The System Average Interruption Frequency Index (SAIFI) is commonly used as a reliability index by electric power utilities. SAIFI is the average number of interruptions that a customer would experience, and is calculated as
SAIFI=
\sum{λiNi | |
where
λi
Ni
i
SAIFI=
totalnumberofcustomerinterruptions | |
totalnumberofcustomersserved |
SAIFI is measured in units of interruptions per customer. It is usually measured over the course of a year, and according to IEEE Standard 1366-1998 the median value for North American utilities is approximately 1.10 interruptions per customer.