| Airline: | Scoot |
| Iata: | TR[1] |
| Icao: | TGW |
| Callsign: | SCOOTER |
| Hubs: | Changi Airport |
| Focus Cities: | Taoyuan International Airport |
| Frequent Flyer: | KrisFlyer |
| Alliance: | Value Alliance |
| Parent: | Singapore Airlines |
| Fleet Size: | 53 |
| Destinations: | 68[2] |
| Headquarters: | 4 Airline Road Changi Airport Singapore 819825 |
| Key People: | Leslie Thng (CEO) |
| Revenue: | S$432.9 million (FY2021-2022)[3] |
| Operating Income: | S$ million (FY2021-2022) |
| Num Employees: | 1,747 (FY2021-2022) |
Scoot Pte Ltd, operating as Scoot, is a Singaporean low-cost airline and a wholly owned subsidiary of Singapore Airlines.[4] It began its operations on 4 June 2012 on medium and long-haul routes from Singapore, predominantly to various airports throughout the Asia-Pacific region. Scoot's airline slogan is Escape the Ordinary.[5]
Scoot's fleet initially consisted of six Boeing 777-200ER aircraft previously operated by parent company Singapore Airlines. In 2015, Scoot began to transition its long-haul fleet to the Boeing 787 Dreamliner. Scoot also uses the Airbus A320, inherited from Tigerair, another low-cost Singaporean airline which merged with Scoot in July 2015, along with the Airbus A320neo and Airbus A321neo for its short-haul flights.
Tigerair was merged into Scoot to consolidate the low-cost airline business, where its operations were absorbed into Scoot with the use of Tigerair's air operator's certificate (AOC). With the change of AOC following the merger, Scoot's IATA code was changed to Tigerair's TR from TZ, and its ICAO code was changed to Tigerair's TGW from SCO. The Scoot brand and the Scooter callsign were retained. Its head office is at Changi Airport.
In May 2011, Singapore Airlines announced it would establish a low-cost subsidiary airline for medium and long-haul routes.[6] [7] In July 2011, Singapore Airlines announced Campbell Wilson as the founding CEO of the new airline.[8] In November 2011, the airline was named "Scoot".[9] In June 2012, Scoot flew its first flight from Singapore to Sydney Airport in Australia. In June 2012, Scoot started flying to Gold Coast, its second Australian destination.
In October 2012, Scoot announced that its parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners they had ordered to Scoot to replace the existing fleet of Boeing 777-200 aircraft, and help with its ongoing expansion and future growth.[10] Scoot began to consider having a mixed fleet of different variants of the Boeing 787, instead of having an all Boeing 787-9 fleet.[11] In October 2012, Scoot announced that passengers could purchase "Interline" tickets with Tigerair.[12]
In January 2013, Scoot announced it would increase its fleet by taking delivery of a fifth Boeing 777-200 by the end of May or early June, to add two or three more routes to the network. The airline also introduced ScooTV, an in-flight entertainment streaming service for passengers, and iPads for rent.[13] In March 2013, Scoot announced that it would launch a thrice-weekly connecting flight between Singapore, Taipei and Seoul.[14]
The route was the first low-cost flight between Singapore and Seoul. As part of the launch campaign, Scoot allowed customers to determine the launch fares through a social media campaign.[15] The next day, Scoot announced that the 20 Boeing 787 Dreamliners they have on order would be 10 Boeing 787-8 and 10 Boeing 787-9.[16] In June 2013, Scoot started its Singapore-Taipei-Seoul flight. In November 2013, Scoot began its five-weekly flights from Singapore to Hong Kong, which increased to daily services in December 2013. Later that December, Scoot commenced its five-weekly flights from Singapore to Perth.[17]
In September 2014, Scoot announced that it would introduce the B787-9 in Sydney, Perth and Hong Kong from March 2015.[18] Bangkok and Gold Coast followed in late April. Tianjin Binhai International Airport, Shenyang and Qingdao came in May. In December 2014, Scoot announced it would launch services from Singapore to Melbourne in November 2015, using Boeing 787 aircraft.[19] In December 2014, Scoot announced its new long haul carrier in Thailand, NokScoot, a joint venture between Scoot and Nok Air. NokScoot began commercial flights from Bangkok's Don Mueang airport in the second half of 2014. Nok Air owned 51% of NokScoot, with Scoot owning remaining 49%.
