A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration, completion status, source number, and destination number.[1] [2] [3] It is the automated equivalent of the paper toll tickets that were written and timed by operators for long-distance calls in a manual telephone exchange.
A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call. In actual modern practice, call detail records are much more detailed, and contain attributes such as:[2] [3]
Each exchange manufacturer decides which information is emitted on the tickets and how it is formatted. Examples:
In some corporate private branch exchange (PBX) systems, a call detail record is termed a station messaging detail record (SMDR).
Call detail records serve a variety of functions. For telephone service providers, they are critical to the production of revenue, in that they provide the basis for the generation of telephone bills. For law enforcement, call detail records provide a wealth of information that can help to identify suspects, in that they can reveal details as to an individual's relationships with associates, communication and behavior patterns, and even location data that can establish the whereabouts of an individual during the entirety of the call. For companies with PBX telephone systems, call detail records provide a means of tracking long-distance access, can monitor telephone usage by department or office, and can create listing of incoming and outgoing calls.
The U.S. Supreme Court has held the records of numbers called are not protected by the Fourth Amendment to the Constitution of the United States because the caller "voluntarily conveyed numerical information to the telephone company."[4] But there is limited protection under the Electronic Communications Privacy Act. The revelation that call metadata records are being universally collected and stored in the U.S. and elsewhere has generated considerable controversy.
In June 2013, a top secret order of the United States Foreign Intelligence Surveillance Court was leaked to the public. That order referenced and defined call detail records as follows:
CDRs have found various uses in academic research, with topics ranging from social networks to human mobility.[5]