| Founded: | 1978 |
| Headquarters: | 275 Wilson Avenue Norwalk, CT 06854 |
| Locale: | Southwestern Connecticut |
| Service Area: | Norwalk, Westport, Greenwich, Stamford and nearby communities |
| Service Type: | Local bus service |
| Routes: | Local fixed route, paratransit and microtransit services in Norwalk, Greenwich, Stamford and Westport, CT, and regional connections to Stamford, Danbury, Wilton, Bridgeport, and Milford, CT |
| Hubs: | Norwalk Hub (for Norwalk Fixed Route) South Norwalk RR Station (Norwalk Commuter Shuttles), Westport RR Station, Greens Farms RR Station (Westport Service), Greenwich RR Station (Greenwich Commuter Shuttles) |
| Fleet: | 79[1] |
| Ridership: | 2023: 5,610 (weekday); 1,769 (Saturday); 837 (Sunday)[2] |
| Operator: | Norwalk Transit District |
| Ceo: | Matthew Pentz (Chief Executive Officer) |
| Website: | |
The Norwalk Transit District (NTD) is the primary provider of public transportation services in Norwalk, Connecticut, United States, and surrounding communities. The local Norwalk fixed-route bus transit system, is the primary service of the district linking Norwalk and its immediate suburbs. The agency also operates regional bus service as far east as Milford (with GBT and Milford Transit District) and commuter shuttles to Metro-North stations.
Wheels2U microtransit services operate in Norwalk and Westport.
Paratransit door-to-door services are available for residents in the service area unable to use regular transit services or, on a limited basis, are age 65 or older. Norwalk Transit contracts with local transportation service providers to perform some of the door-to-door services, and is also the provider of public transit for the Westport Transit District.
The city of Norwalk founded the Norwalk Transit District in 1978, seven years after the Connecticut Company ceased operations in Norwalk outside of their route linking Norwalk to Stamford (which continues as Connecticut Transit Stamford Route 341).[3] It was a pioneer in the operation of microtransit in Connecticut,[4] with services rolling out in 2018 and expanding in 2024. The district receives municipal, state (Connecticut Department of Transportation) and federal (Federal Transit Administration) funding.
Norwalk Transit operates public bus services throughout Norwalk, Westport and Greenwich, CT. A "pulse-point" system is used with all Norwalk routes meeting at the "WHEELS Hub" in downtown Norwalk to facilitate instant transfers between local Norwalk routes and regional connections such as CT Transit Route 341.[5] [6] Passengers on WHEELS routes 11 and 13 can transfer in shared service areas along U.S. Route 1. Fares as of 2024 are $1.75 (US) for 90-minute unlimited rides as well as other pass and contactless fare options. A substantially revised route structure will be implemented in 2025.[7]
Eight fixed route services, all in the city limits of Norwalk, run as bidirectional loops from the transit hub, starting at approximately 5am and ending at 8pm weekdays. Weekend services operate from 7am to 7pm. Only Routes 3,7,9,10,11,13 run on Saturdays
Two shuttles operate in the evenings after core services cease, and all day Sunday. Operating hours are Monday - Friday 7pm - 10:30pm, Saturday 6:30pm – 9:30pm, and Sunday 8:30am – 7:30pm.
Three Commuter shuttles that operate during rush hour (7am - 10am and 3:30pm – 6:30pm) from the South Norwalk RR Station to their respective destinations.
Wheels 2U is a microtransit ridesharing service operated with small vehicles. The ride is booked and the $2 fare ($6 for groups) is paid through an app similar to that used by Uber or Lyft.
The Central Loop Greenwich Commuter Shuttle operates weekdays 7am - 9:30am and 3:50pm - 6pm. The shuttle serves the Greenwich MTA Metro-North RR Station, Greenwich Hospital and municipality's central business district.
Norwalk Transit directly operates and contracts with a number of local operators to provide Complementary ADA Paratransit (for its own fixed route services and CTtransit Stamford) and Senior dial-a-ride services. These programs operate in Darien, Greenwich, New Canaan, Norwalk, Stamford, Weston, Westport and Wilton as well as portions of NY State.