| Airline: | TUI Airways Limited |
| Iata: | BY[1] |
| Icao: | TOM |
| Callsign: | TOMJET |
| Num Employees: | 10,000 (the entire operation in the UK and Ireland) [2] |
| Founded: | (as Euravia) |
| Commenced: | (as TUI Airways) |
| Aoc: | 294 |
| Fleet Size: | 62[3] |
| Destinations: | 96 |
| Parent: | TUI Group |
| Headquarters: | Wigmore House, Luton, England[4] |
| Website: | , |
TUI Airways Limited[5] (formerly Thomson Airways) is the British arm of the TUI Airline group, which is owned and operated by the TUI Group. They offer scheduled and charter flights from the United Kingdom and Ireland to destinations in Europe, Africa, Asia and North America.
The airline is the fourth-largest UK airline by total passengers carried, after EasyJet, British Airways and Jet2.com. It is also the world's tenth-largest airline by number of route pairings served. TUI Airways holds a United Kingdom Civil Aviation Authority (CAA) Type A Operating Licence permitting it to carry passengers, cargo and mail on aircraft with 20 or more seats. Its head office and Registered Office is Wigmore House in Luton, Bedfordshire.
For the 2023/2024 summer season, TUI Airways will not operate out of Dublin Airport, Cork Airport and Shannon Airport, the flights will be operated by: TUI Fly Nordic
TUI Airways has its origins in several rival airlines. Euravia (later renamed Britannia Airways in December 1964[6]), an airline which was founded in January 1962.[7] Orion Airways, founded in 1979 by Horizon Holidays and later owned by the large brewing firm Bass Brewery and InterContinental Hotels Group, was sold and merged with Britannia Airways in 1989 but retained the Britannia name. (These events happened before TUI came to the UK.) Britannia was rebranded to Thomsonfly in May 2005 as their parent company Thomson Travel Group were bought by TUI Group as part of a wider reorganisation of TUI's operations in the UK.[8] The other airline, Air 2000 that was founded in 1987, and which integrated the operations of Leisure International Airways in 1998. They became First Choice Airways in 2004 after being bought by First Choice and became their in-house airline.[9]
Thomsonfly and First Choice Airways merged following the merger of the travel divisions of TUI Group and First Choice Holidays in September 2007. The Thomson Airways brand was launched for the combined airline on 1 November 2008.[10]
The new brand retained the Thomsonfly colour scheme, and aircraft in the fleet were gradually repainted. Several First Choice Airways aircraft remained in the First Choice livery as they were due to be phased out of service. A new livery, named "Dynamic Wave" (which will also be applied on Thomson Cruises ships), was introduced in May 2012.[11]
TUI Airways became the first UK airline to take delivery of the Boeing 787 Dreamliner, receiving the first aircraft in May 2013.[12] Passenger services with the aircraft began on 21 June 2013 with a flight between London Gatwick and Menorca.[13] Also in 2013, the parent group TUI Travel, now known as TUI Group, ordered 70 Boeing 737 MAX for delivery to group airlines.[14]
On 13 May 2015, it was announced by the TUI Group that all five of TUI's airline subsidiaries would be named TUI, whilst keeping their separate Air Operators Certificate, a process taking over three years to complete. TUI Airways was the last airline to be completed in late 2017.[15] The rebrand began in mid-2016, with the addition of the new 'TUI' titles to its fleet.[16] [17]
In December 2016, Thomson Holidays launched their final television advertisement using the 'Thomson' brand, before integrating into the 'TUI' brand.[18] During the rebrand in 2017, the "TOMSON" callsign was dropped and replaced with "TUI AIR" and then changed again to "TOMJET".[19]
In May 2017, the brand TUI Airways began to be used in several areas and was implemented on all flight tracker applications. Most of the aircraft had been branded with 'TUI' titles, and onboard items such as glasses and napkins carried the new brand. Thomson Airways officially changed its legal name to TUI Airways on 2 October 2017.[5] TUI's sister company, TUI UK (formerly Thomson Holidays), has ceased using the 'Thomson' brand, adopting the TUI UK brand on 18 October 2017.[20]
In November 2023, TUI Airways retired their last Boeing 767 as the sole remaining passenger operator in the United Kingdom.[21]
The airline's head office is in the Wigmore House near Luton, Bedfordshire.[22] The facility is adjacent to Luton Airport.[23]
The airline is part of a single-branded group, being the product of two mergers: the travel division of TUI Group with First Choice Holidays in September 2007 to form TUI Travel, under which their respective airlines, Thomsonfly and First Choice Airways, were merged under the former's Air Operator's Certificate in May 2008 and rebranded as Thomson Airways on 1 November 2008. The investable enterprise and overall leadership formally merged with TUI to form London (LSE) and Frankfurt (DAX) listed TUI Group since December 2014. TUI Airways officially changed its legal name from Thomson Airways to TUI Airways on 2 October 2017.[5] This was in line with TUI Airline sister companies TUI fly Belgium, TUI fly Deutschland, TUI fly Netherlands and TUI fly Nordic.
