Services under Right to Service Act Punjab explained

The Punjab Right to Service Act is an Act of Government of Punjab, India that came into force on 20 October 2011. The objective of this Act is to deliver services to the people of the state within time limits.[1] This Act was enacted on the recommendations of Punjab Governance Reforms Commission.

Services covered under Punjab Right to Service Act

The Government of Punjab has notified 351 services[2] under Punjab Right to Service Act 2011 vide notification no: 5/27/2014-2GR-2/425953/1 dated 02.03.2015 and no. 5/27/2014-2GR-2 (PF)/668042/1 dated 15.01.2016.Initially number of services covered under the Act was 206 [3] which was increased to 351 vide above mentioned notification no dated 15-01-2015. As per Act delivery of these services has been made time bound. In case of delay the concerned official(s) will be answerable to the authorities and affected person(s) may appeal to the designated officers/Appellate Authority.For this purpose First Appellate Authority, Second Appellate Authority has also been notified.

List of Services and Appellate Authorities

Department !! Service !! Given Time Limit
(working days) !! Designated Officer !!First Appellate
Authority !! Second Appellate Authority
1.RevenueCertified Copies of all manual documentsat Fard Centre level i.e. Record of Rights (Jamabandi), Girdawri, mutation, etc.1 day Duty Patwari or ASMof the Fard CentreS D M of the ConcernedSub-DivisionDistrict Deputy Commissioner
2.RevenueCertified Copies of all manual documentsat village level if the number of pages <52 dayPatwariS D M of the concerned Sub-Division District Deputy Commissioner
3.RevenueCertified copies of all manualdocuments at village level if number of pages is 6-14)3 days PatwariS D M of the concerned Sub-DivisionDistrict Deputy Commissioner
4.RevenueCertified Copies of all manual documents at village level if the number of pages sought >157 daysPatwari S D M of the concerned Sub-DivisionDistrict Deputy Commissioner
5.RevenueDemarcation of land45 days (where policehelp is required within 15 days from the date of orders of Concerned District Magistrate for such police help)Circle Revenue OfficerS D M of the Concerned DivisionDistrict Deputy Commissioner
6.RevenueRegistration of all kinds of documents i.e. sale deed, leasedeed, GPA, Partnership Deed etc.1 daySub-Registrar or Joint Sub Resitrar(in case of sub Tehsils)S D M of the Concerned DivisionDistrict Deputy Commissioner
7.Revenue Certified Copies of all kinds of registered documents7 daysSub-Registrar or Joint Sub Resitrar(in case of sub Tehsils)S D M of the Concerned DivisionDistrict Deputy Commissioner
8.RevenueAttestation of uncontested Mutation45 daysCircle Revenue OfficerS D M of the Concerned DivisionDistrict Deputy Commissioner
9.RevenuePrivate Partition of Land (mutual consent of landowners)30 daysCircle Revenue OfficerS D M of the Concerned DivisionDistrict Deputy Commissioner
10.RevenueIssue of Income Certificate15 daysTehsildar of the concerned Sub-DivisionS D M of the Concerned DivisionDistrict Deputy Commissioner
11.RevenueKandi/Sub Mountainous area/Border area/ Bet area/ Hindu Dogra/ Community/ Natural heir/dependent Certificate15 daysTehsildar of the concerned Sub-DivisionS D M of the Concerned DivisionDistrict Deputy Commissioner
12.RevenueIssuance of Non encumbranceCertificate3 daysSub-Registrar/ Joint Sub-RegistrarS D M of the Concerned Sub-DivisionDistrict Deputy Commissioner
13HealthCertified Copies of Birth/Death Certificates Corporation Cities2 days for current year and 5 days for previous yearsLocal Registrar, Birth and Death of the concerned Municipal CorporationS D M of the Concerned Sub-DivisionDistrict Deputy Commissioner
14HealthCertified Copies of Birth/Death Certificates- MC Towns2 days for current year and 5 days for previous yearsLocal Registrar, Birth and Death of the concerned Municipal CorporationS D M of the Concerned Sub-DivisionDistrict Deputy Commissioner
15HealthCertified Copies of Birth/Death Certificates- RuralAreas2 days for current year and 5 days for previous yearsLocal Registrar, Birth and Death of the concerned DistrictS D M of the Concerned Sub-DivisionDistrict Deputy Commissioner
16a.HealthLate Registration of Birth & Death and issue of Certificate (after 30 days but within one year)(Urban/Rural)15 daysi) 4 days Time for referring caseto S M O / District Registrar by the Concerned Registrar.

ii) 7 days Time for SDM/ or Deputy Registrar to pass orders and send back case to the Concerned Registrar,as the case may be.

iii) 4 days Time for Registration and Issuance of Certificate by the Concerned Registrar.

Concerned Registrar/District RegistrarS D M / Additional Deputy Commissioner (General)Deputy Commissioner of the Concerned District
16b.HealthLate Registration of Birth & Death and issue of Certificate (after one year)(Urban/Rural)30 daysi) 4 days Times for referring case to District Registrar by the Concerned Registrar.

ii) 4 days Time for referring case to S D M by the District Registrar.

iii) 15 days Time for Verification/pass orders and send back case to District Registrar by the office of Sub Divisional Megistrate

iv) 3 days' Time for sending back case to the concerned registrar by District Registrar

v) 4 days time for Issuance of Certificate by the Concerned Registrar

Concerned Registrar/District RegistrarS D M / Additional Deputy Commissioner (General)Deputy Commissioner of the Concerned District
17.HealthBirth Certificate (Name Entry andNew Birth Certificate)7 daysConcerned Local/District Registrar as applicableS D M / Additional Deputy Commissioner(General)Deputy Commissioner the Concerned District
18.HealthCorrection of entry in Birth and Death Certificate15 days Concerned Local/District Registrar as applicableS D M / Additional Deputy Commissioner(General)Deputy Commissioner the Concerned District
19.HealthCopies of the Post Mortem Report3 daysSenior Medical Officer of the Concerned Civil Hospital or Medical Superintendentin case of Medical College S D M / Additional Deputy Commissioner(General)Deputy Commissioner the Concerned District
20.HealthCopy of interim Medico Legal Report2 daysSenior Medical Officer I/C of DistrictHospital or Sub Divisional Hospital of Community Health Centre/Primary Health Centre or Medical Superintendent of the Medical CollegeS D M / Additional Deputy CommissionerConcerned Sub-DivisionAdditional Deputy Commissioner (General) /Deputy Commissioner the Concerned District
21.HealthCopy of Complete Medico LegalReport7 days (if expert opinionor investigation is completeSenior Medical Officer I/C of District Hospital or Sub Divisional Hospital of Community Health Centre/ Primary Health Centre or Medical Superintendent of the Medical CollegesSub Divisional Magistrate of theConcerned Sub-DivisionAdditional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District
22.HealthIssuance of Disability Certificate Obvious Disability (Loco Motor, Blindness) 4 days Senior Medical Officer I/C of District Hospital or Sub Divisional Hospital of Community Health Centre or Medical Officer I/C of Primary Health Centre. Sub/Divisional Magistrate of the ConcernedSub Division Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District
23.HealthIssuance of Single DisabilityCertificate 7 daysSenior MedicalOfficer I/C District Hospital Sub Divisional Hospital & Community Health CentreSub DivisionalMagistrate of theConcerned SubDivisionAdditional DeputyCommissioner (General)/Deputy Commissioner of theConcerned District
24.HealthIssuance of Multiple DisabilityCertificate7 Days (After Completionof necessary tests etc.)Senior MedicalOfficer I/C District Hospital and SubDivisional HospitalSub DivisionalMagistrate of the Concerned SubDivisionAdditional DeputyCommissioner (General)/Deputy Commissioner of theConcerned District
25.HealthEmergency Medical Response(Ambulance at 108)20 minutes (Urban)/30minutes (Rural)Deputy MedicalCommissioner Under Health SystemCorporationAdditional DeputyCommissioner (General)District Deputy Commissioner
26.HealthJanani Suraksha YojanaassistanceBefore the discharge ofmother from Hospital subject to availability of funds In-charge MedicalOfficer of the InstitutionSub DivisionalMagistrate of the Concerned Sub-DivisionDistrict Deputy Commissioner
27.HealthMata Kaushalya YojanaAssistanceBefore the discharge ofmother from Hospital subject to availability of fundsIn-charge MedicalOfficer of the InstitutionSub DivisionalMagistrate of theConcerned Sub-DivisionDistrict Deputy Commissioner
28.HealthSupply of essential medicine (asnotified by the department fordifferent Institutions)Same day subject toavailability of medicinesIn-charge MedicalOfficer of the InstitutionSub DivisionalMagistrate /Additional DeputyCommissioner (General) District Deputy Commissioner
29.HealthFacility for X-ray / PathologicalTest, vaccination-DT/Polio AntiRabies, Anti Venom (as notifiedby the Department for differentinstitutions) Same day subject toavailability of material forsuch testsIn-charge MedicalOfficer of the InstitutionSub DivisionalMagistrate /Additional DeputyCommissioner (General)District Deputy Commissioner
30.HealthRashtriya Bal SwasthyaKaryakram (RBSK) Regular andPeriodical checkup of 30 diseases6 monthsDistrict Nodal OfficerRBSK -cum- District Vaccination OfficerCivil SurgeonDeputy Commissioner
31.HealthIssuance of Medical CertificateWithin 2 daysMedical OfficerConcerned Civil SurgeonDC of Concerned District
32.HealthIssuance/ Permission/Rejectionof Registration Certificate toUltra Sound CentersWithin 90 daysSMOCivil SurgeonDeputy Commissioner
33.HealthIssuance of fresh DrugLicense/Renewal to RetailChemists30 days subject tosubmission of requisite documentationDrug Inspectornotified as Zonal Licensing Authorityof the DistrictsState Drugs ControllerCommissioner Food andDrug
34.HealthIssuance of fresh DrugLicense/Renewal to WholesellerChemists 45 days subject tosubmission of requisitedocumentationState DrugController/Assistant Drug Controller . PunjabCommissioner Foodand DrugPrincipal secretaryHealth
35.HealthIssuance of fresh Drug License toManufacturers60 days subject tosubmission of requisitedocumentationState DrugController/Assistant Drug Controller . PunjabCommissioner Foodand DrugPrincipal secretaryHealth
36.HealthIssuance of fresh DrugLicense/Renewal to Retail Sale Homeopathic30 days subject tosubmission of requisite documentationDrug Inspectornotified as Zonal Licensing Authority of the DistrictsState Drug ControllerCommissioner Food andDrug
37.HealthIssuance of fresh DrugLicense/Renewal to Retail Sale Homeopathic45 days State DrugController/Assistant Drug Controller . PunjabCommissioner Foodand DrugPrincipal secretaryHealth
38.HealthIssuance of Drug License toManufacturers of Homeopathy medicines60 days State DrugController/Assistant Drug Controller . PunjabCommissioner Foodand DrugPrincipal secretaryHealth
39.HealthCosmetic Manufacturing License60 daysState DrugController/Assistant Drug Controller . PunjabCommissioner Foodand DrugPrincipal secretaryHealth
40.HealthIssuance of Drug License toManufacturers of Ayurvedic medicines3 MonthsDirector AyurvedaAdditional SecretaryHealthPrincipal secretaryHealth
41.HealthIssuance of RegistrationCertificate for Food (turnover 7 daysFood Safety OfficerDesignated OfficerFood SafetyDeputy Commissioner
42.HealthIssuance of License for Food (turnover >Rs. 12 lakh)60 days Designated HealthOfficer (DHO)Joint CommissionerFood and DrugCommissioner Food andDrug
43a.TransportRegistration Certificate ofVehicles (Non Transport) 21 daysRegistering Authority(DTO in case of District HQ and SDM in case of Sub-Division)Additional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
43b.TransportRegistration Certificate ofVehicles (Transport) 21 daysRegistering AuthorityDTO of the Concerned districtAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
44.TransportFitness Certificate forCommercial Vehicle 7 days Motor VehicleInspectorAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
45.TransportIssue of Driving License - MotorCar / Motor Cycle 7 daysLicensing Authority(DTO in case ofDistrict HQ and SDMin case of SubDivision)Additional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
46.TransportIssue of Tax ClearanceCertificate (for period up to 2 years from date of application) 7 DaysSection Officer, DTOOfficeAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
47.TransportIssue of Tax ClearanceCertificate (for period beyond 2years) 21 daysSection Officer, DTOOfficeAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
48.TransportIssue of Route Permit or NationalPermit 7 DaysSecretary, RegionalTransport AuthorityAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
49.TransportAddition / Deletion of HirePurchase Entry3 DaysRegistering Authority(DTO in case ofdistrict HQ and SDM in case of Sub-DivisionAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
50.TransportTransfer of Vehicle (if the placeof registration is the same place)7 DaysRegistering Authority(DTO in case ofdistrict HQ and SDM in case of Sub-DivisionAdditional DeputyCommissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
51.TransportRenewal of Driving License7 DaysRegistering Authority(DTO incase of District HQ and SDM in case of Sub- DivisionAdditional DeputyCommissioner (General)District Deputy Commissioner
52.PersonnelIssue of Residence Certificateetc. 15 DaysTehsildar of theConcerned SubDivisionSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
53.Food, Civil Supplies and Consumer AffairsIssuance of NOC for setting up ofPetrol Pump35 Days1.Time for obtaining NOC from various departments by the Office of LicensingAuthority (23 days)

