Snapforce CRM explained

Snapforce
Type:	Private
Services:	Sales management Customer relationship management Cloud computing solutions
Founder:	Richard Gabriel
Location:	Mahwah, New Jersey, USA

Snapforce CRM is a comprehensive customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.^{[1] [2] [3] [4]}

Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.^[5]

Deployment options

Snapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.^{[6] [7]}

Recognition

In May 2014 the company became the first crm software provider to offer telephony services as a native feature.^[8]

Snapforce CRM was recognized as one of ten "Top Players" in the Customer Relationship Management Market Report 2015. ^[9]

External links

• Company Website

Notes and References

1. Web site: Angeles. Sara. Best CRM Software 2015. BusinessNewsDaily. 4 October 2015. 9 September 2015.
2. Web site: TheEnterpriseCenter. Customer Relationship Management. SalemStateUniversity. 4 October 2015. 28 April 2015.
3. Web site: Best CRM Systems By Price. dev.to.
4. Web site: The Big List of Lead Generation Tools You Want. RedJester. 4 October 2015. 19 March 2015.
5. Web site: Jain. Ritesh. Business process for customer management. FinancialExpress. 4 October 2015. 28 March 2015.
6. Web site: Nahai. Shirley. 5 CRM Tools That Can Transform Your Business. Business2Community. 4 October 2015. 7 March 2015.
7. Web site: CRM Telephony. Snapforce.
8. Web site: Marshall. Adam. One Company Stands Out in the Over Crowded CRM Software Industry. Crmdirectory.org. 17 November 2017. 18 August 2015.
9. Web site: Wood. Laura. Research and Markets: United Kingdom Customer Relationship Management Market Report 2015. BusinessWire. 4 October 2015. 28 September 2015.