Tricia Griffith Explained

Tricia Griffith
Birth Name:Susan Patricia Griffith
Birth Date:October 1964
Nationality:American
Alma Mater:Illinois State University,
University of Pennsylvania, Wharton School
Occupation:Business executive
Years Active:1988–present

Tricia Griffith (born October 1964) is an American business executive who is the president and chief executive officer of The Progressive Corporation.[1] [2]

Early life and education

Griffith attended Illinois State University for her undergraduate degree, and then took part in the advanced management program at the Wharton School.[3]

Career

Tricia Griffith was appointed president and chief executive officer and elected to the Board of Directors of The Progressive Corporation in July 2016. She was the first female to hold this position in the history of the company.[4]

Prior to being named CEO, Griffith served as Progressive's Personal Lines Chief Operating Officer since April, 2015, overseeing Progressive's Personal Lines, Claims, and Customer Relationship Management groups.

Griffith joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure. She held several managerial positions in the Claims division before being named Chief Human Resources Officer in 2002. As Chief Human Resources Officer, Griffith launched Progressive's first-ever diversity and inclusion program, establishing the Progressive African American Network and LGBT Plus in 2007.[5] In 2008, she returned to Claims as the group president, overseeing all claims functions. Prior to being named Personal Lines Chief Operating Officer, Griffith was President of Customer Operations, overseeing claims and the customer management group, which comprises the company's contact center group (sales and delivery), as well as the customer experience, systems experience, and workforce management groups.[6]

Griffith has a bachelor's degree from Illinois State University and is a graduate of the Wharton School of Business’ Advanced Management Program.

Recognition

See also

Notes and References

  1. Web site: Progressive's New CEO Adds to 'Uncertainty'.. September 7, 2017. The Wall Street Journal.. May 13, 2016.
  2. Web site: Newsmaker of the Year: Changing face of C-suites.. December 27, 2016. Crain's Cleveland Business.. December 17, 2016.
  3. Web site: This Ivy League School Has Produced the Most Powerful Businesswomen. December 27, 2016. Forbes. September 16, 2016.
  4. Web site: Progressive's Tricia Griffith named Fortune 2018 Businessperson of the Year.. November 20, 2018. Cleveland.com.. November 15, 2018.
  5. Web site: Meet the CEO of the Insurance Company Growing Faster Than Apple.. November 20, 2018. Fortune. November 15, 2018.
  6. Web site: Leadership. The Progressive Corporation. September 29, 2021.
  7. Web site: Progressive's Tricia Griffith named Fortune 2018 Businessperson of the Year.. November 20, 2018. Cleveland.com.. November 15, 2018.
  8. Web site: Tricia Griffith.. November 20, 2018. Fortune. 2018.
  9. Web site: The World’s Most Powerful Women 2023 . Forbes . en.
  10. Web site: Most Powerful Women . . en.