Talkdesk Explained

Talkdesk
Type:	Private
Industry:	Software as a service
Founded:	2011
Founders:	Tiago Paiva and Cristina Fonseca
Hq Location City:	San Francisco, California
Hq Location Country:	United States
Key People:	Tiago Paiva (CEO)
Owners:	-->

Talkdesk is a software as a service company that provides cloud-based call center software. Based in San Francisco, the company was founded in Portugal in 2011 by Tiago Paiva, who is the current CEO, and Cristina Fonseca.^{[1] [2]}

In 2018, Talkdesk became the third company of Portuguese origin, after OutSystems and Farfetch, to achieve unicorn status, with its valuation rising to 1.25 billion dollars.^{[3] [4]} By 2021, its valuation had increased to 10 billion dollars.

See also

• Software as a service
• List of unicorn startup companies

References

1. Web site: Hall . Christine . 2021-08-12 . Talkdesk’s valuation jumps to $10B with Series D for smart contact centers . 2024-11-23 . TechCrunch . en-US.
2. Web site: Sandler . Rachel . 2018-07-24 . How this founder turned a hackathon project into a startup that's changing call centers . 2024-11-23 . Business Insider Nederland . nl-NL.
3. Web site: Su . Jeb . CEO Tech Talk: Talkdesk Achieved Unicorn Status By Building A Call Center In The Cloud . 2024-11-23 . Forbes . en.
4. Web site: Villalobos . Luís . 2018-10-03 . Há uma nova empresa "unicórnio" a falar português . 2024-11-23 . PÚBLICO . pt.

External links

• Official website