2. Time for action by theDesignated Officer todeliver the service (12 Days) Total 35 days

Additional DistrictMagistrate Or Additional Deputy Commissioner (HQ) in case of Police CommissionerateDistrict Magistrateor Deputy Commissioner of Police in case of Police CommissionerateCommissioner of DivisionorCommissioner of Police
54a.Housing & Urban Development Sanction of Building Plans–Authority, Revised Building Plans (Residential)30 daysSDO BuildingAdditional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
54b.Housing & Urban Development Sanction of Building Plans–Authority, Revised Building Plans (Residential)30 daysSDO BuildingAdditional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
55.Housing & Urban Development Issue of Completion / OccupationCertificate for Building15 daysSDO Building Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
56.Housing & Urban DevelopmentIssue of No Objection Certificate/ Duplicate Allotment / Reallotment Letter10 days(No Objection Certificate) / 3 days (DuplicateAllotment letter)/ 10 days(Re-allotment Letter)SuperintendentEstate OfficerAdditional ChiefAdministrator
57.Housing & Urban DevelopmentIssue of Conveyance Deed15 daysEstate OfficerAdditional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
58.Housing & Urban DevelopmentIssue of No Due Certificate5 daysAccount OfficerEstate OfficerAdditional ChiefAdministrator
59.Housing & Urban DevelopmentTransfer of Property in case ofsale (NOC) 10 daysSuperintendentEstate OfficerAdditional ChiefAdministrator
60.Housing & Urban DevelopmentTransfer of property in case ofdeath (uncontested)

a) All Legal heirs

b) Registered Will

c) Un-Registered Will

a) 30 daysb) 30 days

c) 45 days

Estate Officer Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
61.Housing & Urban DevelopmentIssue of permission for mortgage7 daysSuperintendent Estate Officer Additional ChiefAdministrator
62.Housing & Urban DevelopmentAttested copy of any Documents 3 days Superintendent Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
63.Housing & Urban DevelopmentChange of Ownership 5 days Estate Officer Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
64.Housing & Urban DevelopmentDemarcation of Plot 5 days Sub Divisional Officer(Building)Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
65. Housing & Urban DevelopmentIssue of Plinth/Roof LevelCertificate 7 days Sub divisional officer(Building)Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
66.Housing & Urban DevelopmentWater Supply and Sewerage connection 7 days Sub Divisional Officer(Public Health)Additional ChiefAdministratorAdditional DeputyCommissioner (General)/ Deputy Commissioner
67a.Local GovernmentSanction of Building Plans/Revised Building Plans (Residential) – in Improvement Trust Areas.30 daysExecutive Officer of the concerned Improvement TrustSDM of the concernedSub- DivisionDistrict Deputy Commissioner
67b.Local GovernmentSanction of Building Plans/Revised Building Plans (Otherthan Residential)- in Improvement Trust Areas.60 daysExecutive Officer of the concerned Improvement TrustSDM of the concernedSub- DivisionDistrict Deputy Commissioner
68.Local GovernmentIssue of Completion / OccupationCertificate for Buildings (AllCategories)15 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
69.Local GovernmentIssue of No Objection Certificate/ Duplicate Allotment / ReallotmentLetter21 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
70.Local GovernmentIssue of Conveyance Deed 15 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
71.Local GovernmentIssue of No Due Certificate7 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
72.Local GovernmentTransfer of property in case ofsale 15 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
73.Local GovernmentTransfer of property in case ofdeath (uncontested) 45 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
74.Local Government Issue of permission for mortgage 7 daysExecutive Officer of the concerned Improvement TrustSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
75a.Local GovernmentSanction of Building Plans/Revised Building Plans(Residential)-in Municipal\ Corporation Cities and in Municipal Council Towns30 daysCommissioner of theConcerned Municipal Corporation inCorporation Cities and Executive Officer Of the Concerned Municipal Council in the Municipal TownsDeputy Commissionerof the concerned District in case ofCorporation Cities and SDM of the concernedSub- Division in case of Municipal TownsCommissioner of the concerned Division and Deputy Commissioner of the concerned District
75b.Local GovernmentSanction of Building Plans/Revised Building Plans (Otherthan Residential)-in Municipal Corporation Cities and in Municipal Council Towns60 daysCommissioner of theConcerned Municipal Corporation inCorporation Cities and Executive Officer Of

the Concerned Municipal Council in the Municipal Towns

Deputy Commissionerof the concerned District in case of Corporation Cities and SDM of the concerned Sub-Division in case of Municipal TownsCommissioner of the concerned Division and Deputy Commissioner of the concerned District
76.Local GovernmentIssue of Completion / OccupationCertificate for Buildings (All Categories)-in Corporation Cities and

Municipal Council Towns

30 daysCommissioner of theConcerned Municipal Corporation inCorporation Cities and Executive Officer Of

