Vetster Explained

Vetster Inc.
Industry:Veterinary services
Founder:Mark Bordo, Regan Johnson
Hq Location:Toronto, Canada
Area Served:USA, Canada, UK, Worldwide

Vetster Inc. is a Canadian veterinary telemedicine company.[1] [2] [3] It is headquartered in Toronto, Canada.[4]

History

Vetster was formed in 2020 by Mark Bordo and Regan Johnson.[5] [6] Bordo assumed the role of CEO and Johnson was appointed CTO.[7] Cerys Goodall was named Chief Operating Officer in January 2022.[8]

Vetster announced its online pet pharmacy service, VetsterRX to the US market on August 24, 2021.[9] [10] As of October 2021, Vetster had 35 employees.[11]

Together with OnePoll, Vetster published a survey on pet guilt.[12] [13] [14]

The Vetster platform allows users to schedule online consultations with veterinarians and veterinary technicians.[15] [16] Users can schedule consultations at any time of the day and any day of the week.[17] The platform lets users choose which professionals to consult with, rather than assigning them to a veterinarian or technician.[18] [19] Users can receive a prescription through VetsterRx or their local human pharmacy where legally available.

Vetster offers video, text, and voice chat appointments. The Vetster platform can be accessed through the Vetster website or the Vetster mobile app.

In April 2022, the company signed a partnership with PetMed Express.[20] As part of the agreement, PetMeds will be the exclusive eCommerce provider of Vetster medications, and Vetster will be the exclusive provider of telehealth services to PetMed's customers. [21] [22]

In August 2022, the company launched in the UK following a £25m raise.[23] [24] [25]

On January 31, 2024, the company launched its employer benefit Vetster for Business. [26]

Notes and References

  1. News: Israelson . David . 2021-10-19 . Why it’s a challenge for mid-sized firms to find the right lender . en-CA . The Globe and Mail . 2022-04-09.
  2. Web site: 2020-11-16 . Vetster matches pet owners with veterinary advisers . 2022-04-09 . Today's Veterinary Business . en-US.
  3. Web site: 2020-12-29 . Telehealth for pets is a real thing and gaining in popularity . 2022-04-09 . KMGH . en.
  4. Web site: 2021-06-23 . Vetsie closes $285,000 as it looks to launch virtual vet care platform nationally . 2022-04-09 . BetaKit . en-CA.
  5. Web site: Marsh . RaeAnne . 2021-08-31 . Vetster: On-Demand Virtual Veterinary Appointments . 2022-04-09 . Greater Phoenix In Business Magazine . en-US.
  6. Web site: December 18, 2020 . New service connects pet owners with veterinarians for telemedicine appointments . 2022-04-09 . News 12 - New Jersey.
  7. Web site: 2021-06-15 . Telehealth for Rover: Vetster’s growth fuelled by pandemic’s telehealth, pet-care boom . 2022-04-09 . The Logic . en-US.
  8. News: Haaf . Wendy . 2022-03-18 . It’s time to redefine what it means to be a ‘woman in tech’ . 2022-05-19 . The Globe and Mail . en-CA.
  9. Web site: 2021-08-24 . Vetster Unveils Digital Pet Pharmacy . 2022-04-09 . www.pymnts.com . en-US.
  10. Web site: Vetster Launches Online Pet Pharmacy . 2022-04-09 . Pet Business . en.
  11. News: Bharti . Bianca . 2021-10-04 . Are wages going up? The question everyone's wondering . en . Financial Post . 2022-04-09.
  12. News: Moharib . Nadia . 2021-12-11 . More than half of pet owners say pet guilt is the real deal . en . National Post . 2022-04-09.
  13. Web site: 2021-11-12 . Bad parent! 4 in 5 owners feel guilty -- after lying to their pets . 2022-04-09 . Study Finds . en-US.
  14. Web site: November 15, 2021 . Madeline . Buiano . A New Survey Reveals 80% of Owners Feel Guilty After Lying to Their Pets . 2022-04-09 . Martha Stewart . en.
  15. News: Giordano . Medea . The Best Veterinary Telemedicine Services for Your Pet . en-US . Wired . 2022-05-19 . 1059-1028.
  16. Web site: Cortes . Jan . 2021-10-13 . 7 Most Common Dog Diseases & How To Treat Them . 2022-05-19 . Medical Daily . en.
  17. Web site: 2021-09-22 . Vetster Android App Wants To Tackle Pet Separation Anxiety . 2022-05-19 . Android Headlines . en-US.
  18. News: 2021-05-26 . Pet owners turn to telehealth platforms amid lengthy vet backlogs due to pandemic . 2022-04-09 . The Toronto Star . en-CA . 0319-0781.
  19. Web site: Best Online Veterinarians of 2022 . 2022-05-19 . The Spruce Pets . en.
  20. Web site: Foley Represents PetMed Express in Partnership with Vetster . 2022-10-03 . www.foley.com . en.
  21. 2022-05-16 . PetMeds and Vetster partner to improve access to telehealth . dvm360 . dvm360 June 2022 . en . 53 . 6 . 22–22.
  22. Web site: 2022-04-19 . PetMeds, Vetster Team on Pet Telehealth Platform . 2022-10-03 . www.pymnts.com . en-US.
  23. Web site: 2022-08-22 . Pet telehealth service Vetster launches in UK following £25m raise . 2022-09-17 . UK Tech News . en-GB.
  24. Web site: New veterinary telemedicine provider launches in the UK . 2022-09-17 . www.vetsurgeon.org . en.
  25. Web site: Butcher . Mike . 2022-08-18 . Veterinary telehealth service Vetster launches in the UK post expansion in the US . 2022-09-17 . TechCrunch . en-US.
  26. Web site: 2024-01-31 . Vetster Ushers in New Era of Employee Pet Benefits with Launch of Vetster for Business . 2024-03-19 . www.businesswire.com . en.

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