In February 2015, Scoot took delivery of the first of 10 Boeing 787-9 Dreamliners.[20] The aircraft entered service in February 2015 and were deployed on the Singapore-Perth route. It was then operated on the Singapore-Hong Kong route the next day.[21] [22] As Scoot continues to take deliveries of the Boeing 787, the airline has phased out all six of its aging Boeing 777 aircraft acquired from Singapore Airlines. Scoot would then begin to transition to an all Boeing 787 fleet. On completion of the transition, Scoot would operate a total of 20 Boeing 787 Dreamliners.
In July 2015, parent company Singapore Airlines announced that Scoot suffered an operating loss of S$20 million during the first quarter of the 2015 financial year and achieved a load factor of 81.4%.[23] In October 2015, Singapore Airlines announced that Scoot would replace its existing Singapore to Jeddah service via Dubai and launch direct services between Singapore and Jeddah. The new flights began in May 2016 after regulatory approvals.[24] In April 2016, Scoot announced its intention to start flights to three Indian cities: Amritsar, Chennai, and Jaipur, subject to regulatory approvals.[25] Scoot's parent company, Singapore Airlines, would serve the maximum number of 15 cities allowed after the start of Scoot's services to India.[26]
In May 2016, Scoot joined the world's largest low-cost carrier alliance, Value Alliance.[27] In May 2016, Singapore Airlines established Budget Aviation Holdings, a holding company to own and manage its budget airlines Scoot and Tiger Airways, following the delisting of Tiger Airways from the Singapore stock exchange.[28]
In November 2016, Singapore Airlines announced that Tigerair would merge into Scoot.[29] The rebranding did not affect the existing joint-ventures Tigerair Australia or Tigerair Taiwan. Tigerair Taiwan is co-owned by China Airlines, which holds 80%, and its subsidiary Mandarin Airlines holding the remaining 20%.
In July 2017, Tigerair was merged into Scoot, using Tigerair AOC, but retaining the 'Scoot' brand. With the change of AOC, the IATA code was changed from TZ to TR. Scoot announced flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu.[30] [31] In December 2017, Scoot announced that it will launch flights to Berlin in 2018.[32] [33]
Due to COVID-19 travel restrictions, Scoot only flew to two cities in April and May 2020: Hong Kong and Perth. On 20 May 2020, Scoot expanded flight operations in June 2020 to six cities: Guangzhou, Hong Kong, Ipoh, Kuching, Penang and Perth.[34]
In June 2020, Scoot cancelled both of their routes to Europe, with Athens and Berlin not resuming until at least the summer of 2021.[35] In July 2020, Scoot announced that they would resume flights to Kuala Lumpur in August 2020, with enhanced health and safety measures.[36]
In August 2020, Scoot announced that one of its Airbus A320 aircraft underwent cabin modifications to carry cargo in the cabin. This temporary arrangement doubled its cargo capacity compared to other Airbus A320s, using only bellyhold space.[37] [38]
In November 2021 Scoot announced that London Gatwick would be added to the European network, with thrice-weekly flights from 16 December 2021 until the end of the month. The service then resumed on a seasonal basis on 22 March 2022 twice weekly, and then thrice-weekly on the 27 March 2022 onwards.[39]
In May 2022, Singapore Airlines announced Leslie Thng as the CEO of the airline, replacing the outgoing Campbell Wilson, with his last day being 16 June 2022.[40]
These are the key trends for Scoot (as of the financial year ending 31 March).[41] The figures of 2016 include both Scoot and Tigerair, that merged in 2017.
