ZENworks explained

ZENworks Configuration Management
Developer:OpenText
Latest Release Version:2020
Operating System:Cross-platform
Genre:Systems management
License:Proprietary

ZENworks, a suite of software products developed and maintained by OpenText for computer systems management, aims to manage the entire life cycle of servers, of desktop PCs (Windows, Linux or Mac), of laptops, and of handheld devices such as Android and iOS mobile phones and tablets. Novell planned to include Full Disk Encryption (FDE) functionality within ZENworks.ZENworks supports multiple server platforms and multiple directory services.

History

The name, "ZENworks", first appeared as "Z.E.N.works" in 1998 with ZENworks 1.0and with ZENworks Starter Pack - a limited version of ZENworks 1.0 that came bundled with NetWare 5.0 (1998). Novell added server-management functionality, and the product grew into a suite consisting of:

Novell has continued to add components to the suite, which it sells under the consolidated name "ZENworks Suite".

The initial ZENworks products had a tight integration with Novell Directory Service (NDS). With the release of ZENworks Configuration Management 10 (2007) the product architecture completely changed, the product became directory agnostic and ZENworks Suite products were integrated into a single management framework.

ZENworks Releases:

Product Version Release Date Notes
Novell Application Launcher (NAL)11996Pre-ZENworks
Z.E.N.works 1.0 18 May 1998 Initial release
Z.E.N.works 1.1 16 Nov 1998
Z.E.N.works Starter Pack 16 Nov 1998
ZENworks 2 28 Jun 1999
ZENworks for Servers 1 7 Mar 2000
ZENworks for Desktops 3 22 Aug 2000
ZENworks for Servers 2 31 Jan 2001
ZENworks for Desktops 3.2 13 Aug 2001
ZENworks for Servers 3 3 Apr 2002
ZENworks for Desktops 4 27 Aug 2002
ZENworks for Desktops 4.0.1 14 Apr 2002
ZENworks Suite 6 14 Apr 2003 Version number jumped to version 6 as the ZENworks Suite merged ZFD 4, ZFS 3 and ZFH 5
ZENworks Suite 6.5 3 Jun 2004
ZENworks Suite726 Aug 2005
ZENworks Configuration Management 10 21 Sep 2007 First release of new architecture, version 10 as ZENworks existed for 10 years
ZENworks Configuration Management 10.1 28 Jan 2009
ZENworks Configuration Management 10.2 2 Jan 2010
ZENworks Configuration Management 10.3 6 Apr 2012
ZENworks Configuration Management 11 5 Jan 2011
ZENworks Configuration Management 11.1 8 Nov 2011
ZENworks Configuration Management 11.2 13 Dec 2012Full Disk Encryption
ZENworks Configuration Management 11.3 9 Jul 2013
ZENworks Configuration Management11.4Jul 2015
ZENworks Configuration Management 2017 Dec 2016 Integration of Mobile Device Management
ZENworks Configuration Management 2017 Update 1 11 Jul 2017
ZENworks Configuration Management 2017 Update 2 24 Jan 2018
ZENworks Configuration Management 2017 Update 3 16 Aug 2018
ZENworks Configuration Management 2017 Update 4 Jan 2019
ZENworks Configuration Management 2020 Sep 2019
ZENworks Configuration Management 2020 Update 1 Apr 2020 Patching and tracking CVEs
ZENworks Configuration Management2020 Update 2Aug 2021Includes Antimalware

Elements of the ZENworks Suite

In the latest version of ZENworks known as ZENworks 2017 the ZENworks Suite consists of seven individual products:

ZENworks Suite
(March 2017)
ZENworks Suite / PlatformProduct
ZENworks SuiteZENworks 2017 PlatformZENworks Asset Management
ZENworks Configuration Management
ZENworks Endpoint Security Management
ZENworks Full Disk Encryption
ZENworks Mobile Device Management
ZENworks Patch Management
ZENworks Application Virtualization
Micro Focus Service Desk (Incident Management Edition)

Additionally, Novell offers an ITIL version of "Novell Service Desk". This version is ITIL-certified by PinkVERIFY and supports ten ITIL v3 processes, e.g. Change, Incident, Problem and Service Level Management.

In terms of implementation, the ZENworks Agent (also known as the "ZENworks Management Daemon" or "zmd") installs, updates and removes software. The ZENworks Configuration Management (ZCM) addresses patching, endpoint security, asset management and provisioning.

See also

Further reading

External links