the Concerned Municipal Council in the Municipal Towns

Deputy Commissionerof the concerned District in case of Corporation Cities and SDM of the concerned Sub-Division in case of Municipal TownsCommissioner of the concerned Division and Deputy Commissioner of the concerned District
77.Local GovernmentSanction of Water Supply /Sewerage Connection in Corporation Cities7 daysExecutive Engineer(O& M) of the Concerned Municipal CorporationSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
78.Local GovernmentSanction of Water Supply /Sewerage Connection in M.C. Towns7 daysAssistant MunicipalEngineer of theconcerned Municipal CouncilSDM of the ConcernedDistrictDistrict Deputy Commissioner
79.Local GovernmentIssue of Conveyance Deed inMunicipal Committees and Municipal Corporations15 daysExecutive Officer ofMunicipal Committees or Assistant Commissioners of Concerned Municipal CorporationsSub Divisional Magistrate of the Concerned DistrictDistrict Deputy Commissioner
80.Local GovernmentSanction of WaterSupply/Sewerage connection in the Improvement Trusts7 daysExecutive Officer ofConcerned Improvement TrustSub Divisional Magistrate of the Concerned DistrictDistrict Deputy Commissioner
81.Local GovernmentIssuance/ Renewal of TradeLicense by Municipal Committees and Municipal Corporations12 daysSuperintendent ofthe Concerned Municipal Committees or Municipal CorporationsSub Divisional Magistrate of the Concerned DistrictDistrict Deputy Commissioner
82.Local GovernmentRemoval of Solid waste fromstreets/roads 2 days Executive OfficerSub DivisionalMagistrate of the Concerned DistrictDistrict Deputy Commissioner
83.Local Government Replacement of Street lights 10 days Executive OfficerSub DivisionalMagistrate of the Concerned DistrictDistrict Deputy Commissioner
84.Local GovernmentWater pipes leakages/Sewerage/Blocked/Over flow 24 hours Executive Officer SDM of the ConcernedDistrictDistrict Deputy Commissioner
85a.Local GovernmentChange of Title in Water &Sewerage Bill/Water & Sewerage BillAmendment7 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
85b.Local GovernmentApproval of Water Disconnection/Reconnection 7 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
85c.Local GovernmentApproval of SewerageDisconnection / Reconnection 7 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
86.Local Government License for Slaughterhouse 30 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
87.Local GovernmentApproval of AdditionalConstruction 30 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
88.Local Government Sanction of Change of Land Use 60 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
89.Local Government Issue of NOC for Fire Safety 30 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
90a.Local GovernmentConveying the Assessmentregarding Property TaxOne hour or immediatelywhen depositedAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
90b. Local Government Collection of property tax One hour or immediatelywhen depositedAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
91.Local GovernmentIssue of Bus Pass (for busesoperated by the ULB) Same dayAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
92.Local Government Issuance of Possession Letters 30 days after allotmentletter of sold propertyAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
93.Local Government Issuance of Allotment Letters 60 days after auction /soldAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
94.Local GovernmentApproval for time extension forbuilding plans 15 daysAdditional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement TrustsCommissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal CommitteesDistrict Deputy Commissioner
95.Rural Water Supply & SanitationSanction of Water SupplyConnection 7 days Sub-Divisional EngineerSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
96a. Social SecuritySanction of all social securitybenefits to old age/ handicapped / widow (Urban Areas)30 days for the first timeExecutive Officer of the Municipal Council/Nagar Panchayat or SubDivisional MagistrateAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
96b. Social SecuritySanction of all social securitybenefits to old age/ handicapped / widow (Rural Areas)30 days for the first timeChild Development Project Officer or District Social Security OfficerAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
97. Social SecurityDisbursement of old age/handicapped / widow/ other pension and benefits -New Cases30 days from the date ofsanctionsubject to availability offundsDistrict Social Security Officer/CDPOAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
98.Social Security'Issue of Identity Cards to allcategories of Handicapped persons7 days District Social Security OfficerAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
99.Social Security Senior Citizen's I. Cards One week District Social Security OfficerAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
100. Social Security Sanction of Scholarship tophysically challenged 30 days District Social Security OfficerAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
101. Social SecurityDisbursement of scholarship tophysically challenged -NewCases30 days from the date ofsanction subject to availability offundsDistrict SocialSecurity OfficerAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
102. Social SecuritySanction of financial assistanceto Dependent Children (Urban) area30 days for the first timeExecutive officer of the municipal council/Nagar Panchayat or SubDivisional MagistrateAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
103. Social SecuritySanction of financial assistanceto Dependent Children (Rural Areas)30 days for the first timeChild Development Project officer of District social Security OfficerAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
104. Social SecuritySanction of National FamilyBenefit Scheme (Rural and Urban area)30 DaysDistrict Social Security Officer of the Concerned DistrictAdditional Deputy Commissioner (General) of the Concerned DistrictDistrict Deputy Commissioner
105.Welfare of S.C.'s and B.C.'sIssue of various Certificates likeCaste, OBC etc. 15 daysTehsildar of the Concerned SubDivisionSDM of the ConcernedSub-DivisionDistrict Deputy Commissioner
106 Welfare of S.C.'s and B.C.'s Sanction of stipends/ Scholarship 1(one) Month District Welfare OfficerAdditional Deputy CommissionerDistrict Deputy Commissioner
107a. Welfare of S.C.'s and B.C.'sSanction of Stipend etc.-newcases60 days from date ofapplication sanctionDistrict WelfareOfficerAdditional DeputyCommissionerDistrict Deputy Commissioner
107b. Welfare of S.C.'s and B.C.'s Disbursement of Stipend etc.-new cases60 days from the date ofsanction subject toavailability of funds.District WelfareOfficerAdditional DeputyCommissionerDistrict Deputy Commissioner
108. Welfare of S.C.'s and B.C.'sSupply of Text Books 15 days before the start ofschool classesDistrict WelfareOfficerAdditional DeputyCommissionerDistrict Deputy Commissioner
109. Welfare of S.C.'s and B.C.'s Term Loan to SC Grant Based Schemei) For Sanction of loan:within 45 days after submission of required paper in all respect

ii) For disbursement of loans: within 60 days after release of funds by the Govt and further, after submission of the required papers (Mortgage)

Executive director Chairman Secretary, Welfare
110 Welfare of S.C.'s and B.C.'s Term Loan to BC Grant Based Schemei) For Sanction of loan: within 45 days after submission of required paper in all respect

ii) For disbursement of loans: within 60 days after release of funds by the Govt and further, after submission of the requiredpapers (Mortgage)

Executive director Chairman Secretary, Welfare
111. Welfare of S.C.'s and B.C.'s Shagun Schemei) For sanction of case :within 45 days after submission of the required papers in all respect

ii) For disbursement of Financial Assistance, within 30 days subject to the availability of funds

District Welfare Officer Director, WelfareSecretary, Welfare
112. Home Registration of Marriage underHindu Marriage Act2 days from the expiry of15 days notice period as provided in the Hindu Marriage Act.Tehsildar of the Concerned SubDivisionSDM of the Concerned Sub-DivisionDeputy Commissioner of the Concerned District
113a. Home Renewal of Arms License.22 Days(i). 2 days Time forreferring case to the Police

by the DC office.

(ii)15 days Time for verification by the police.

(iii) 5 days Time for delivery of services by the Designated Officer after Verification

Licensing authority (Addl. DM of theDistrict/ Addl. Deputy Commissioner of Police (HQ)in case of policeCommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
113b. HomeRenewal in case of licensee hasshifted his residence from thelicense issuing district to anotherdistrict30 Days(i).5 days for the forwarding district to the original license issuingdistrict.

(ii) 20 days for sending verification report by the original license issuing district to the forwarding district.

(iii). 5 days for delivery of service by the forwarding

Licensing Authority(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
113c. HomeRenewal of Arms License in thecase where an adverse report is received from the police and an opportunity of being heard has to be given to the Licensee before taking any action as provided under the Arms Act.Additional 60 daysLicensing Authority(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
113d. HomeRenewal of Arms License (In thecase where the applicant appliesfor renewal after the due date)40 days(i) 3 days Time forreferring case to the Police by Licensing Authority Office.

(ii) 15 days Time forverification by the police.

(iii) Additional 15 days for providing an opportunity of personal hearing by the Licensing Authority.

(iv) 7 days Time for

delivery of services by the Degignated Officer.

Licensing Authority(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
114a. HomeAddition / Deletion of weapon (ifthe licence issuing district is the same where service has been sought)7 days from the expiry ofthe mandatory notice period of 45 days as provided under the Arms act.Licensing Authority(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/Commissioner of Police
114b. Home Entry of Weapon on Arms License 7 daysLicensing Authority(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/Commissioner of Police
115.HomeExtension of purchase period ofweapon, (within permissible time period and if the license issuing district is the same where service has been sought)7 daysLicensing Authority(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/Commissioner of Police
116. Home Registration of Foreigners(Arrival and Departure)Immediate Additional Deputy Commissioner of police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq) of the Concerned PoliceDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of the Concerned Division/Commissioner of Police
117. Home Extension of Residential Permitof Foreigners 5 daysAdditional Deputy Commissioner of police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq) of the Concerned PoliceDistrict Magistrate of the Concerned district / Deputy Commissioner of PoliceCommissioner of Police or Deputy Inspector General of Police of the Range
118. Home Copy of FIR or DDR Immediate/ OnlineStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of SubdivisionCommissioner of Police or Senior Superintendent of Police
119 HomeNOC for use of loud speakers(applicable only in case of S.D.M.obtains N.O.C. from theConcerned S.H.O before grantingpermission)5 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of SubdivisionCommissioner of Police or Senior Superintendent of Police
120.Home NOC for Fairs / Melas /Exhibitions / Sports Events etc. 5 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of SubdivisionCommissioner of Police or Senior Superintendent of Police
121 HomeStranger Verification (afterreceiving the verification fromother District / State of which thestranger is resident)5 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of SubdivisionCommissioner of Police or Senior Superintendent of Police
122 Home Tenant / Servant Verification (ifresident of local area) 5 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of SubdivisionCommissioner of Police or Senior Superintendent of Police
123 HomeTenant / Servant Verification (ifresident of other District / Stateand after receiving theverification from other District /State)5 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of Sub divisionCommissioner of Police or Senior Superintendent of Police
124 Home Other Verification related services 30 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of SubdivisionCommissioner of Police or Senior Superintendent of Police
125 Home Copy of untraced report in roadaccident cases 45 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of Sub divisionCommissioner of Police or Senior Superintendent of Police
126 Home Copy of untraced report in casespertaining to stolen vehicles 45 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of Sub divisionCommissioner of Police or Senior Superintendent of Police
127 Home Copy of untraced report in theft cases60 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of Sub divisionCommissioner of Police or Senior Superintendent of Police
128 Home NOC for pre-owned vehicles 5 daysStation House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-DivisionDSP In-charge of Sub divisionCommissioner of Police or Senior Superintendent of Police
129 HomePolice Record checking (Fornewly appointed persons ingovernment and semigovernment departments)10 daysAssistant Commissioner ofPolice Sub- Division or Deputy Superintendent of Police Sub- DivisionDeputy Commissioner of Policeor Senior Superintendent of PoliceCommissioner of Police or Deputy Inspector General of Police of the Range
130 Home Police Clearance Certificate (Forprivate employment etc.) 10 daysAssistant Commissioner ofPolice Sub- Division or Deputy Superintendent of Police Sub- DivisionDeputy Commissioner of Policeor Senior Superintendent of PoliceCommissioner of Police or Deputy Inspector General of Police of the Range
131 Home NOC for issuance / renewal ofLicense of Arms Dealers 15 daysAdditional Deputy Commissioner of Police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq.) of the Concerned PoliceDeputy Commissioner of Policeor Senior Superintendent of PoliceCommissioner of Police or Deputy Inspector General of Police of the Range
132 Home Issuance of NOC for setting up ofCinema Hall30 daysi)Time for obtaining NOC from various departmentby the office of Deputy Commissioner or Police Commissionerate (15 days).

ii)Time for action by Deputy Commissioner office to deliver the service (15 days).

