Buw Holding Explained

buw Holding GmbH
Foundation:1993
Type:GmbH
Location City:Osnabrück, Lower Saxony
Location Country:Germany
Founder:Karsten Wulf
Jens Bormann
Key People:Karsten Wulf
Jens Bormann
Industry:Business process outsourcing
Homepage:www.buw.de
Num Employees:4,000 (March 2011)[1]

The buw Holding GmbH was an owner-run German company based in Osnabrück acquired by Convergys through a definitive merger. It is especially known for its call centres and has altogether about 6,000 employees who work in Osnabrück, Münster, Halle, Schwerin, Berlin, Leipzig, and Wismar[2] in Germany, Pécs in Hungary,[3] [4] and Timișoara and Cluj in Romania.[5]

History

Jens Bormann and Karsten Wulf, who met at the University of Osnabrück, founded their company in March 1993[6] as b u. w (Bormann und Wulf) Telefonmarketing GmbH while they still were students.In 2001 the company was restructured. In 2002, employees founded the organisation Lernen fürs Leben ("Learning for Life") which is committed to projects in the Third World, in particular if they serve the purpose to teach people how to make a living on their own.[7]

In 2006, the company received the European Call Centre Award for its corporate identity.[8]

In August 2016, Convergys Corporation completed its acquisition of buw.

Structure

The buw Holding GmbH consists of two main branches:

Awards

References

  1. http://www.buw.de/de/presse/pressemitteilungen/pressemitteilung/article/rasantes-wachstum-in-18-jahren.html?tx_ttnews&#x+005B;backPid]=117&cHash=1273b7b752 4.000 Mitarbeiter in 18 Jahren
  2. Web site: Customer care specialist buw Group recently announced plans to open a new contact center in the fair trade city of Leipzig . 2011-07-07 .
  3. Web site: Germany's buw Holding, a telemarketing and customer care company, plans to invest EUR 10 million at its call centre in Pécs, in southwest Hungary . 2011-07-07 . dead . https://web.archive.org/web/20120921085752/http://www.mfa.gov.hu/kulkepviselet/IT/en/en_Kulpolitika/en_mo_a_vilagban.htm?printable=true . 2012-09-21 .
  4. Web site: buw Holding from Germany has 4,000 employees and their affiliate, with its headquarters in Pécs, has been up and running since 2005. 8 February 2011. 2011-07-07.
  5. Web site: Die buw-Standorte . 2011-02-21.
  6. Web site: The buw Group (www.buw.de) was founded in 1993 by Jens Bormann and Karsten Wulf. 2011-07-07.
  7. Web site: Lernen fürs Leben e. V. auf der Seite des Ministeriums für Generationen, Familie, Frauen und Integration des Landes Nordrhein-Westfalen . 2011-07-09 . https://web.archive.org/web/20120326194923/http://www.engagiert.nrw.de/unterneng/beispiele/alphabetisch/lernen_fuers_leben/index.php# . 2012-03-26 . dead .
  8. http://www.call-center-experts.de/index.cfm/Jens_Bormann/:var:site:experte:autor:1238 Portrait of Jens Bormann on Call Center Expert-Site
  9. Web site: The buw and PriceWaterhouseCoopers study of the German SME landscape outlines the current state of play and optimization potential in F&A processes. . https://web.archive.org/web/20120326194923/http://www.outsourcing-journal.org/outsourcing-markt-standorte/markt-unternehmen/528.html?lang= . dead . 2012-03-26 . 2011-07-07 .
  10. Web site: Entrepreneure des Jahres 2002: Erfolg mit starkem Willen.
  11. Web site: Deutsche Call Center in Birmingham ausgezeichnet.
  12. Web site: Branchenpreis für buw-Unternehmensgruppe - Wirtschaft - Marktplatz Osnabrueck.
  13. Web site: Kommunikationspreis für buw: Der beste Blog kommt aus Osnabrück.

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