Staples Argentina Explained

Staples Argentina
Type:Subsidiary
Hq Location:Buenos Aires, Argentina, South America
Key People:Santiago Bilinkis
(Founder)
Andrés Freire
(Founder)
Industry:Office supplies
Owner:Staples Inc.
Num Employees:170 (2011)
Foundation:1997
Locations:4 stores, 4 warehouses (2014)[1]

Staples Argentina is the subsidiary of the American office supply chain Staples in Argentina and Brazil. The company is headquartered in Buenos Aires. Staples Argentina is the largest office supply company in Argentina and one of the top three in Brazil.

The company gained international recognition after Harvard Business School Professor Walter Kuemmerle wrote two cases for the International Entrepreneurship course.

History

Officenet was founded in 1997 by Andy Freire and Santiago Bilinkis. Seed capital was provided by four angel investors from Argentina. The next year, Officenet was selected as an Endeavor Entrepreneur.

For a short period in 1999 and 2000, Officenet was a part of Submarino, Inc. Submarino started acquisition of Officenet in 1999, and the merger was finished on February 29, 2000. With the help of Submarino, Officenet expanded into Brazil that year, setting its office and warehouse in Sao Paulo. By the end of 2000, however, new investors in Officenet force a de-merge between the two companies.

Officenet was purchased by Staples Inc. in 2004. This acquisition applied to both Officenet Argentina and Officenet Brazil. The first Staples store opened in Argentina on 13 May 2008, followed by a second on November 14, although operated under the Officenet corporation. The company retained the original Officenet name until 2011, when it was rebranded as Staples Argentina.

Officenet Argentina started one of the first corporate blogs in the country, in 2006.[2] [3] Advantages to a corporate blog include enhancing and continuing "a trusted relationship with consumers," improving employee satisfaction, and enabling market research. Experts say that corporate blogs like Officenet's are underused in Argentina, thereby wasting these opportunities.[4] In 2009, usability consultant Jakob Nielsen used Officenet as a case study in his Social Networking on Intranets column.

Staples Argentina has been often cited for its corporate code. Harvard Business School Professor Walter Kuemmerle used the company in two cases – in 2000 and 2001 – for the International Entrepreneurship course. In 2007, Officenet was ranked #30 in the "Great Places to Work" list for Argentina, and appeared on the list again in 2009 at place #33. In 2008, the US Embassy in Argentina acknowledged Officenet Staples' corporate social responsibility efforts. In 2009, the US Department of State selected Officenet Staples Argentina as a finalist for the Award for Corporate Excellence (ACE).[5]

Founder Santiago Bilinkis left the company in 2010 after 13 years.

In 2011, the company launched the "Programa Emprendedor," a program that supports start-up (entrepreneurial) companies for up to 2 years with strong (50%) discounts.[6] The program is part of the larger "Staples Soul."[7]

Staples Argentina continues to roll out innovative use of technology. In 2011, Staples Argentina launched a "Virtual Store" concept[8] with QR code technology, copying a Tesco subsidiary in Korea. In 2012 Staples Argentina launched its first locally-produced TV campaign, which was enthusiastically featured in Ad Age and Adweek.

Notes and References

  1. Web site: 2010 Annual Report . Staples Inc. . Thomson Reuters . April 2011 . 3 March 2012.
  2. News: La Nación . SA LA NACION . Tendencias en la Web – La era del blog corporativo: Las empresas están aprendiendo a utilizar esta herramienta de comunicación para dar a conocer proyectos, iniciativas y nuevos productos. Trends on the Web – The era of the corporate blog: Companies are learning to use this communication tool to inform about projects, initiatives and new products. 29 July 2007.
  3. News: . Siguiente . es . 22 June 2007 . Francisco de Zárate . usurped . https://web.archive.org/web/20080217044535/http://www.ieco.clarin.com/notas/2007/06/22/01442747.html . February 17, 2008 .
  4. News: Infobae (iProfesional.com). Emprendimientos Corporativos S.A. (Bloomberg). Blogs corporativos: las ventajas de dialogar con el cliente. Corporate blogs: the advantages of dialogue with the customer. 2007-11-28. dead. https://web.archive.org/web/20071216221920/http://www.infobaeprofesional.com/notas/57654-Blogs-corporativos-riesgos-y-ventajas-de-un-dialogo-franco-con-el-cliente.html%26cookie. 2007-12-16.
  5. 2009 Secretary's Award for Corporate Excellence Finalists Selected . Washington, DC . 1 October 2009 . Office of the Spokesman, U.S. Department of State .
  6. News: Staples presenta el Programa Emprendedor: Desarrollado para start up con menos de dos años, ubicadas en la ciudad de Buenos Aires . Staples presents the Entrepreneur Program: Developed for start-ups with less than two years, located in the city of Buenos Aires . 17 May 2011 . Mercado . Editorial Coyuntura S.A..
  7. Web site: ¿Qué es Staples Soul? . What is Staples Soul? . Staples Argentina.
  8. News: Marketing futurista: ya se puede comprar con la cámara del celular – Una cadena de artículos de librería lanzó una "góndola virtual". La publicidad digital crece al 40%. . 16 Sep 2011 . Futuristic marketing: now you can buy with a camera phone – A stationery chain launched a "virtual shelf". Digital advertising grows to 40%. . Sebastian . Campanario . iEco . Clarín.com.