Addl. District Magistrateor Additional Deputy Commissioner (HQ) in case of Police CommissionerateDistrict Magistrate or Deputy Commissioner of Police in case of Police CommissionerateCommissioner of Division or Commissioner of Police
133 Home Police Record Checking ofPassport Applicants 21 DaysAdditional Deputy Commissioner of Police (HQ) or Superintendent of Police (HQ)Deputy Commissioner of Policeor Sr. Superintendent of PoliceCommissioner of Police or Inspector General of Police Zone
134 Home Verification for fresh ArmsLicense 30 daysAdditional Deputy Commissioner of Police (HQ) or Superintendent of Police (HQ)Deputy Commissioner of Policeor Sr. Superintendent of PoliceCommissioner of Police or Inspector General of Police Zone
135 Home Acknowledgement of ComplaintSame day when thecomplaint is received by the Designated Officer through any source.Station House officerDSP In-charge of the sub divisionCommissioner of Police or Senior Superintendent of Police
136 Home Status report of complaints 21 days Station House officer DSP In-charge of the sub divisionCommissioner of Police or Senior Superintendent of Police
137 Home Issuance of MarriageabilityCertificate45 Days includingstatutory notice 15 days after statutory noticeDistrict Magistrate Divisional CommissionerPrincipal secretary (Home)
138 Home Solemnization of Marriage underSpecial Marriage Act, 195445 Days includingstatutory notice 15 days after statutory noticeDistrict Magistrate Divisional CommissionerPrincipal secretary (Home)
139 HomeRegistration of Marriage under the Punjab Compulsory Registration of Marriage Act, 20127 Days Registrar (Tehsildar) SDM Deputy Commissioner
140 Home MRG Enquiry in case of loss ofpassport abroad 21 DaysAdditional DeputyCommissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districtsDeputy Commissioner of Police in Commissionerate Districts andSenior Superintendent of Police, in other districtsCommissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts
141 HomeOther services related withpassport. (Report for loss ofpassport, Nativity Certificate)21 daysAdditional DeputyCommissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districtsDeputy Commissioner of Police in Commissionerate Districts andSenior Superintendent of Police, in other districtsCommissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts
142 Home Countersigning of Document 7 DaysAdditional DeputyCommissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districtsDeputy Commissioner of Police in Commissionerate Districts andSenior Superintendent of Police, in other districtsCommissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts
143a. Home Issuance of New Arms License30 days2 Working days forreferring case to the Policeby the Licensing Authority.i) 23 Workingdays for verification by thePolice.5 Working days fordelivery of the service bythe Designated Officerafter verification.Licensing authority(Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police in case of Commissionerate
143b. Home Issuance of Duplicate ArmsLicense 10 DaysLicensing Authority(Addl. DM of thedistrict / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143c. Home NOC for Sale of Weapon 10 DaysLicensing authority(Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143d. Home Application for Extension ofJurisdiction (Punjab) 10 DaysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143e. Home Cancellation of Arms License onthe request of the licensee 30 DaysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143f.Home Change of Address in ArmsLicense 30 DaysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143g. Home Appointment of Retainer ofWeapon 15 daysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143h. Home Addition/Deletion of Retainer inArms License 30 DaysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143i. Home Change of Bore 10 DaysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143j. Home Permission for Deposit of weaponin death Case 1 DayLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143k. Home Permission for sale / transfer ofWeapon in Death Case 30 DaysLicensing Authority(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of PoliceDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
143l. Home Permission of addition ofCartridges 10 daysLicensing authority(Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police CommissionerateDistrict Magistrate of the Concerned district/ Deputy Commissioner of PoliceCommissioner of the concerned Division / Commissioner of Police
144 Agriculture/Mandi Board Supply of Soil Sample Results 7 days Agriculture Officer InchargeSub DivisionalMagistrate of theConcerned SubDivisionAdditional DeputyCommissioner (General)/DeputyCommissioner of theConcerned District
145 Agriculture/Mandi BoardIssue of NOC/DuplicateAllotment/Re-Allotment 21 days Estate Officer PunjabMandi BoardAdditional Director (Estate)Secretary Punjab Mandi Board
146 Agriculture/Mandi Board Issue of Conveyance Deed 15 days Estate Officer PunjabMandi BoardAdditional Director (Estate)Secretary Punjab Mandi Board
147 Agriculture/Mandi Board Issue of No Due Certificate 15 days Estate Officer PunjabMandi BoardAdditional Director (Estate)Secretary Punjab Mandi Board
148 Agriculture/Mandi BoardRe-transfer of property in Caseof Sale 15 days Estate Officer PunjabMandi BoardAdditional Director (Estate)Secretary Punjab Mandi Board
149 Agriculture/Mandi BoardRe-transfer of property in Caseof Death (Uncontested) 45 days Estate Officer PunjabMandi BoardAdditional Director (Estate)Secretary Punjab Mandi Board
150 Agriculture/Mandi Board Issue of N.O.C for Mortgage 15 days Estate Officer PunjabMandi BoardAdditional Director (Estate)Secretary Punjab Mandi Board
151 Agriculture/Mandi Board Issue of J-form to farmers 3 days Secretary Market CommitteeSub Divisional Magistrate of the Concerned SubDivisionAdditional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District
152 Agriculture/Mandi BoardProviding Financial Aid (Exgratia)to cultivators for any injury ordeath during farming operations3 months from date ofapplicationSecretary Market CommitteeSub Divisional Magistrate of the Concerned SubDivisionAdditional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District
153 Agriculture/Mandi BoardIssue of I.Card to farmers forparticipation of Apni Mandi 15 daysIn ChandigarhSecretary Apni Mandi In Punjab Secretary Market CommitteesIn ChandigarhGeneral Manager (Project) In Punjab Sub-Divisional Magistrate of theConcerned SubDivisionIn Chandigarh Secretary Punjab Mandi Board In Punjab Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District.
154 Agriculture/Mandi BoardIssuance and renewal of licensefor sale of seeds/ fertilizers/insecticides24 Days Chief Agriculture OfficeJoint Director, Agriculture (HYVP, Inputs and PP)Director, Agriculture Punjab
155 Agriculture/Mandi BoardAddition of Godown inseeds/fertilizers/ insecticideslicenses24 Days Chief AgricultureOfficerJoint Director, Agriculture (HYVP, Inputs and PP)Director, Agriculture Punjab
156 Agriculture/Mandi BoardIssuance of Duplicate agriculturallicense ofseeds/fertilizers/insecticides24 Days Chief AgricultureOfficerJoint Director, Agriculture (HYVP, Inputs and PP)Director, Agriculture Punjab
157 Agriculture/Mandi BoardAddition/amendment of item inlicense forSeeds/fertilizers/insecticides15 Days Chief AgricultureOfficerJoint Director, Agriculture (HYVP, Inputs and PP)Director, Agriculture Punjab
158Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University)Supply of Medicine/ Vaccines atdesignated Hospital as decidedby Govt.Same day, subject toavailability of Medicines/Vaccines and FundsVeterinary Doctor InchargeSub DivisionalMagistrate of theConcerned SubDivisionAdditional DeputyCommissioner (General)/Deputy Commissioner of the
159Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University)To provide artificial inseminationsubject to availability of semen Same Day Veterinary DoctorSenior Veterinary Doctor In charge (SVO)Deputy Commissioner
160Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University)Issue of veterinary healthcertificate to livestock owner 3 Days Veterinary Doctor Senior Veterinary Doctor (SVO)Deputy Commissioner
161.a School EducationSchool Leaving Certificate :Affiliated Schools & BoardsAdarsh Schools7 daysHeadmaster/Headmistress/PrincipalDistrict Education Officer ConcernedSecretary to PSEB
161.b School Education Government Schools/AidedSchools 7 daysHeadmaster/Headmistress/PrincipalDistrict Education Officer ConcernedDPI(S)
162.a School Education Issuance of Duplicate Certificate20 daysSuperintendent (duplicate Certificate Branch) PSEBDeputy Director/DeputySecretary ComputerSecretary of the Education Board
162.b School EducationDuplicate Certificate with changein particulars e.g. correction inDOB, Mother's name, Father'sname etc.45 daysSuperintendent (duplicate Certificate Branch) PSEBDeputyDirector/Deputy Secretary ComputerSecretary of the Education Board
163.a School Education Issuance of Original MigrationCertificate/Detailed Marks Cards. 15 daysSuperintendent (Examination Branch) PSEBDeputyDirector/Deputy Secretary (Examination)Secretary of the Education Board
163.b School Education Verification of Certificates 21 daysSuperintendent(Verification Branch) PSEBDeputy Director/Deputy Secretary (Computer)Secretary of the Education Board
164 School Education Publication of Text Books 4 MonthsChairman, PunjabSchool Education BoardPrincipal secretary School EducationChief secretary
165Higher Education/Animal Husbandry, Fisheries &Dairy Dev. (Gadvasu University)Issuance of Duplicate Certificate 30 days Registrar Vice ChancellorPrincipal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university
166Higher Education/Animal Husbandry, Fisheries &Dairy Dev. (Gadvasu University)Issuance of Original MigrationCertificate/Detailed Marks Cards/Verifications of Documents15 days Registrar Vice ChancellorPrincipal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university
167Higher Education/Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University)Degrees of SuccessfulCandidates By 31 October every year Registrar Vice ChancellorPrincipal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university
168Industries/Punja b Small Industries & Export Corporation LimitedSanction of Water Supply andSewerage Connection 10 days Executive EngineerSub Divisional Magistrate / Additional Deputy Commissioner (General)District Deputy Commissioner
169Industries/Punjab Small Industries & Export Corporation LimitedMortgage Ist Charge 15 days Chief GeneralManager (Estate)Sub Divisional Magistrate / Additional Deputy Commissioner (General)District Deputy Commissioner
170Industries/Punjab Small Industries & Export Corporation LimitedRegistration ofLease/Conveyance Deed 15 days Estate OfficerSub Divisional Magistrate / Additional Deputy Commissioner (General)District Deputy Commissioner
171Industries/Punjab Small Industries & Export Corporation LimitedConversion from lease to Free hold 30 days Managing Director Director Industries Principal secretaryIndustries & Commerce
172 Power/ ElectricityNormal fuse off call/complaintCities and towns/ urban areas- within 4 hours.Rural Area:- Within 8 hoursConcerned Lineman Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
173 Power/ Electricity Overhead line breakdownsCities and towns/ urban areas-within 8 hours Rural Area:- Within 12 hours.JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
174 Power/ElectricityBreakdowns due to breakage ofpolesCities and towns/ urban areas- within 12 hours Rural Area:- Within 24hours.JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
175 Power/Electricity Underground cable breakdownsCities, towns/ urban and rural area-Within 48 hours.JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
176 Power/Electricity Distribution Transformer failureCities and towns/ urban areas-within 24 hoursRural Area:- Within 48hours.JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
177 Power/ElectricityPower Transformer failure(withprimary voltage up to 66000 volts)within 15 days Sr. Xen /Grid Const. Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
178 Power/Electricity Street Light Faultsi)Rectification of line faultswithin 4 hours

