site: Monstrum for PS4, Xbox One, and Switch launches May 22. Romano. Sal. 21 April 2020.
  203. Web site: Monstrum: Physical Edition Releases October 23. Matawaran. Aldwin. The Nerd Stash. 16 October 2020. 23 October 2020.
  204. Web site: The Dragon Marked for Death 3.0.0 Switch Update Won't Launch on April 21, 2020. Lada. Jenni. Siliconera. 20 April 2020. 21 April 2020.
  205. Web site: The Dragon Marked for Death Bandit and Oracle Have Arrived on the Switch. Lada. Jenni. Siliconera. 24 April 2020. 23 October 2020.
  206. Web site: Everyday Today's Menu for the Emiya Family delayed in Japan. Romano. Sal. 19 May 2020. 20 May 2020.
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  208. Web site: CrossfireX delayed to 2021. Romano. Sal. 19 November 2020. 20 November 2020.
  209. Web site: Cuphead's Delicious Last Course DLC has been delayed again. Ivan. Tom. VGC. 26 November 2020. 29 November 2020.
  210. Web site: Cuphead's years-in-the-making DLC will finally release in June. Peters. Jay. 9 December 2021. 10 December 2021.
  211. Web site: Far Cry 6 and Rainbow Six Quarantine delayed into Ubisoft's 2021 fiscal year. 29 October 2020. 29 October 2020. Polygon. Ryan. Gilliam.
  212. Web site: Rainbow Six Extraction Gets a Release Date and a Lower Price. Skrebels. Joe. IGN. November 11, 2021. November 20, 2021.
  213. Web site: Report: Rainbow Six Quarantine renamed Parasite internally, final name to change further . Matt . Brown . February 26, 2021 . October 5, 2022 . .
  214. Web site: Gran Turismo 7 release date pushed back to 2022. Porter. Jon. 23 February 2021.
  215. Web site: Tales of Arise delayed past 2020. Romano. Sal. 25 June 2020. 25 June 2020.
  216. Web site: Tales of Arise Gets Release Dates, Trailer & Gameplay; PS5 & Xbox Series XS Versions Announced. Nelva. Giuseppe. 21 April 2021. 21 April 2021.
  217. Web site: King of Fighters XV Game Delayed to 2022 Due to COVID-19. Pineda. Rafael Antonio. 2 June 2021. 3 June 2021.
  218. Web site: Hermen Hulst Q&A: What's Next for PlayStation Studios. Shuman. Sid. 2 June 2021. 2 June 2021. PlayStation.Blog. Sony Interactive Entertainment.
  219. Web site: Microsoft's PS5 exclusive Ghostwire: Tokyo is delayed until 2022. Robertson. Adi. 13 July 2021. 14 July 2021.
  220. Web site: Far Cry 6 Delayed Until After March 2021 . Matt . T.M. Kim . 29 October 2020 . 29 October 2020 . .
  221. Web site: 'Far Cry 6' will be released on October 7th after an eight-month delay . K. . Holt . 28 May 2021 . 28 May 2021 . .
  222. Web site: Life Is Strange Remastered Collection delayed to early 2022. Romano. Sal. 11 August 2021. 12 August 2021.
  223. Web site: Battlefield 2042 delayed to November. Goslin. Austen. Polygon. September 15, 2021. October 9, 2021.
  224. Web site: Doom Eternal arrives early at GameStop to avoid coronavirus crowds . Eli . Blumenthal . 19 March 2020 . 23 March 2020 . .
  225. Web site: AFL Evolution 2 Has A New Release Date . Grixti . Shannon . Press Start . . 25 March 2020 . 26 March 2020 .
  226. Web site: Square Enix will ship 'Final Fantasy VII Remake' early to some countries . England . Rachel . . 30 March 2020 . 30 March 2020 .
  227. Web site: Deliver Us The Moon for Switch cancelled. Romano. Sal. 12 June 2020. 13 June 2020.
  228. 1410963905921359879. idSoftware. An important update on the development of DOOM Eternal from id Software Executive Producer Marty Stratton. . 2 July 2021.
  229. Web site: MINECRAFT EARTH COMING TO AN END. 5 January 2021. 6 January 2021.
  230. Web site: Just Cause Mobile Game Delayed. Williams. Callum. 13 July 2021. 14 July 2021.
  231. Web site: Just Cause Mobile Cancelled - IGN. Leston. Ryan. 4 July 2023. 5 July 2023.
  232. Web site: Hazra. Adriana . Voice Actress: Western Release of Persona 5 Strikers Game Was Delayed Due to COVID-19 . Gematsu . January 10, 2021.
  233. Web site: Steam has now broken its active player record . Andy . Robinson . 30 March 2020 . 30 March 2020 . .
  234. Web site: Twitch Has Record-Setting Quarter Amid Coronavirus Lockdown . Gabe . Gurwin . 3 April 2020 . 3 April 2020 . .
  235. Web site: Xbox Game Pass subscriptions hit 10 million . Keith . Stewart . 30 April 2020 . 30 April 2020 . .
