Pakistan Citizen's Portal Explained

Pakistan Citizen's Portal
Formation:	28 October 2018
Abbreviation:	PCP
Headquarters:	Islamabad, Pakistan
Owner:	Government of Pakistan
Leader Title:	Headed by
Leader Name:	Prime Minister of Pakistan
Parent Organization:	PM's Performance Delivery Unit (PMDU)
Website:	https://citizenportal.gov.pk

The Pakistan Citizen's Portal (PCP) is a Pakistani government agency. It began as a government-owned mobile application for the citizens of Pakistan through which they can lodge their complaints with the government.^{[1] [2]}

History

The Prime Minister of Pakistan, Imran Khan, launched Pakistan Citizen's Portal (PCP) in October 2018.^{[3] [4]}

Functioning

The Pakistan Citizen's Portal operates under the Prime Minister's Performance Delivery Unit (PMDU).^[5]

Other platforms

• The Pakistan Citizen's Portal launched its web-based services and helpline on 28 September 2020.^{[6] [7]}
• In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people.^[8]

Achievements

• The Pakistan Citizen's Portal was ranked as the second best government app in the World Government Summit held in Dubai, out of a total 4,646 mobile applications by 87 countries.^{[9] [10]}

See also

• Self-enumeration Portal

Notes and References

1. Web site: PM Imran Khan launches 'Pakistan Citizen Portal'. 2021-12-07. www.thenews.com.pk. en.
2. Web site: Pakistan Citizens' Portal to redress public grievances and improve governance: PM Imran Khan. 2021-12-07. www.radio.gov.pk. en.
3. Web site: 2018-10-28. PM launches Pakistan Citizens' Portal to address public complaints. 2021-12-07. The Express Tribune. en.
4. Web site: 2023-05-19. What is the role of Pakistan Citizen Portal App?. 2023-06-04. Packages Guide. en.
5. Web site: 2018-10-28. PM launches Pakistan Citizens' Portal to address public complaints. 2021-12-07. The Express Tribune. en.
6. Web site: 2020-09-10. Web service of Pakistan Citizen Portal launched. 2021-12-07. The Nation. en. 2020-12-07. https://web.archive.org/web/20201207184028/https://nation.com.pk/10-Sep-2020/web-service-of-pakistan-citizen-portal-launched. dead.
7. Web site: Info Minister inaugurates Pakistan Citizen Portal helpline. 2021-12-07. www.radio.gov.pk. en.
8. Web site: 2020-10-08. PM Imran directs authorities to provide manual complaint registration through PCP. 2021-12-07. The Express Tribune. en.
9. Web site: Dawn.com. 2019-02-13. Pakistan Citizen's Portal app clinches 2nd spot at World Government Summit. 2021-12-07. DAWN.COM. en.
10. Web site: Pakistan Citizen Portal highlighted at World Government Summit. 2021-12-07. www.thenews.com.pk. en.