Nol Card | |
Native Name: | نول |
Location: | Dubai, United Arab Emirates |
Service 1: | Dubai Metro |
Service 2: | Dubai Tram |
Service 3: | Dubai Bus |
Service 4: | Dubai Water Bus |
Service 5: | Dubai Taxis |
Currency: | AED |
Stored Value: | Pay as you go |
Minimum Credit: | 20.00 |
Maximum Credit: | 5000 |
Credit Expiry: | Card expires 5 years after it's purchase |
Automatic Recharge: | Online recharge and purchase of all cards |
Sales Location 1: | Online (Blue Card only) |
Sales Location 2: | Vending machines (for red ticket) |
Sales Location 3: | Ticket offices |
Sales Location 4: | Authorized Sales Agents |
Sales Location 5: | RTA Customer Service Centers |
Sales Location 6: | Metro-Burjuman and Union Metro Stations |
Technology 1: | Near field communication (NFC) |
Unlimited Use: | One Day Unlimited Pass (red ticket only) |
Homepage: | Official Website |
The Nol (Arabic: Arabic: نول, lit: fare) Card (stylized as nol) is an electronic ticketing card developed by Hong Kong-based company Octopus Cards Limited[1] that was released for all modes of public transport services in Dubai in August 2009.
A Nol Card is a credit-card-sized stored-value contactless smartcard that can hold prepaid funds to pay for fares on buses and trains within one or more of four "zones". The credit must be added to the card before travel. Passengers "tag on" and "tag off" their card on electronic gates at the metro station or electronic terminals in buses when entering and leaving the transport system in order to validate it or deduct funds. Initially, the cards can be purchased only from Metro Stations, Bus Terminals and some Bus Stop ticket machines. These prepaid cards can be "topped-up" online, at ticket machines, or at ticketing offices by credit, debit card or cash. The card is designed to reduce the number of transactions at ticket offices and the number of paper tickets. Usage is encouraged by offering cheaper fares than the paper ticketed option, although there is a fee to purchase the card. Unlimited one-day trip and monthly passes for the metro is only available with the Nol Red Ticket. The Blue Nol Card offers concessions for students, UAE national senior citizens and the disabled.
The number of daily transactions of Nol cards currently tops 1.5 million transactions, which includes passengers’ entry/exit from Metro and bus stations, payment of parking fees, and recharging of cards. By 2012, RTA had produced more than 5 million Nol Cards since the day it was launched (August 2009).[2]
In June 2013, The Nol card was awarded the Best Prepaid Card in the Middle East in the Smart Card Awards Middle East 2013.[3]
The Nol card can be used to pay the fare for travel on the metro, tram, buses and water buses, and for paid parking provided by the Roads and Transport Authority (RTA). The Nol card can also be used on taxis. Currently, only 8000+ taxis including airport taxis accept the Nol card. From mid 2015 on, all taxis will be equipped with an upgraded system to accept the Nol card along with Credit/Debit cards.
There are four different types of cards available:
Types | Red Ticket | Silver | Gold | Blue | |
---|---|---|---|---|---|
Target users | Tourists and Visitors | Frequent travelers | Passengers who wish to access the gold class | Frequent travelers who want their credit secured | |
Usage | Only metro, buses and tram | All mode of transport | |||
Validity | 90 days from the date of purchase and can be used for up to 10 journeys | 5 years from the date of purchase | 5 years from the date of issue | ||
Special Features | Unlimited one-day trip and monthly passes for the metro is available | None |
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The Roads & Transport Authority (RTA) has made a new edition of the Personalized Blue Nol cards featuring special designs of Dubai landmarks such as Burj Al Arab, Burj Khalifa, Bastakiya, Clock Roundabout, and the Trade Center in a bid to familiarize visitors, as well as residents, with iconic landmarks of the Emirate.[8]
The Roads & Transport Authority (RTA) launches limited editions cards to mark various occasions and events such as the National Day. One recent limited edition card was themed after Expo 2020.
Announced on 26 November 2013, The Roads and Transport Authority (RTA) announced its partnership with Etisalat & du to launch its first ‘Smart Nol’ Service. Smart Nol is similar to Apple Pay and Google Wallet tap and pay, Smart Nol uses NFC enabled smart phones to check-in and check-out of the metro, bus, water bus and metro parking.
Smart Nol requires NFC SIM from Etisalat or du and a compatible handset.
Nol Plus is a rewards program that was initiated by Roads and Transport Authority (Dubai) in 2019.[9] Nol Plus is spent by points where the traveller could redeem points by spending their Nol Card on any channels such as the Public Transport. 1 AED is to 1 point and the traveller could also redeem points in the official website where 10 AED is to 1000 points.