  236. Web site: Broekhuijsen . Niels . Nvidia GeForce Now Membership Selling Out Amid Coronavirus Outbreak . Tom's Hardware . 18 March 2020 . 30 March 2020 . en.
  237. Web site: Surging Traffic Is Slowing Down Our Internet . Cecilia . Kang . Davey . Alba . Davey Alba. Adam . Satariano . 26 March 2020 . 3 April 2020 . .
  238. Web site: Akamai to slow down video game downloads during COVID-19 outbreak . Catalin . Cimpanu . 24 March 2020 . 3 April 2020 . ZDNet.
  239. Web site: Warren . Tom . Microsoft tweaks Xbox and Teams services during 775 percent surge in cloud demand . The Verge . 30 March 2020 . en . 29 March 2020.
  240. Web site: Kastrenakes . Jacob . Sony will slow down PlayStation downloads in Europe, but says multiplayer will remain "robust" . The Verge . 30 March 2020 . en . 24 March 2020.
  241. Web site: Farokhmanesh . Megan . Sony is now slowing down PlayStation downloads in the US . The Verge . 30 March 2020 . en . 27 March 2020.
  242. Web site: Steam is changing how game updates work to manage bandwidth during record usage . Michael . McWhertor . 30 March 2020 . 3 April 2020 . .
  243. Web site: Ubisoft is giving away a free month of Just Dance Unlimited due to Covid-19. 27 August 2020. www.hardwarezone.com.sg. en.
  244. Web site: Season 2 Power Gala - Update Forums. 27 August 2020. forums.ubisoft.com.
  245. Web site: Season 2 Free songs.
  246. Web site: GameStop to close all California stores indefinitely. Lyles. Taylor. 20 March 2020. The Verge. en. 21 March 2020.
  247. Web site: GameStop says it is an essential business. Employees are outraged. Liao. Shannon . CNN. 20 March 2020 . 21 March 2020.
  248. Web site: GameStop shuts down regular operations amid coronavirus closures. Orland. Kyle. 22 March 2020. Ars Technica. en-us. 22 March 2020.
  249. Web site: EB Games to close Saturday, as Ford fumes while dozens line up for launch, despite pandemic. 20 March 2020. Toronto Star. en. 21 March 2020.
  250. Web site: UK Game Retailer CeX to Temporarily Close Stores Amid Rising Employee Concerns - IGN . 23 March 2020 . 4 April 2020 . en.
  251. Web site: Game X Change remains open despite COVID-19, sends workers debunked health advice . GamesIndustry.biz . 2 April 2020 . 4 April 2020 . en.
  252. Web site: Japanese Game Rating Body CERO Is Closed For The Rest Of April . James . O'Conner . 7 April 2020 . 7 April 2020 . .
  253. Web site: Japan's CERO game ratings board is reopening this week . Alissa . McAloon . 4 May 2020 . 8 May 2020 . .
  254. Web site: Nintendo donates 9500 face masks to emergency services . Tom . Phillips . 25 March 2020 . 25 March 2020 . .
  255. Web site: Twitch's Stream Aid 2020 plans to raise money for COVID-19 relief this weekend with a bunch of celebs . Stephen . Bijan . . . 26 March 2020 . 27 March 2020 .
  256. Web site: WHO says play video games as healthy social pastime during coronavirus pandemic . Mike . Snider . 28 March 2020 . 29 March 2020 . .
  257. Web site: WHO and game companies launch #PlayApartTogether to promote physical distancing . Dean . Takahashi . 28 March 2020 . 28 March 2020 . .
  258. Web site: 40 more game companies join WHO #PlayApartTogether coronavirus awareness campaign . Dean . Takahashi . 5 April 2020 . 7 April 2020 . .
  259. Web site: Games Done Quick will host a charity stream for COVID-19 relief . Igor . Bonifacic . 27 March 2020 . 28 March 2020 . .
  260. Web site: Games Done Quick raises $400K for coronavirus relief fund . Nicole . Carpenter . 20 April 2020 . 20 April 2020 . .
  261. Web site: Humble is fighting corona with a bundle of 45 games for $30 (and a lot of them are awesome) . Destructoid . 31 March 2020 . 3 April 2020 . en.
  262. News: Humble's Conquer COVID-19 bundle raises $6.5 million for pandemic relief . Alissa . McAloon . 27 April 2020 . 27 April 2020 . .
  263. News: 'Stay Home, Save Lives' message spreads to video games in new government campaign . Alice . O'Conner . 7 April 2020 . 7 April 2020 . .
  264. Web site: Ex-Nintendo boss Reggie Fils-Aimé announces new podcast for charity . Cian . Maher . 29 April 2020 . 29 April 2020 . .
  265. 1301998412368408577. IdeaFactoryIntl. Check out the full video of Neptunia™.... 4 September 2020.