| Year | Total passengers (m) | Total flights (k) | Load factor | Passenger Change (YoY) | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2005* | 15.5 | 82.9 | 88.6% | |||||||||
| 2006* | 15.1 | 83.5 | 88.4% | 2.4% | ||||||||
| 2007* | 15.0 | 82.3 | 89.1% | 0.8% | ||||||||
| 2008 | 12.2 | 65.3 | 91.1% | 18.5% | ||||||||
| 2009 | 11.2 | 59.1 | 90.2% | 8.1% | ||||||||
| 2010 | 10.9 | 56.5 | 89.9% | 2.4% | ||||||||
| 2011 | 11.0 | 57.7 | 89.3% | 0.8% | ||||||||
| 2012 | 10.7 | 54.3 | 92.0% | 3.1% | ||||||||
| 2013 | 10.5 | 54.9 | 92.4% | 1.4% | ||||||||
| 2014 | 10.3 | 54.2 | 93.0% | 1.7% | ||||||||
| 2015 | 10.6 | 53.8 | 93.8% | 2.4% | ||||||||
| 2016 | 10.9 | 55.2 | 94.1% | 3.1% | ||||||||
| 2017 | 11.2 | 57.6 | 93.5% | 2.9% | ||||||||
| 2018 | 11.1 | 58.3 | 92.8% | 0.7% | ||||||||
| 2019 | 11.8 | 60.6 | 92.9% | 5.8% | ||||||||
| 2020 | 2.0 | 10.6 | 88.0% | 82.9% | ||||||||
| 2021 | 2.0 | 13.8 | 73.9% | 0.2% | ||||||||
| 2022 | 11.2 | 61.2 | 88.6% | 458.6% | ||||||||
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Most scheduled flights operated by TUI Airways are on behalf of tour operators. The airline offers flights to destinations around the Mediterranean, the Caribbean and the Indian Ocean from 19 base airports in the United Kingdom. Additionally, seasonal charter routes are served from Copenhagen,[25] Dublin,[26] Helsinki,[27] Oslo[28] and Stockholm.[29]
As of July 2024, TUI Airways operates an all-Boeing fleet composed of the following aircraft:[30] [31]
| Aircraft | In service | Orders | Passengers | Notes | |||
|---|---|---|---|---|---|---|---|
| P | Y | Total | |||||
| Boeing 737-800 | 33 | - | - | 189 | 189 | ||
| Boeing 737 MAX 8 | 21 | 9 | |||||
| Boeing 737 MAX 10 | - | 18[32] | TBA | Deliveries delayed due to certification issues.[33] | |||
| Boeing 787-8 | 8 | - | 47 | 253 | 300 | ||
| - | 325 | 325 | |||||
| Boeing 787-9 | 5 | - | 63 | 282 | 345 | ||
| Total | 67 | 27 | |||||
In 2023, TUI Group and Enter Air agreed to set up a Joint venture wet-lease ACMI operator called Fly4. The Irish based airline, which is set to take off in spring 2024, will take on three TUI Airways Boeing 737-800s plus one from TUI fly Belgium, and lease them back to TUI Airways during the peak summer seasons. These aircraft will then be leased to other airlines during the winter schedule when TUI operations are not at high demand. TUI had previously also leased multiple Airbus A320-200 aircraft for the summer 2023 season to cover for the delay in Boeing 737 MAX deliveries.[34]
TUI Airways formerly operated the following aircraft:[31]
| Airbus A320-200 | 5 | 2009 | 2012 | Inherited from First Choice Airways |
| Airbus A321-200 | 2 | 2009 | 2013 | Inherited from First Choice Airways |
| Boeing 737-300 | 8 | 2008 | 2012 | Inherited from Thomsonfly |
| Boeing 757-200 | 31 | 2008 | 2021 | Inherited from Thomsonfly and First Choice Airways |
| Boeing 767-300ER | 17 | 2008 | 2023 | Last two remaining retired in November 2023. |