| Revenue (S$ m) | Net profit (S$ m) | Number of employees | Number of passengers (m) | Passenger load factor (%) | Number of destinations | Fleet size | References | ||
|---|---|---|---|---|---|---|---|---|---|
| 2016 | 1,219 | 21.4 | 1,720 | 7.5 | 83.9 | 33 | [42] | ||
| 2017 | 1,388 | 21.6 | 1,847 | 8.5 | 82.4 | 35 | [43] | ||
| 2018 | 1,533 | 16.0 | 2,051 | 9.4 | 85.7 | 64 | 40 | [44] | |
| 2019 | 1,71 | −40.8 | 2,334 | 10.4 | 85.3 | 66 | 47 | [45] | |
| 2020 | 1,624 | −251 | 2,406 | 10.4 | 85.7 | 68 | 49 | [46] | |
| 2021 | 125 | −676 | 1,976 | 0.08 | 9.9 | 50 | 47 | [47] | |
| 2022 | 432 | −477 | 1,747 | 0.5 | 15.1 | 43 | 53 | [48] | |
| 2023 | 1,965 | 43.5 | 2,550 | 8.3 | 83.9 | 58 | 55 | [49] |
The airline's head office is located at Changi Airport Terminal 3.[50] It operates out of Terminal 1, having moved there in October 2019.[51]
The aircraft are painted in a yellow-white livery.[52] In January 2012, Scoot unveiled its cabin crew uniform with a black and yellow theme, designed by ESTA.[53] [54] Following the merger with Tigerair, a new cabin crew uniform with thicker fabric was unveiled.[55] [56]
See main article: NokScoot. NokScoot was a Bangkok-based low-cost long-haul airline which was founded in 2015. It was a joint venture of Thailand's Nok Air and Scoot, with Scoot holding a 49% stake. The airline operated out of Bangkok's Don Mueang International Airport.[57] NokScoot entered liquidation in June 2020 due to the COVID-19 pandemic.[58]
See main article: Value Alliance. In May 2016, Scoot joined Value Alliance, the world's largest low-cost carrier alliance. The new alliance included Philippines' Cebu Pacific, South Korea's Jeju Air, Thailand's Nok Air and NokScoot, Tigerair Singapore, Tigerair Australia and Japan's Vanilla Air.
See main article: List of Scoot destinations. From Singapore, Scoot flies to over 16 countries and 56 destinations across Asia, Europe and Oceania.
Scoot codeshares with the following airlines:
, Scoot operates the following aircraft:[60]
| Aircraft | In service | Orders | Passengers[61] | Notes | |||
|---|---|---|---|---|---|---|---|
| Y+ | Y | Total | |||||
| 15 | - | - | 180 | 180 | |||
| 6 | 12 | - | 186 | 186[62] | Deliveries until 2025.[63] | ||
| 9 | 7 | - | 236 | 236[64] | |||
| 11 | 2[65] | 18 | 311 | 329 | |||
| 21 | 314 | 335 | |||||
| 10 | 1 | 35 | 340 | 375 | Three aircraft orders were transferred to Singapore Airlines in May 2023.[66] | ||
| 2 | 7 | - | 112 | 112 | Leased from Azzora Aviation.[67] | ||
| Total | 53 | 29 | |||||
The Scoot fleet began with Boeing 777-200ER aircraft acquired from its parent airline, Singapore Airlines, reconfigured with a new seating layout and modified (de-rated) engines.[68] The airline had planned to operate a fleet of 14 aircraft by 2016.[69] In October 2012, Scoot announced that parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners it had on order to Scoot to replace Scoot's current fleet of Boeing 777-200s.[10]
Scoot retired all six of its Boeing 777-200ERs by August 2016. They moved to an 'all-Boeing 787' fleet, following the delivery of the first of ten Boeing 787-9s in February 2015 and the first of ten Boeing 787-8s in mid-2015.[20] [70]
In July 2017, Tigerair was merged into Scoot. All of Tigerair's fleet were transferred to Scoot.
In October 2018, Singapore Airlines converted two of its Boeing 787-10s on order to the Boeing 787-8s, and allocated them to Scoot.[71] In July 2019, Scoot announced that it was ordering 16 Airbus A321neos.[72] The first one entered service in June 2021.[73] In December 2022, it was reported that Scoot was in talks with Embraer regarding a potential purchase of E-Jet family aircraft.[74] [75] A letter of intent was signed to lease nine E190-E2 aircraft, with the first delivered in April 2024.[76]
| Aircraft | Total | Introduced | Retired | Replacement | Notes/references |
|---|---|---|---|---|---|
| Airbus A319-100 | 4 | 2017 | 2019 | Airbus A320neo family | [77] |
| Boeing 777-200ER | 6 | 2012 | 2015 | Boeing 787 Dreamliner | [78] |