  266. Web site: Rockstar donates 5% of revenue from in-game purchases to charity . Maher . Cian . . videogaming247 Ltd. . 3 August 2020 . 4 August 2020 . https://web.archive.org/web/20200803234806/https://www.vg247.com/2020/08/03/rockstar-games-donations-pandemic/ . 3 August 2020 . live .
  267. Web site: Former Daydream-Exclusive Fire Escape Heads To PC VR Next Week . Feltham . Jamie . . UVR Media LLC . 26 April 2020 . 1 May 2020 .
  268. Web site: Why games like Animal Crossing are the new social media of the coronavirus era. 4 November 2020. MIT Technology Review. en.
  269. Zhu. Lin. The psychology behind video games during COVID-19 pandemic: A case study of Animal Crossing: New Horizons. Human Behavior and Emerging Technologies. 2021. 3. 157–159. en. 10.1002/hbe2.221. 2578-1863. free.
  270. Web site: Gamers seeking social oasis turn 'Animal Crossing' into global hit. 4 November 2020. The Asahi Shimbun. en.
  271. Web site: 26 May 2020. CoD and Animal Crossing among best video games for socialising. 4 November 2020. Evening Standard. en.
  272. Web site: How many people play GTA Online? 2023 player count stats . 2023-05-26 . Charlie INTEL . en.
  273. Web site: Grayson. Nathan. 8 September 2020. Among Us' Improbable Rise To The Top Of Twitch. live. https://web.archive.org/web/20200909025025/https://www.kotaku.com.au/2020/09/among-us-improbable-rise-to-the-top-of-twitch/. 9 September 2020. 8 September 2020. Kotaku Australia. en-AU.
  274. Web site: Grimm. Peter. 7 September 2020. Among Us Hits Impressive Concurrent Player Milestone. live. https://web.archive.org/web/20200909025047/https://gamerant.com/among-us-concurrent-player-milestone/. 9 September 2020. 8 September 2020. Game Rant. en-US.
  275. Web site: Baird. Scott. 7 September 2020. Fall Guys Is Number One On Steam's Bestselling List For Fifth Week In A Row. live. https://web.archive.org/web/20200909025047/https://www.thegamer.com/fall-guys-number-one-steam-sales/. 9 September 2020. 8 September 2020. TheGamer. en-US.
  276. Matthews. Emma. 25 August 2020. Why Among Us is the best game to watch on Twitch right now. live. https://web.archive.org/web/20200909025025/https://www.pcgamer.com/why-among-us-is-the-best-game-to-watch-on-twitch-right-now/. 9 September 2020. 8 September 2020. PC Gamer. en-US.
  277. Web site: Weber. Rachel. 3 April 2020. The Longing is the indie game that sums up self-solation perfectly. live. https://web.archive.org/web/20200406034220/https://www.gamesradar.com/the-longing-is-the-indie-game-that-sums-up-self-solation-perfectly/. 6 April 2020. 1 May 2020. GamesRadar. en.
  278. Web site: Stewart. Ly. 2020-08-03. The Newfound Relevance of Presentable Liberty. 2022-02-11. The Indiependent. en-GB.
  279. Web site: Andronico. Michael. 23 August 2020. Microsoft Flight Simulator is the perfect pandemic game — and Xbox Series X needs it. 4 August 2020. Tom's Guide. en.
  280. Web site: 20 March 2021. How Flight Simulators Helped Pilots Keep Their Flying License Despite No Airtime During Pandemic . 4 August 2020. News18. en.
  281. Web site: Thurber . Matt. 1 July 2020 . Desktop Simulators Shine During Pandemic . 4 August 2020. AINonline. en.
  282. 25 December 2020 . Best Innovation 2020: Microsoft Flight Simulator . 4 August 2020. PC Gamer. en. Like so many of us, I'm stuck at home waiting out a pandemic..
  283. Web site: John Conway, inventor of the Game of Life, has died of COVID-19 . Timothy . Lee . 13 April 2020 . 16 April 2020 . .
  284. Web site: Rick May, voice of the Soldier in Team Fortress 2, has died . Andy . Chalk . 13 April 2020 . 16 April 2020 . .
  285. Web site: Video Game Industry Layoffs Are Worse Than Ever. How Did We Get Here? . Phil . Hornshaw . March 12, 2024 . March 16, 2024 . .
  286. Web site: Teppen World Championship 2020 | Teppen -Official Site-|publisher=teppenthegame.com|access-date=5 January 2021}} Offline tournaments meant to qualify players to the finals were cancelled due to the pandemic.[101] While many traditional physical sports games, seasons, and playoffs were cancelled due to the pandemic], the organizing leagues turned to video game equivalents as alternative entertainment, using the professional athletes from their leagues within the games. Some examples of this included:

    Television networks which normally would have shown the sporting events that were cancelled have turned to both these replacement sports programs as well as other esport tournaments as replacement programming during the pandemic. On 14 June 2020, the BBC reported that about 22 million sports viewers turned to virtual races when lockdowns were implemented. Questions over the future of esports rose with Formula 1 returning in July 2020.[106] [107]

    Hardware production

    • Nintendo Switch production in Vietnam had been scaled back due to reduced supply of components out of China because of the quarantines. As a result, supplies for the Switch were significantly reduced in Japan.[108] In its annual report issued in May 2020, Nintendo believed that production would resume normal levels within a few months.[109] Further, Nintendo of America closed its repair center as a preventative measure. The company's headquarters in Redmond, Washington, and the flagship store in New York City were also closed.[110]
    • Valve announced that its production on the Valve Index virtual reality headset was reduced due to the impact of the pandemic and would have fewer shipments expected than planned by the release of .[111]
    • Konami delayed release of the TurboGrafx-16 Mini in March due to production chain issues in China due to the pandemic.[112]
    • Atari delayed the Atari VCS that was initially supposed to release in March 2020 because of the pandemic.[113]
    • Microsoft did not anticipate any delay in the planned release of the Xbox Series X console, according to Phil Spencer . He stated that some games expected near launch may be delayed as a result.[114]
    • The Evercade handheld console, originally due to release on May 22, 2020, released sometime between May 22, and June 5, 2020.[115]
    • Nvidia's GeForce 30 series of graphics cards immediately sold out upon their release, due largely to a rise in consumer demand for computer hardware during the pandemic, as well as a lack in proper security against scalpers.[116]

