Tata Business Support Services Explained

Tata Business Support Services
Type:	Private Limited
Location City:	Hyderabad
Foundation:	2004
Area Served:	Worldwide
Key People:	Srinivas Koppolu
Industry:	Business process outsourcing
Services:	Customer LifeCycle Management services
Num Employees:	23,000 (31 August 2015)

Tata Business Support Services Ltd (Tata BSS) is a wholly owned subsidiary of Tata Sons, providing outsourced contact center services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients.

History

Tata Business Support Services was founded in 2004^[1] as a wholly owned subsidiary of Tata Sons, the holding company of the Tata Group.^[1]

Operations

In November 2017, Business services provider Quess Corp acquired Tata Business Support Services (TBSS) for Rs.153 crore . It will own 51% of the Hyderabad-headquartered company, with Tata Sons holding the remaining stake.^[2]

Notes and References

1. Web site: Tatas' Support Centre seeks to be an independent entity - timesofindia-economictimes . 23 April 2016 . 8 May 2016 . https://web.archive.org/web/20160508014759/http://articles.economictimes.indiatimes.com/2014-02-26/news/47705528_1_tata-sons-tata-business-support-services-contact-centre-services . dead .
2. News: Quess Corp acquires Tata Business support services for Rs 153 crore . The Economic Times .