ii) Replacement of defective units within 24hours

JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
179.a Power/ElectricityPeriod of Schedule Outage:Maximum duration in a singlestretchNot to exceed 6 hours in a day from April to Octoberand 10 hrs in a day duringthe months from November to MarchJE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
179.b Power/Electricity Restoration of Supply Not later than 6.00 P.m.JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
180 Power/ElectricityVoltage fluctuations :No expansion/ enhancement ofnetwork involvedWithin 2 days JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
181.a Power/ElectricityMeter Complaints:Inspection and replacement ofslow, fast/ creeping, stuck upmetersInspection within 7 daysand replacement within 10days of receipt ofcomplaintJE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
181.b Power/Electricity Replacement of burnt meters Within 5 days JE / Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.a Power/ElectricityRelease of newconnection/additionalload/demand feasible fromexisting network:Release of supplyWithin 24 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.b Power/ElectricityNetwork expansion/enhancementrequirement to release supply:Release of supply-Low TensionWithin 35 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.c Power/ElectricityRelease of supply-High Tension11000 volts Within 50 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.d Power/ElectricityRelease of supply-High Tension33000 volts Within 80 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.e Power/ElectricityRelease of supply-Extra HighTension Within 105 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.f Power/ElectricityErection of Sub station requiredfor release of supplywithin the interval approved by the CommissionAE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
182.g Power/ElectricityIssue of No Objection Certificatefor release of connections in thecolonies being developed byDevelopers/Builders/Societies/owners/ Associations ofResidents45 days Nodal Officer/CommercialConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
183.a Power/ElectricityTransfer of title andconversion of services:Transfer of title and/or change ofcategorywithin 7 days in case of LTconsumer and 14 days in case HT/EHT consumersAE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
183.b Power/ElectricityConversion from LT single phaseto LT three phase or vice versa Within 30 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
183.c Power/ElectricityConversion from LT to HT or viceVersa Within 60 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
183.d Power/ElectricityConversion from HT to EHT orvice versa Within 120 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
183.e Power/ElectricityApproval of supply/Use of powerfrom roof top Solar Photo voltaicprojects installed by consumersas per Net Metering Policynotified by PSERC30 days Nodal Officer/CommercialConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
184.a Power/ElectricityShifting of Meter/ServiceConnection & Other services:Shifting of Meter within premises Within 3 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
184.b Power/ElectricityShifting of service ConnectionLT ConnectionHT Connection10 days20 DaysAE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
184.c Power/Electricity Shifting of LT/HT lines up to 11 kV Within 20 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
184.d Power/ElectricityShifting of HT line exceeding 11kV Within 30 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
184.e Power/ElectricityShifting of distributionTransformer Within 30 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
184.f Power/ElectricityImplementation of PermanentDisconnection Order (PDCO) on the request of the Consumer.7 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.a Power/ElectricityComplaints about Consumer'sBills & Restoration of Supply: Resolution of complaints on disputed electricity billi)within 24 hrs if no additional information is required ii) Within 7 days if additional information is requiredARA / RA Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.b Power/ElectricityReconnection of supply followingdisconnection due to nonpayment of billsWithin 24 hours JE/ Incharge of area Consumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.c Power/ElectricityRefund/adjustment of arrears onaccount of energy bills 15 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.d Power/ElectricityRefund/Closing of consumer'saccounts against deposit works after completion of work/release of connection etc.60 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.ePower/electricityTesting of challenged meter inME Lab on the request of consumer

i. LT meters

ii. HT / EHT meters

15 days30 daysAE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.fPower/electricityReplacement of damaged/burntCT/PT Units

i. 11 kV

ii. 66 kV & above

15 days30 daysAE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.gPower/electricityTesting of private meter in MELab after deposit of testing feeby the consumer