    Sales

    Generally, sales of video games have increased as a result of stay-at-home and lockdown orders from the pandemic, as people turned to video games as a pastime. The NPD Group reported that video game sales in North America in March 2020 were up 34% from those in March 2019, and video game hardware up by 63% – which included more than twice the number of units of the Nintendo Switch console. Net spending across the first quarter of 2020 in the United States reached, up 9% in 2020 compared to 2019 according to NPD. An increase at this point, near the planned end of the eighth generation of video game consoles, was unusual and was attributed to the pandemic.[117] [118] By July 2020, NPD Group reported that the total sales of video game hardware and software within the United States in the first six months of 2020 reached, the highest since 2010.[119]

    Some specific examples of game software and hardware sales affected by the pandemic include:

    • The 2012 game Plague Inc. by Ndemic Creations had a significant increase in sales as a result of the pandemic. The game temporarily became the top-paid app on several regional app stores, beating out the perennial bestseller Minecraft. Some analysts believed that those worried about the pandemic used the game to see that it could spread as a means to placate their fears.[120] While the game was based on scientific models of the spread of contagious diseases, Ndemic had to remind the players that the game was not meant to be taken as an accurate model for transmission and spread and referred those interested to the Centers for Disease Control and other national and international health organization websites.[121] [122] Ndemic later added a new gameplay mode to Plague Inc, with the goal to try to stop an ongoing pandemic through various possible options by using the work that it developed in coordination with WHO and the Global Outbreak Alert and Response Network.[123] The company also donated to the Coalition of Epidemic Preparedness Innovations and the WHO COVID-19 Solidarity Response Fund to help fight the pandemic and encouraged the players of the game to do the same.[124]
    • The 2018 digital adaption of Pandemic by Asmodee experienced an increase in sales.
    • Both Doom Eternal and , major AAA titles released in March 2020, outperformed industry expectations, with Animal Crossing selling more in its opening week in the United Kingdom than all of the previous launches in the franchise combined for the same region.[125]
    • Ring Fit Adventure, which involves physical activity, was in high demand in China as a result of the quarantine. Sales led to shortages and price gouging in East Asia and nearby regions.[126] Similar shortages for the game expanded as quarantines and stay-at-home orders came to many Western locations during March 2020.[127]
    • Coupled with lowered hardware production, the Nintendo Switch became a high-selling commodity during the pandemic, as it provided entertainment options across all ages, especially with Animal Crossing: New Horizons. Nintendo worked to supply as many units as possible globally to most markets, which led to some resellers using bots to scalp.[128] The Switch's high sales helped to offset low sales of other console hardware within the United States and buoy higher revenues for the sector.
    • Among Us rose in popularity through Twitch after streamer Sodapoppin popularised it through the platform in late July 2020.[129] [130]
    • Minecraft Dungeons topped Animal Crossing on the North America eShop when they released their new DLC packs: Jungle Awakens and Creeping Winter. They also announced cross-platform features.[131]

    Software releases

    VR Broom Racing from June to late 2020 for Oculus Quest and early 2021 for PlayStation VR, Oculus Rift and SteamVR[171]

    • Some games also received early releases in certain regions:
      • At GameStop in the United States, Doom Eternal was released a day prior to its release date to separate the crowds from those purchasing Animal Crossing: New Horizons (as both games were officially released on 20 March).[224]
      • AFL Evolution 2 was released on April 16, 2020, a week prior to its original release date. To reduce physical contact, physical copies of the game were initially sold through online retailers only.[225]
      • Final Fantasy VII Remake was shipped early to Europe and Australia so the players living in the "countries that are currently facing the biggest disruption" would be able to play the game on its launch day.[226]
      • The second chapter of Deltarune, which was originally intended to be released as part of the full game (the release date of which has not yet been announced as of March 21, 2022), was released for free on September 17, 2021.
    • Some games were cancelled:

    Game publishers and developers have expressed concerns that further extensions of the movement control orders from the pandemic may incur additional delays. One major factor that may cause delays is the ability to capture voice acting without access to studios during physical distancing for society, even though some of members have considered working from residence remotely to avoid troubling situations. An example of this happened with the Western release of Persona 5 Strikers whose voice acting in English was meant to start in April 2020 but was delayed due to the pandemic. The actors later received audio equipment from Atlus so that they could work at home.[232]

