States of Jersey Ambulance Service explained

States of Jersey Ambulance Service
Headquarters:States of Jersey Ambulance Station, Rouge Bouillon, Saint-Helier, Jersey JE2 3ZA, Jersey
Total Area:119.5 km²
Ambulances:7
Flycars:2
Chief:Peter Gavey
Yearly Responses:11,159 (in 2021)

The States of Jersey Ambulance Service (SJAS) is managed by the Justice and Home Affairs department.

In 2022 in order to deal with peaks in demand and unexpected events it changed the way emergency calls were prioritised. Staff shortages were attributed to the cost of living on the island and it was suggested that there could be accommodation provided for the ambulance staff.[1] Calls will be prioritised similarly to practice in NHS ambulance services.[2]

It launched a community first responders scheme in 2022.[3]

Performance

The service was said to be a good organisation with "passionate and caring staff who provide a good quality of care to patients" when reviewed in 2022 but levels of staff were said to be inadequate in terms of meeting current demands. An overspend of around £400,000 was expected by the end of 2022. A lack of core capacity leads more agency staff being used and for staff doing more overtime. [4]

Structure

The SJAS is structured similarly to most NHS ambulance services.

Paramedics are the primary healthcare professionals within the service and are all required to be registered with the Health and Care Professions Council, like in the UK.

The service also operates an intermediary crew, which has the primary role of providing inter-facility transfers. This is broadly 'take-homes' between Jersey General Hospital and discharged patients' homes but may also involve transport to and from Jersey Airport. Patients may be taken to Jersey Airport where they require specialist care which cannot be provided at Jersey General Hospital and instead will be flown via the Jersey Emergency Transfer Service (JETS) to the UK to a more specialised hospital.

Leading Ambulance Paramedic (LAP) is a hybrid role of office-based and operational work. The LAP will be dispatched by the Combined Control Centre (CCC) to support ambulance crews at challenging or multi-agency scenes in a managerial or clinical capacity. LAPs are also deployable to emergencies where all other paramedic crews are unavailable.

LAPs are supported by a Silver Duty Officer (SDO) who are deployable from office work to major incidents.

Fleet

The SJAS has thirteen vehicles in its fleet. [5]

The SJAS also operates patient transport services which use ten minibuses. Front line ambulances are Mercedes Sprinter box-conversions

Significant events

Most notably, the SJAS responded to the Haut du Mont flat explosion on 10 December 2022 where ten people were killed.[6] In attendance were three front line ambulances, two major incident support vehicles, the duty leading ambulance paramedic and the silver duty officer as well as volunteer ambulance agencies such as St John Ambulance Jersey and the Ambulance Support Unit (ASU).

Notes and References

  1. News: New ambulance service to 'measure seriousness' of 999 calls . 17 November 2022 . BBC . 13 October 2022.
  2. News: Ambulance response programme introduced in Jersey . 17 November 2022 . Jersey Evening Post . 13 October 2022.
  3. News: Ambulance Service launches volunteer responders scheme . 17 November 2022 . Jersey Evening Post . 7 July 2022.
  4. News: Independent review into Jersey emergency services reveals lack of staff and inadequate funding . 17 November 2022 . ITV . 3 November 2022.
  5. Web site: Jersey . States of . Government of Jersey . 2023-02-19 . gov.je . en.
  6. Web site: Jersey flat explosion: Woman, 73, becomes 10th person confirmed dead . 2023-02-19 . Sky News . en.