i. LT meters

ii. HT / EHT meters

15 days30 days AE/AEE incharge ofarea/functionConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
185.h Power/ElectricityTo issue No Objection / Consentwithin 12 working days for allowing Open Access toconsumers by SLDC.12 days Sr. Xen/ OpenAccessConsumer DisputesSettlement CommitteeConsumer GrievancesRedressal Forum
186 Town & Country PlanningNOC in case of Petrol Pump/ RiceSheller/Brick Kiln 15 daysDistrict TownPlanner/DeputyDistrict Town PlannerAdditional DeputyCommissioner(General)District Deputy Commissioner
187 Town & Country PlanningCLU (Where Master Plan isnotified and Local Planning areasare not notified. Residential, Industrial, Institutional Purpose : up to 25 acres and Commercial (excluding multiplex andshopping mall up to 2 acres)23 days Concerned SeniorTown PlannerChief Town Planner,PunjabDirector, Town andCountry Planning Punjab(DTCP)
188.a Town & Country Planning Building Plans up to 500 m215 daysDistrict TownPlanner/Deputy TownPlannerAdditional DeputyCommissioner (General)District Deputy Commissioner
188.b Town & Country Planning 500 – 5000 m215 days Senior Town Planner Chief Town Planner,PunjabDirector Town andCountry Planning, Pb.
188.c Town & Country Planning Up to 5000 – 10000 m245 days Chief Town PlannerDirector Town andCountry Planning, PunjabPrincipal secretary,Housing & Urban Dev.Department
188.d Town & Country PlanningSanction of building plans above10000 square meters 60 days Chief Town PlannerDirector Town andCountry Planning, PunjabPrincipal secretary,Housing & Urban Dev.Department
189.a Town & Country PlanningCompletion/Partial CompletionCertificate: up to 500 m215 days District Town PlannerAdditional DeputyCommissioner (General)District Deputy Commissioner
189.b Town & Country Planning 500 – 5000 m2 15 days Senior Town Planner Chief Town Planner,Pb.Director, Town & CountryPlanning, Pb.
189.c Town & Country Planning More than 5000 m2 23 days Chief Town Planner,Pb.Director Town &Country Planning Pb.Principal secretary,Housing & Urban Dev. Department
189.d Town & Country PlanningIssue of Completion/PartialCompletion certificate above 10000 square meters30 days Chief Town PlannerDirector Town andCountry Planning, PunjabPrincipal secretary,Housing & Urban Dev. Department
190 Town & Country Planning Land use classification 5 days Concerned DistrictTown PlannerAdditional DeputyCommissioner (General)District Deputy Commissioner
191 All Departments (General)General Service (Rectification ofError occurred at the Level of an Official while delivering the services)5 days or the original time limit fixed for delivery of that service whichever isearlier.Same as earliernotified for aparticular service.Same as earlier notified for a particular serviceSame as earlier notifiedfor a particular service.
192 Grievances & PensionsAcknowledgement of allcomplaintsImmediately if given personally/ 7 days in others casesDistrict Head of each DepartmentAdditional DeputyCommissioner (General)Deputy Commissioner
193Rural Development and PanchayatIssuance of Job Card under MGNREGA 15 Days Panchayat SecretaryBlock Developmentand Panchayat Officer -cum -Programme OfficerDeputy Commissioner Cum-District Programme Coordinator
194Rural Development and PanchayatRural Area Certificate 15 days Tehsildar Sub DivisionalMagistrateDistrict Deputy Commissioner
195 Industry department(a) Registration of Societies under the Society Registration Act, XXI of 1860 at District level10 days GM ADC District Deputy Commissioner
196 Industry department(a) Registration of Societies under the Society Registration Act- XXI of 1860 at Headquarter Level15 days Registrar Joint Director Industry Director Industries
197 Industry departmentRegistration of New Firms Headquarter: 15 days Registrar Director Industries Principal secretaryIndustries
198 Technical EducationIssue of duplicate certificates / verification of certificates by ITIsWithin 7 days after the receipt of applicationController Examination (ITI), PSBTE & ITSecretary of Board Director, TechnicalEducation
199 Technical EducationResult declaration of (Reevaluation)Within 21 days from dateof receipt of Re-evaluation form. (Time period is notapplicable in discrepancy cases)Controller of Exam ofthe Concerned universityRegistrar of theConcerned universityVC of the Concerneduniversity
200 Technical EducationIssue of Provisional Degree and Migration certificate and Attestation of DMCs/Degree.Within 3 days from receipt of ApplicationController of Exam.of the concerned UniversityRegistrar of theConcerned universityVC of the Concerneduniversity
201 Technical Education Issue of official transcriptWithin 15 days from receipt of ApplicationController of Exam.of the concerned UniversityRegistrar of theConcerned universityVC of the Concerneduniversity
202 Technical EducationVerification of qualificationcertificates and issue of Detail Marks Card.Within 10 days from receipt of ApplicationController of Exam.of the concerned UniversityRegistrar of theConcerned universityVC of the Concerneduniversity
203 Technical EducationIssuance of different types ofcertificates to students of ITIs/PolytechnicsWithin 3 days from receipt of ApplicationPrincipalAdditional DeputyCommissioner(General)District Deputy Commissioner
204 Technical EducationAward of Provisional DiplomaCertificate and Character Certificate to eligible candidates.Within 3 days from receipt of ApplicationPrincipalAdditional DirectorDirector Technical Education
205 Technical EducationVerification of Diploma/DegreeCertificatesWithin 3 days after the confirmation from Board/PTUDTE Additional Secretary Secretary, TechnicalEducation
206 Dairy Development Disposal of Application for theregistration/ renewal as Dealerunder Cattle feed, concentrates and mineral mixture Order 1988Within 30 days from receipt of application if found in order.Dy. Director DairyAdditional DeputyCommissioner (General)District Deputy Commissioner
207 Excise and Taxation Grant of Registration Certificate 30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
208 Excise and TaxationAmendment in RegistrationCertificate 30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
209 Excise and TaxationIssue of Duplicate RegistrationCertificate 30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concerned Commissioner (Excise), PunjabAdditional Excise & Taxation Commissioner (VAT), Punjab
210 Excise and TaxationCancellation of RegistrationCertificate 30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
211Excise and TaxationPermission for Business by acasual dealer 5 daysETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
212 Excise and TaxationRequest for extension of periodof casual business 2 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
213 Excise and TaxationAllotment of Tax DeductionNumber in case of Works Contract30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
214 Excise and TaxationSupply of AssessmentOrders/Penalty Orders/Refund Orders15 daysExcise & Taxation Officer/ Asst. Excise & Taxation Commissioner as the case may beDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
215 Excise and TaxationObtaining additional certifiedcopy of order 30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
216 Excise and TaxationObtaining copy of statement recorded in any enquiry held under PVAT Rules30 days ETO-cum Designated OfficerDeputy Excise & Taxation Commissioner of Division concernedAdditional Excise & Taxation Commissioner (VAT), Punjab
217 Excise and TaxationIssuance of Advance TaxExemption Certificate 60 daysDETC of the Division concerned or Officer authorized by Excise and Taxation Commissioner, PunjabAdditional Excise & Taxation Commissioner (VAT), PunjabExcise & Taxation Commissioner, Punjab
218 Excise and TaxationRenewal of Advance TaxExemption Certificate 30 daysDETC of the Division concerned or Officer authorized by Excise and Taxation Commissioner, PunjabAdditional Excise & Taxation Commissioner (VAT), PunjabExcise & Taxation Commissioner, Punjab
219 Excise and Taxation Registration under Luxury Tax 30 days ETO (Excise)Deputy Excise &Taxation Commissioner of Division concernedAdditional Excise &Taxation Commissioner (VAT), Punjab
220 Excise and Taxation Hard Bar License 60 daysDeputy Excise & Taxation Commissioner of the concerned Division–cum-Collector ExciseJoint Excise & TaxationCommissioner (X`), PunjabAddl. Excise & TaxationCommissioner (X), Punjab
221 Excise and TaxationBeer Bar License 60 daysDeputy Excise &Taxation Commissioner of the concerned Division–cum-CollectorJoint Excise & TaxationCommissioner (Excise), PunjabAddl. Excise & TaxationCommissioner (Excise), Punjab
222 Excise and Taxation Drought Beer Bar License 60 daysDeputy Excise &Taxation Commissioner of the concerned Division–cum-CollectorJoint Excise & TaxationCommissioner (Excise), PunjabAddl. Excise & TaxationCommissioner (Excise), Punjab
223 Excise and TaxationAnnual License to MarriagePalaces 30 daysDeputy Excise &Taxation Commissioner of the concerned Division–cum-CollectorJoint Excise & TaxationCommissioner (Excise), PunjabAddl. Excise & TaxationCommissioner (Excise), Punjab
224 Excise and Taxation Bar License to Clubs 60 daysDeputy Excise &Taxation Commissioner of the concerned Division–cum-CollectorJoint Excise & TaxationCommissioner (Excise), PunjabAddl. Excise & TaxationCommissioner (Excise), Punjab
225 Excise and TaxationPermission to serve liquor in marriage or banquet hall to a function holder2 daysExcise & TaxationOfficer (Excise) ofconcerned districtJoint Excise & TaxationCommissioner (Excise), PunjabDeputy Excise & TaxationCommissioner
226 Excise and TaxationPermit for industrial Alcohol toChemical industries etc. 60 daysDeputy Excise &TaxationCommissionerJoint Excise & TaxationCommissioner (Excise), PunjabAddl. Excise & TaxationCommissioner (Excise), Punjab
227 LabourRegistration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee30 daysAdditional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation OfficerLabour Commissioner Principal secretary Labour
228 LabourRegistration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee30 daysAdditional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation OfficerLabour Commissioner Principal secretary Labour
229 LabourRegistration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee30 daysAdditional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation OfficerLabour Commissioner Principal secretary Labour
230 LabourRegistration under Punjab Shopsand Commercial Establishments Act, 195830 days Labour Inspector Deputy Labour CommissionerAdditional Labour Commissioner
231 LabourRegistration under the Trade Unions Act after receipt of duly completed application with documents along with prescribed fee90 days Labour CommissionerSpecial Secretary LabourPrincipal secretary Labour
232 Labour(Factory wing)Acceptance of plans of new factory building after receipt of complete documents30 days Director of Factories,PunjabSpecial Secretary LabourPrincipal secretary Labour
233 Labour (Factory wing)Registration of Factory to run factory after receipt of complete documents along with prescribedfee15 days Deputy/AssistantDirector of FactoriesJoint Director ofFactoriesAdditional Director ofFactories
234 Labour (Factory wing)Grant of Factory Licence to run factory after receipt of complete documents along with prescribed fee15 days Deputy/AssistantDirector of FactoriesJoint Director ofFactoriesAdditional Director ofFactories
235 Labour(Factory wing)Renewal of Factory licence, after receipt of complete documents along with prescribed fee60 days Deputy/AssistantDirector of FactoriesJoint Director ofFactoriesAdditional Director ofFactories
236.aForests & Wildlife PreservationProcessing of proposals fordiversion of forest land under Forest Conservation Act, 198030 days – (For Office ofDivisional Forest Officer)Divisional ForestOfficer Conservator of Forest Nodal Officer
7 days- (For Office of Conservator of Forests)Conservator of Forest Nodal Officer Principal Chief Conservator of Forest
7 days – (For office of Nodal Officer/PCCF)Nodal Officer Principal ChiefConservator of Forest Secretary Forests
7 days – (For Secretary, Forest)Deputy/Joint/Addl./Special Secretary ForestsSecretary Forests Financial Commissioner, Forests
236.bPWD, Irrigation,Drainage and other land owning DepartmentsIssue NOC for the FCA proposalto Forest Department for ‘236 a’ above.15 days Executive Engineer Superintendent Engineer Chief Engineer
237Forests & Wildlife PreservationNOC to be sent to the CompetentAuthority cum Site Appraisal Committee for site clearance ofIndustries.15 days Divisional ForestOfficer Conservator of Forest Chief Conservator ofForest
238Forests & Wildlife PreservationNOC to be sent to the DistrictMagistrate for issuing Gun license.15 days Divisional ForestOfficer (WL)Conservator of Forest (WL) Chief Wild Life Warden
239Forests & Wildlife PreservationSupply of Plants from Forest Nurseries.3 days Range Forest Officer Divisional Forest OfficerConservator of Forest
240.aForests & Wildlife PreservationIssue of permit for felling of trees in the areas notified under Punjab Land Preservation Act, 1900 as per the Punjab Govt. Policy and Felling Programme.30 days(for office of Divisional Forest Officer)Divisional Forest Officer Conservator of Forest Chief Conservator of Forest
I. Up to 40 hectares60 days Divisional Forest OfficerConservator of Forest Chief Conservator of Forest
II. Up to 100 hectares75 days Divisional Forest OfficerConservator of Forest Chief Conservator of Forest
III. More than 100 hectare. 90 days Divisional Forest OfficerConservator of Forest Chief Conservator of Forest
240.b RevenueRevenue officials will demarcatethe land jointly with Forest Department and Land Owners for ‘A’ above.30 days Field Kanungo/PatwariNaib Tehsildar/TehsildarSDM (C)
241Industries & Commerce (Directorate of Industries)Allotment of plots45 days from close of advertisement inviting applications and another 15 days for issuance of allotment letter by Department of Industries & Commerce.Chief Co-ordinator,Udyog SahyakDirector of IndustriesPunjabPrincipal secretary Industries & Commerce Punjab
242Industries & Commerce (Directorate of Industries)Certification/Inspection of Boilers30 days from the date of receipt of application fromthe concerned Industrial Unit.Director BoilerIndustrial Adviser, Department of Industries PunjabDirector of Industries Punjab
243Industries & Commerce (Directorate of Industries)Mortgage/ First Charge onIndustrial Plots. 15 daysGeneral manager,District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
244Industries & Commerce (Directorate of Industries)Issuance of No Due Certificate 15 daysGeneral manager,District IndustriesCenter concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
245Industries & Commerce (Directorate of Industries)Transfer of Industrial Plots whereconveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (through original allottee)i) Undisputed- 7 daysii) Disputed- 45 DaysGeneral manager,District IndustriesCenter concerned.Additional DeputyCommissioner(General)District Deputy Commissioner
246Industries & Commerce (Directorate of Industries)Transfer of Industrial Plots whereconveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (through GPA)i) Undisputed- 7 daysii) Disputed- 45 DaysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
247Industries & Commerce (Directorate of Industries)Transfer of Industrial Plots whereconveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (within family/blood relation)i) Undisputed- 7 daysii) Disputed- 45 DaysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
248Industries & Commerce (Directorate of Industries)Grant of Conveyance deed to theallottees of Industrial Plot in the State for the first time on successful start of industrial activity and payment of Govt. dues30 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
249Industries & Commerce (Directorate of Industries)Permission for renting of portionof Industrial Plot in Focal Points.15 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
250Industries & Commerce (Directorate of Industries)Permission for Change of EndProduct in Focal Points 7 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
251Industries & Commerce (Directorate of Industries)Grant of License underLubricating and Grease ControlOrder, 1987.15 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
252Industries & Commerce (Directorate of Industries)Entrepreneurship MemorandumPart-1 Under MSME Act, 2006 1 dayGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
253Industries & Commerce (Directorate of Industries)Entrepreneurship MemorandumPart-2Under MSME Act,20061 dayGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
254 Industries & Commerce (Directorate of Industries)Issue of No Due Certificate to theoutstanding loanees who have availed Loans from the Department under Punjab State Aid to Industries Act, 1935, Seed Margin Money and Handloom cases.15 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
255 Industries & Commerce (Directorate of Industries)Issuance of I-Card to HandloomWeavers and Artisans 10 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
256Industries & Commerce (Directorate of Industries)NOC/Permission for sale ofIndustrial Plot in Industrial Area, Industrial Estate and Industrial Development Colony.10 daysGeneral manager, District Industries Center concerned.Additional DeputyCommissioner (General)District Deputy Commissioner
257Industries & Commerce (Punjab Infotech)Allotment of plots45 days from close ofadvertisement inviting applications and another 15 days for issuance of allotment letter by Punjab InfotechChief coordinator,Udyog SahyakDirector of IndustriesPunjabPrincipal secretaryIndustries & Commerce Punjab
258Industries & Commerce (Punjab Infotech)Issuance of No Due Certificate 15 days General manager concernedMD, Punjab Infotech Principal secretaryIndustries & Commerce
259Industries & Commerce (Punjab Infotech)Transfer of industrial plotthrough original allottee 30 days General manager concernedMD, Punjab Infotech Principal secretaryIndustries & Commerce
260Industries & Commerce (Punjab Infotech)Transfer of industrial plotthrough GPA 30 days. General manager concernedMD, Punjab Infotech Principal secretaryIndustries & Commerce
261Industries & Commerce (Punjab Infotech)Transfer of plot withinfamily/blood relation 30 days General manager concernedMD, Punjab Infotech Principal secretaryIndustries & Commerce
262Industries & Commerce (Punjab Infotech)NOC/ Permission to sale ofindustrial plot 21 days General manager concernedMD, Punjab Infotech Principal secretaryIndustries & Commerce