    Services

    As much of the world's population have been quarantined due to the pandemic, video game playing and other Internet use has increased significantly. Steam had over 23 million concurrent players during March 2020, surpassing all previous records[233] while over three billion hours of content were watched on Twitch over the first quarter of 2020, a 20% increase from the previous year's.[234] Microsoft reported a substantial increase in users of its Xbox Game Pass service in the months of March and April 2020, bringing it to over 10 million subscribers.[235] GeForce Now capacity was temporarily exhausted in Europe before additional server capacity was added.[236]

    The additional bandwidth from video games and other Internet services created concerns that critical bandwidth would not be available for medical and other key infrastructure elements necessary to mitigate the spread of SARS-CoV-2.[237] To help reduce demand during peak hours, the Akamai content delivery network for many video games[238] and major digital storefronts such as Xbox Live,[239] PlayStation Network,[240] [241] and Steam[242] capped download speeds and encouraged the users to download at off-peak hours.

    During quarantine and lockdown, Ubisoft announced an update for Just Dance 2020 to keep players active:[243] customers who owned the game could access a month of the Just Dance Unlimited service. Ubisoft also announced in its official forum that the second event entitled "Power Gala", which was part of the second season "Feel the Power" in Just Dance 2020, had been postponed.[244] The developer explained that the company wanted to protect its team due to the pandemic, and that "although [their] team still work[ed] hard to make our servers work as smoothly as possible at home", this needed to be resolved by postponing the content. Two tracks from Just Dance Unlimited were made free to make up for the delay.[245]

    Retailers

    • GameStop and its Canadian subsidiary, EB Games, came under criticism for its overall response to the pandemic. Notably, it received widespread criticism when, after numerous states and provinces issued "stay at home" or "shelter in place" orders requiring non-essential businesses to close up starting in March 2020, it considered its stores an essential business, stating that they provided a "significant need for technology solutions". The chain later revised this decision, closing most locations and leaving only select stores open to provide drive-up delivery of online or by-phone orders to the customers.[246] [247] [248] [249]
    • CeX closed all its corporate stores in the United Kingdom on 23 March and asked the franchises to do the same.[250]
    • Game X Change, a regional game retailer based in Arkansas, attracted criticism for keeping the retail locations open in areas with stay at home orders.[251]

    Industry trade bodies

    The Japanese game ratings body Computer Entertainment Rating Organization was forced to close operations from early April through 7 May, and upon reopening, implemented appropriate controls that reduced work hours, which is expected to delay some releases in Japan as they await a rating for retail release.[252] [253]

    Industry support of mitigation and relief efforts

    Popular games during the pandemic

    With the need to stay inside one's home to avoid infection, many gamers flocked to online games as a substitute for social interactions they would otherwise miss. was especially popular, with people around the world turning to the game's recreation of ordinary daily life activities and social networking features as a substitute for the normalcy disrupted by the pandemic.[268] [269] [270] [271] Another very popular game during the pandemic was Grand Theft Auto Online. The game reached one of its highest simultaneous player count of 267,000 players at the beginning of 2020. [272]

    Fall Guys and Among Us were particularly popular during this time, with the former being released during the pandemic and the latter receiving a surge of popularity.[273] [274] [275] [276] Some non-online games were also thematically compared to the pandemic, such as The Longing[277] and Presentable Liberty.[278] Microsoft Flight Simulator, first released in August 2020, has been considered popular during the pandemic, as many saw it as a safer alternative to travelling.[279] [280] [281] [282] Other games, such as The Last of Us Part II, Roblox and Project CARS 3, just to name a few, were also popular during the pandemic.

    Notable deaths

    Post-COVID

    Towards the end of 2023 and continuing into 2024, the video game industry saw a large number of layoffs, with over 10,000 jobs lost in 2023 and at least 8,000 in 2024 by February 2024. While other factors contributed to the layoffs, such as previous acquisitions and mergers that came after 2021, the return to normalcy after COVID changed the profitability of video games, lowering market forecasts, which the inflated industry could not sustain.[285]

    See also

    References

    ]

    .