Cultural agility explained

Cultural agility is a term employed in talent management to design a complex competency based on skills whose command allows an individual or an organization to perform successfully in cross-cultural situations.[1] [2] [3] Cultural agility has been conceptualized as an individual's ability to comfortably and effectively work in different cultures (e.g., countries, organizations) and with people from different cultures, national origins, generations, gender, etc.[4]   People with cultural agility are able to "build trust, gain credibility, communicate, and collaborate effectively across cultures".[5]  The concept appears to overlap with others such as cross-cultural competence and cultural intelligence.[6] The subject has been linked to studying abroad,[7] foreign talent acquisition,[8] immigrants and refugees,[9] career success,[10] sports coaching, leadership development,[11] and global business.[12] Currently, the term is often associated with research carried out by Paula Caligiuri, and a few others like Marisa Cleveland,[13] and Zeinab Shawky Younis.[14] On psychological aspects, the command of cultural agility resources may be facilitated by personality traits like extraversion, openness, and predisposition to novelty seeking, but also by appropriate learning.[15] Self-assessment has been pointed out as a practical approach to evaluate the level of competence reached by cultural agility trainees.

History

Apart from its colloquial use, the term agility was proposed as a relevant concept to industry and business management in the 1990s by Steven L. Goldman,[16] who published a volume on the subject.[17] An early use of the full term (cultural agility) is found in a series of conferences by Terry Lee named "Leadership for the New Millennium", in 1999.[18]

In recent times, the concept has been amply developed by Paula Caligiuri from Northeastern University and her co-authors, through many academic articles and books, now being widely used in academic literature.[19] Other authors publishing books on agility as a main subject include Peter Gillies from TIAS School for Business and Society (Tilburg, Netherlands),[20] and Guy Morrow, from the University of Melbourne, Australia.[21]

Beyond academic circles, the term has gained popularity in mass media when commenting about the need for acquisition of intercultural skills to achieve adequate inclusion in the socioeconomic workings of an increasingly globalized world.[22] [23] [24] [25] [26] A Cultural Agility Collaboration Group has been established by the University of Minnesota to facilitate developing inclusive, equitable, socially just spaces in campuses, and local communities.[27]

Digitalization

Digital technologies facilitate communication across cultures, and help overcome language barriers to some extent.[28]

Localization

Although adapting business practices to local cultural preferences may seem generally appropriate,[29] detailed assessment of circumstances may reveal overall benefits from the use of countercultural practices on some occasions.[30]

Training

Opportunities to learn cultural agility theory and/or techniques appear to be growing through:

Further reading

Recent papers

Books

Notes and References

  1. Caligiuri . Paula . 2013-07-01 . Developing culturally agile global business leaders . Organizational Dynamics . en . 42 . 3 . 175–182 . 10.1016/j.orgdyn.2013.06.002.
  2. Web site: Sager. Mathias. 2019-03-02. The Development of Cultural Agility (A Literature Review). 2021-02-15. Medium. en.
  3. Book: Olivier. Sharon. Leadership and cultural agility. Hölscher. Frederick. Williams. Colin. Routledge. 2021. 978-0367457105. 1st. UK. 162–191. 7. 10.4324/9781003029595-8. 229417236.
  4. Book: Caligiuri, Paula.. Cultural agility : building a pipeline of successful global professionals. 2012. Jossey-Bass. 978-1-118-33054-8. San Francisco. 795504483.
  5. Book: Dahl, Annette . Global perspectives : a practical guide to navigating across cultures . 2019 . Granhof & Juhl . 978-87-970507-5-0 . 1. udgave . [Risskov] . 1142165270.
  6. Web site: CULTURAL INTELLIGENCE Trademark of XL ALLIANCE, LLC - Registration Number 4430285 - Serial Number 85937282 :: Justia Trademarks. 2021-02-18. trademarks.justia.com. en.
  7. Traylor. Allison. Caligiuri. Paula. 2019-12-16. The study buddy effect: studying abroad with a close friend and the development of cultural agility. Research in Comparative and International Education. 14. 4. 466–476. en. 10.1177/1745499919894073. 213915155.
  8. Web site: 2019-07-12. Aussie lawyers: London wants you. 2021-02-28. Australian Financial Review. en.
  9. Web site: department. the Maine Sunday Telegram marketing. 2020-03-22. Maine Summer Camps' Level Ground Initiative Opens Up the Camp Experience for New Mainers. 2021-02-28. Press Herald.
  10. Caligiuri . Paula . Bonache . Jaime . 2016-01-01 . Evolving and enduring challenges in global mobility . Journal of World Business . The World of Global Business 1965-2015 . en . 51 . 1 . 127–141 . 10.1016/j.jwb.2015.10.001 . 1090-9516.
  11. Web site: IRMA-International.org: Culturally Agile Leadership: A Relational Leadership Development Approach: Marisa Cleveland, Simon Cleveland: Journal Articles. 2021-02-28. www.irma-international.org.
  12. Caligiuri . Paula . Developing culturally agile global business leaders . Organizational Dynamics . 42 . 2013 . 3 . 175–182. 10.1016/j.orgdyn.2013.06.002.
  13. Cleveland . Marisa . Cleveland . Simon . 2021-07-01 . Developing Leadership Cultural Agility for Civil Discourse . International Journal of Smart Education and Urban Society . en . 12 . 3 . 1–10 . 10.4018/IJSEUS.2021070101 . 236312419 . 2574-8254.
  14. Younis . Zeinab Shawky . Mohamed . Dina Assem Abelmounem . 2022-10-25 . The impact of Leadershift on cultural agility policy: The search for effective ways of mindfulness . Journal of Business and Retail Management Research . 17 . 1 . 10.24052/JBRMR/V17IS01/ART-03. free .
  15. Braun. Thomas J.. Hayes. Bryan C.. DeMuth. Rachel L. Frautschy. Taran. Olya A.. 2017-11-22. The Development, Validation, and Practical Application of an Employee Agility and Resilience Measure to Facilitate Organizational Change. Industrial and Organizational Psychology. en. 10. 4. 703–723. 10.1017/iop.2017.79. 148862147. 1754-9426.
  16. Goldman. Steven L.. Nagel. Roger N.. 1993-01-01. Management, technology and agility: the emergence of a new era in manufacturing.. International Journal of Technology Management. 8. 1–2. 18–38. 10.1504/IJTM.1993.025758 . 31 January 2024 . 0267-5730.
  17. Book: Goldman, Steven L.. Agile competitors and virtual organizations : strategies for enriching the customer. 1995. [Wiley]. Roger N. Nagel, Kenneth Preiss. 0-471-28650-8. New York. 902613554.
  18. Book: Robert H Miller . Higher, Faster, Stronger - the Challenge of the New Millennium . The International Congress on Local Government Engineering and Public Works : incorporating the 10th National Local Government Engineering Conference, Sydney, Australia, 22-26 August 1999 . 1999 . 6 . Institute of Public Works Engineering Australia . 0-9586804-9-3 . Sydney, N.S.W. . 779853755.
  19. Duus. Rikke. Cooray. Muditha. 2014-06-29. Together We Innovate: Cross-Cultural Teamwork Through Virtual Platforms. Journal of Marketing Education. en. 36. 3. 244–257. 10.1177/0273475314535783. 168104931. 0273-4753.
  20. Book: Gillies, Peter. Cultural agility : ǂthe ǂnew basics of organizational development. 2018. CPSIA. 978-1-9875-5090-0. 1258308866.
  21. Book: Morrow, Guy . Artist Management : Agility in the Creative and Cultural Industries. . 2018 . Routledge . 978-1-315-52087-2 . Milton . 1032712014.
  22. News: Selingo. Jeffrey J.. Nov 17, 2017. Are colleges preparing students for the automated future of work?. Washington Post. Feb 19, 2021.
  23. How College Students Should Prepare for Our Automated Future. 2021-02-19. Time.
  24. Web site: 2019-08-05. Cultural awareness training comes to Rwanda. 2021-02-19. The New Times Rwanda. en.
  25. Web site: McDonald. Tim. Humanics: A way to 'robot-proof' your career?. 2021-02-19. www.bbc.com. en.
  26. Web site: 2020-06-22. The road ahead is hard. Now is not the time to kill off studies in the humanities Alexis Wright. 2021-02-19. the Guardian. en.
  27. Web site: CAC Working Groups – Maine Campus Compact. 2021-02-28. en-US.
  28. Lifintsev . Denys . Wellbrock . Wanja . Cross-cultural communication in the digital age . 2019 . Estudos em Comunicação . 28 . 1 . 10.25768/FAL.EC.N28.A05.
  29. Web site: Declercq . Christophe . 2011-03-17 . Advertising and Localization . 2022-03-15 . The Oxford Handbook of Translation Studies . en . 10.1093/oxfordhb/9780199239306.013.0019.
  30. Caprar. Dan V.. Kim. Sunghoon. Walker. Benjamin W.. Caligiuri. Paula. 2022-01-01. Beyond "Doing as the Romans Do": A review of research on countercultural business practices. Journal of International Business Studies. 53 . 7 . 1449–1483 . en. 10.1057/s41267-021-00479-2. 256513407 . 0047-2506. free.
  31. Web site: cultural agility . 2022-03-13 . TASCA . en.
  32. Web site: Skiilify. 2022-03-14. Skiilify. en-US.
  33. Web site: Cultural Agility for Organizations . 2022-03-13 . study.com.
  34. Web site: yoonrh@appstate.edu . 2020-06-29 . Intercultural Competency . 2022-03-13 . Intercultural Competency . en.
  35. Web site: Lexington . Transylvania University 300 North Broadway . Fax: 859-233-8797 . KY 40508 USA Phone: 859-233-8300 . Program Requirements - Transylvania University . 2022-03-13 . Transylvania University Academics . en-US.
  36. Web site: AFCLC's PAC Prepares Senior Leaders for Overseas Assignments with Culturally Focused Train . 2022-03-13 . Air University (AU) . 8 March 2022 . en-US.
  37. Web site: The Lehman College Peace Corps Prep Program - Intercultural Competence . 2022-03-13 . www.lehman.edu.
  38. Book: Ferraro, Gary P.. The cultural dimension of global business. 2017. Elizabeth Kathleen Briody. 978-1-138-63245-5. 8th. Abingdon, Oxon. 957504075.
  39. Book: Olivier, Sharon. Agile leadership for turbulent times : integrating your ego, eco and intuitive intelligence. 2021. Frederick Holscher, Colin Williams. 978-1-003-02959-5. Abingdon, Oxon. 1182020299.
  40. Book: Puckett, Stefanie. The agile culture code : a guide to organizational agility. 2020. 978-3-86980-525-2. Göttingen. 1200545426.
  41. Book: CALIGIURI, PAULA. BUILD YOUR CULTURAL AGILITY : the nine competencies you need to be a successful global professional.. 2021. KOGAN PAGE. 978-1-78966-661-8. 1152067760.

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