263Industries & Commerce (Punjab Infotech)Providing of calculations for OTSamount after receipt of a request in this regard.2 days from the date of receipt of application from the concerned Loanee/Industrial Unit.GM concerned, Punjab InfotechMD, Punjab InfotechPrincipal secretaryIndustries & Commerce Punjab
264Industries & Commerce (Punjab Infotech)Issuance of acceptance letter forOTS after receipt of application with requisite down payment7 days GM concerned, Punjab InfotechMD, Punjab InfotechPrincipal secretaryIndustries & Commerce Punjab
265Industries & Commerce (Punjab Infotech)Reply to the Bond-holders inrespect of non receipt of payment against bonds or any other query of the bond-holders.7 days GM concerned, Punjab InfotechMD, Punjab InfotechPrincipal secretaryIndustries & Commerce Punjab
266Industries & Commerce (PSIEC)Extension in time period for possession15 days Chief general manager (Estate)Managing Director Principal secretaryIndustries & Commerce
267Industries & Commerce (PSIEC)Issuance of No Due Certificate 15 days Estate Officer Chief general manager(Estate)Managing Director,PSIEC
268Industries & Commerce (PSIEC)Transfer of industrial plotthrough original allottee 30 days Managing Director Director Industries Principal secretaryIndustries & Commerce
269Industries & Commerce (PSIEC)Transfer of industrial plotthrough GPA 30 days.Managing Director Director Industries Principal secretaryIndustries & Commerce
270Industries & Commerce (PSIEC)Transfer of plot withinfamily/blood relation 30 days Managing Director Director IndustriesPrincipal secretaryIndustries & Commerce
271Industries & Commerce (PSIEC)NOC/ Permission to sale ofindustrial plot 21 days Managing Director Director Industries Principal secretaryIndustries & Commerce
272Industries & Commerce (PSIEC)Sanction of Building plan 30 days General manager(Planning) Managing Director Principal secretaryIndustries & Commerce
273Industries & Commerce (PSIEC)Issuance of duplicate titledocuments 15 days Estate Officer Chief general manager(Estate)Managing Director, PSIEC
274Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Small Scale Green Category Industry15 days Environmental EngineerSenior EnvironmentalEngineerChief EnvironmentalEngineer(HQ)
275Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Small Scale Green Category Industry15 days Senior EnvironmentalEngineerChief EnvironmentalEngineer(HQ) Member Secretary
276Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Small Scale Green Category Industry15 days Chief EnvironmentalEngineer(HQ) Member Secretary Chairman
277Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Small Scale Orange Category Industry15 days Senior EnvironmentalEngineerChief EnvironmentalEngineer(HQ) Member Secretary
278Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Small Scale Orange Category Industry21 days Chief EnvironmentalEngineer(HQ) Member Secretary Chairman
279Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Large Scale Orange Category Industry21 days Chief EnvironmentalEngineer(HQ) Member Secretary Chairman
280Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Small Scale Red Category Industry15 days Senior EnvironmentalEngineerChief EnvironmentalEngineer(HQ) Member Secretary
281Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish (NOC) to Medium Scale Red Category Industry21 days Chief EnvironmentalEngineer Member Secretary Chairman
282.aScience, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish(NOC) to Large Scale Red Category Industry Having total cost of project up to Rs.15.00 Crore21 days Member Secretary ChairmanSpecial SecretaryScience, Technology &Environment
282.bScience, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to establish(NOC) to Large Scale Red Category Industry Having total cost of project more thanRs.15.00 Crore21 days ChairmanSpecial SecretaryScience, Technology &EnvironmentPrincipal secretaryScience, Technology &Environment
283Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Small Scale Green Category Industry15 days EnvironmentalEngineerSenior EnvironmentalEngineerChief EnvironmentalEngineer(HQ)
284Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Medium Scale Green Category Industry15 days Senior EnvironmentalEngineerChief EnvironmentalEngineer (HQ) Member Secretary
285Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Large Scale Green Category Industry15 days Chief EnvironmentalEngineer Member Secretary Chairman
286Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Small Scale Orange Category Industry15 days Senior EnvironmentalEngineerChief EnvironmentalEngineer(HQ)Member Secretary
287Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Medium Scale Orange Category Industry30 days Chief EnvironmentalEngineer Member Secretary Chairman
288Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Large Scale Orange Category Industry30 days Chief EnvironmentalEngineerMember Secretary Chairman
289Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Small Scale Red Category Industry30 days Senior EnvironmentalEngineerChief EnvironmentalEngineer(HQ) Member Secretary
290Science, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Medium Scale Red Category Industry30 days Chief EnvironmentalEngineer Member Secretary Chairman
291.aScience, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Large Scale Red Category Industry Having total cost of project up to Rs.15.00 Crore30 days Member Secretary ChairmanSpecial SecretaryScience, Technology &Environment
291.bScience, Technology & Environment (Punjab Pollution Control Board)Grant of Consent to operate to Large Scale Red Category Industry Having total cost of project more than Rs.15.00Crore30 days ChairmanSpecial SecretaryScience, Technology &EnvironmentPrincipal secretaryScience, Technology &Environment
292Science, Technology & Environment (Punjab Pollution Control Board)Grant of Authorization under Hazardous Wastes (Management, Handling & Transboundary Movement) Rules, 200830 days Senior EnvironmentalEngineerChief EnvironmentalEngineer (HQ) Member Secretary
293.aScience, Technology & Environment (Punjab Pollution Control Board)Grant of Authorization under BioMedical Wastes (Management & Handling) Amendment Rules, 2003 Up to 50 beds HCES and lab and Blood Banks, Pathological, etc.30 days EnvironmentalEngineerSenior EnvironmentalEngineer/ AdditionalSecretary Science, Technology &EnvironmentChief EnvironmentalEngineer(HQ)Special SecretaryScience, Technology &Environment
293.bScience, Technology & Environment (Punjab Pollution Control Board)Grant of Authorization under BioMedical Wastes (Management & Handling) Amendment Rules, 2003 More than 50 beds but up to 200 beds30 daysSenior EnvironmentalEngineer/ AdditionalSecretary Science, Technology &EnvironmentChief EnvironmentalEngineer(HQ)Special SecretaryScience, Technology& EnvironmentChairman
293.cScience, Technology & Environment (Punjab Pollution Control Board)Grant of Authorization under BioMedical Wastes (Management &Handling) Amendment Rules,2003More than 200 beds but up to 500 beds.30 daysChief EnvironmentalEngineer(HQ)Special SecretaryScience, Technology& EnvironmentChairmanSpecial SecretaryScience, Technology &Environment
293.dScience, Technology & Environment (Punjab Pollution Control Board)Grant of Authorization under BioMedical Wastes (Management &Handling) Amendment Rules,2003 More than 500 beds .30 days Member Secretary ChairmanSpecial SecretaryScience, Technology &Environment
294Science, Technology & Environment (Punjab Pollution Control Board)Grant of Registration forManufacture of Carry Bags & Multi Layered Plastics underPlastic Wastes (Management & Handling) Rules, 201130 days EnvironmentalEngineerSenior EnvironmentalEngineer(HQ)Chief EnvironmentalEngineer(HQ)
295Science, Technology & Environment (Punjab Pollution Control Board)Grant of Registration for Recycling of Carry Bags & Multi Layered Plastics or any plastic waste under Plastic Wastes (Management & Handling) Rules, 201130 days EnvironmentalEngineerSenior EnvironmentalEngineer(HQ)Chief EnvironmentalEngineer(HQ)
296Science, Technology & Environment (Punjab Pollution Control Board)Grant of Authorization under ewaste(Management & Handling) Rules, 201130 days ChairmanSpecial SecretaryScience, Technology &EnvironmentPrincipal secretaryScience, Technology &Environment
297Science, Technology & Environment (Punjab Pollution Control Board)Declaration of analysis results forthe effluent / emissions samples collected15 days Senior ScientificOfficer Member Secretary Chairman
298Science, Technology & Environment (Punjab Pollution Control Board)Providing effluent / emission analysis report after deposit of analysis fees03 days EnvironmentalEngineerSenior EnvironmentalEngineer(HQ)Chief EnvironmentalEngineer (HQ)
299Medical Education and Research/Punjab Medical CouncilProvisional Registration (in case of Graduate from Punjab State)15 days(2 days in emergentcases)Registrar Chairman Director, MedicalEducation and Research.
300Medical Education and Research/Punjab Medical CouncilProvisional Registration (in caseof Graduates from other States) on receipt of NOC from the Medical Council of Concerned State45 days Registrar Chairman Director, MedicalEducation and Research.
301Medical Education and Research/Punjab Medical CouncilPermanent Registration (whoare already registered provisionally by Punjab Medical Council)15 days Registrar Chairman Director, MedicalEducation and Research.
302Medical Education and Research/Punjab Medical CouncilPermanent Registration (whohave already been registered provisionally/permanently by other States Medical Council) – on receipt of NOC from the Medical Council of Concerned State45 days Registrar Chairman Director, MedicalEducation and Research.
303Medical Education and Research/Punjab Medical CouncilProvisional /Permanent Registration (in case of Graduate from other Countries) – on receipt of verification of Degree from the concerned Embassy90 days Registrar Chairman Director, MedicalEducation and Research.
304Medical Education and Research/Punjab Medical CouncilIssuance of Good Standing Certificate15 days Registrar Chairman Director, MedicalEducation and Research.
305Medical Education and Research/Punjab Medical CouncilRenewal of Registration 15 days Registrar Chairman Director, MedicalEducation and Research.
306Medical Education and Research/Punjab Medical CouncilIssuance of NOC for Registration in other States. 15 days Registrar Chairman Director, MedicalEducation and Research.
307Medical Education and Research/Punjab Medical CouncilAdditional of Qualification Registration Certificate15 days Registrar Chairman Director, MedicalEducation and Research.
308Medical Education and Research/Punjab Medical CouncilIssuance of Duplicate Registration Certificate and other Certificates etc.15 days Registrar Chairman, Director, MedicalEducation and Research.
309Medical Education and Research/Punjab Nurses Registration Issuance of Detailed Marks Certificate (ANM, GNM)60 days(After the Declaration of Result)Registrar Chairman Director, MedicalEducation and Research
310Medical Education and Research/Punjab Nurses Registration CouncilIssuance of RegistrationCertificate (ANM,GNM.B.Sc Nursing, Post Basic B.Sc Nursing and M.Sc Nursing)60 days Registrar Chairman, Director, MedicalEducation and Research
311Medical Education and Research/Punjab Nurses Registration CouncilIssuance of Diploma Certificate(ANM and GNM) 60 days Registrar Chairman, Director, MedicalEducation and Research
312Medical Education and Research/Punjab Nurses Registration CouncilIssuance of NOC for Transfer ofRegistration to other States 30 days Registrar Chairman Director, MedicalEducation and Research
313Medical Education and Research/Punjab Nurses Registration CouncilIssuance of NOC on demand forTransfer of Registration fromother States30 days Registrar Chairman Director, MedicalEducation and Research
314Medical Education and Research/Punjab Nurses Registration CouncilForwarding Certificates for verification in India/ DC Office/Hospitals Concerned.30 days Registrar Chairman Director, MedicalEducation and Research
315Medical Education and Research/Punjab Nurses Registration CouncilForwarding Certificate forVerification to other Countries 30 days Registrar Chairman Director, MedicalEducation and Research
316Medical Education and Research/Council of Homeopathic Systems of Medicines PunjabProvisional Registration 15 days Registrar Chairman Director MedicalEducation and Research
317Medical Education and Research/Council of Homeopathic Systems of Medicines PunjabRegistration for Candidates of Punjab State Registration for Candidates from other States15 days15 days (After the receipt ofverification from theconcerned State)RegistrarChairmanDirector, Medical Education and Research
318Medical Education and Research/Council of Homeopathic Systems of Medicines PunjabRenewal of Registration 30 days Registrar Chairman Director MedicalEducation and Research
319Medical Education and Research/Council of Homeopathic Systems of Medicines PunjabVerification of NOC, Qualification and Registration15 days(In case of already renewed cases) 15 days (After renewal in case of not already renewedcases)Registrar Chairman Director MedicalEducation and Research
320Medical Education and Research /Punjab State Pharmacy CouncilFresh Registration60 days(After receipt of verification of result and after the approval of Sub Committee).Registrar Vice Chairman Chairman
321Medical Education and Research /Punjab State Pharmacy CouncilRegistration by Transfer(Migration)60 days(After receipt of verification of result and after the approval of Sub Committee).Registrar Vice Chairman Chairman
322Medical Education and Research /Punjab State Pharmacy CouncilDuplicate Registration Certificate 30 days Registrar Vice Chairman Chairman
323Medical Education and Research/Punjab State Pharmacy CouncilRenewal / Restoration 60 days Registrar Vice Chairman Chairman
324Medical Education and Research/Punjab State Pharmacy CouncilIssuance of Good StandingCertificate 30 days Registrar Vice Chairman Chairman
325Medical Education and Research/Punjab State Pharmacy CouncilAddition of Qualification60 days(After verification of qualification / results fromthe concerned Authority)Registrar Vice Chairman Chairman
326Medical Education and Research/Punjab State Pharmacy CouncilIssue of NOC to Candidates qualified from Punjab for "Registration in other States."60 days Registrar Vice Chairman Chairman
327Medical Education and Research/Punjab State Dental CouncilNew Registration-Punjabs State(BDS, MDS, Dental Mechanic andDental Hygienist)7 days Registrar Chairman Director, MedicalEducation and Research
328Medical Education and Research/Punjab State Dental CouncilNew Registration-Other States(BDS, MDS, Dental Mechanic and Dental Hygienist)15 days(After verification of DMC/Degree from theconcerned Colleges and Universities)Registrar Chairman Director, MedicalEducation and Research
329Medical Education and Research/Punjab State Dental CouncilNew Registration: Applied fromOther Countries15 days(After verification of DMC/Degree from theconcerned Colleges and Universities)Registrar Chairman Director, MedicalEducation and Research
330Medical Education and Research /Punjab State Dental CouncilRestoration of Registration 15 days Registrar Chairman Director,MedicalEducation and Research
331Medical Education and Research /Punjab State Dental CouncilRenewal of Registration 3 days Registrar Chairman Director,MedicalEducation and Research
332Medical Education and Research/Punjab State Dental CouncilIssue of NOC to Candidatesqualified from Punjab for "Registration in other States."7 days Registrar Chairman Director, MedicalEducation and Research
333Medical Education and Research /Punjab State Dental CouncilIssuance of Good Standing Certificate7 days Registrar Chairman Director,MedicalEducation and Research
334Medical Education and Research /Punjab State Dental CouncilIssuance of Duplicate Certificate and Other Certificates7 days Registrar Chairman Director, MedicalEducation and Research
335Medical Education and Research /Punjab State Dental CouncilIssuance of Smart Card Same day Registrar Chairman Director, MedicalEducation and Research
336Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabProvisional Registration 15 days Registrar Vice Chairman Chairman
337Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabPermanent Registration 30 days Registrar Vice Chairman Chairman
338Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabUpdation of Registration 30 days Registrar Vice Chairman Chairman
339Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabIssue of NOC to Candidatesqualified from Punjab for "Registration in other States"30 days Registrar Vice Chairman Chairman
340Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabGood Professional Certificate forfurther studies abroad 30 days Registrar Vice Chairman Chairman
341Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabRegistration of Candidatesqualified from other State's Board30 days(After the verification ofresult from the colleges/universities and approvalof Sub-Committee)Registrar Vice Chairman Chairman
342Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabAddition of Qualification30 days(After the verification of result from the colleges/universities and approval of Sub-Committee)Registrar Vice Chairman Chairman
343Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines PunjabRegistration of UpVaids 30 says Registrar Vice Chairman Chairman
344Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Renewal of Registration (UpVaid) 30 days Registrar Vice Chairman Chairman
345Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesIssuance of DMC (D. Pharmacyand Ayurveda (UpVaid)60 days (After the declaration of Result)Member Secretary Chairman Secretary,MedicalEducation and Research
346Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesIssuance of Diploma Certificate60 days (After the declaration of Result)Member Secretary Chairman Secretary, MedicalEducation and Research
347Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesIssuance of Duplicate DMC 45 days Member Secretary Chairman Secretary, MedicalEducation and Research
348Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesIssuance of Duplicate DiplomaCertificate 45 days Member Secretary Chairman Secretary, MedicalEducation and Research
349Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesResult Verification 20 days Member Secretary Chairman Secretary, MedicalEducation and Research
350Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesIssuance of Transcript Certificate 60 days Member Secretary Chairman Secretary, MedicalEducation and Research
351Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of MedicinesEnrollment of Candidates afterAdmissionUp to 31 August (Every year) Member Secretary Chairman Secretary, MedicalEducation and Research

