PACT (interaction design) explained

In interaction design, PACT (an acronym for People, Activities, Contexts, Technologies) is a structure used to analyse with whom, what and where a user interact with a user interface.[1] Interaction is considered, in this framework, as a relationship between people, activities, contexts, and technologies.[2]

To analyze a user experience (UX) design using PACT, a designer must scope out the possible variety of people, activities, contexts, and technologies in a domain through brainstorming or envisionment techniques.[3] PACT also focuses on three categories for mapping people differences: physical differences, psychological differences, and social differences.[4]

References

  1. Book: Benyon , David . Designing Interactive Systems: People, Activities, Contexts, Technologies. Designing Interactive Systems: People, Activities, Contexts, Technologies . Addison Wesley. 2005. 978-0321116291.
  2. Book: Benyon, David. Spaces of Interaction, Places for Experience: Places for Experience. 2014. Morgan & Claypool Publishers. 9781608457717. 3.
  3. Book: Benyon, David. Designing User Experience: A Guide to HCI, UX and Interaction Design. 2019. Pearson UK. 9781292155531. 2–17.
  4. Book: Ciussi, Dr Melanie. ECGBL 2018 12th European Conference on Game-Based Learning. 2018. Academic Conferences and Publishing Limited. 9781911218999. Reading, UK. 63.