Simplified application proforma

To avail the services a standardised and simplified application proforma was introduced for the convenience of the citizen. Earlier there were not only different types of proformas in different offices to avail these services but they varied also from district to districts. In addition to it earlier a lot of undesired documentation was involved in old proformas which was curtailed and documents specifically related to the service only were made mandatory in the simplified proformas. Specimen of the simplified proforma is given below:Simplified proforma for Services under RTS Act.

1Name of Service
2name of Department/Service Provider (Pre-filled into the system
Part 2
1Name of Applicant
2Husband/Father's/Mother's Name
3Permanent Address
4Correspondence Address
5Correspondence Phone No.
6Correspondence e-mail
7Adhaar Card No.(Attach Copy)
Part-3 Information/Documents required specific to the service Information
1name of beneficiary, if not applicant.(Adhar card of beneficiary. Attach Copy
2relationship with applicant
Acknowledgement Receipt
1Application Receipt No.
2Service asked for
3Date of Application
4Date by which Service to be provided
5fees/Facilitation Charges, if any
6Signature of authorised official

Citizen Service delivery Centres

Punjab Government has developed a network of Service Centres (Punjabi ਸੇਵਾ ਕੇਂਦਰ). 2,147 service delivery centres are being developed to provide these services at the distance of 10 km in rural and 1.5 km in urban areas. Out of these 1,758 Centres and 389 are in urban areas.[4]

External links

Simplified proforma for Services under RTS Act.

Notes and References

  1. Web site: Right to Service Commission Punjab:Home. rtspunjab.gov.in.
  2. Web site: Right to Service Commission Punjab : Notified Services. rtspunjab.gov.in.
  3. Web site: Punjab government notifies 206 services under Right to Services Act. PTI. 9 March 2015. The Economic Times.
  4. Web site: Parkash Singh Badal inaugurates ‘Sewa Kendra’ in Punjab. 12 August 2016.