The network and service management taxonomy serves as a classification system for research on the management of computer networks and the services provided by computer networks. The taxonomy has been created and is being maintained by a joint effort of the Flamingo FP7 Project[1] and the Committee of Network Operations and Management (CNOM) of the Communications Society (COMSOC) of the Institute of Electrical and Electronics Engineers (IEEE) and the Working Group 6.6 of the International Federation of Information Processing (IFIP).[2] [3] The taxonomy is organized into seven categories. The first four categories identify what kind of network/service/business aspect is being managed and which functional areas are covered. The remaining three categories identify which management paradigms, technologies, and methods are used.
The first category called "Network Management" addresses the following question: What kind of network is being managed?
The second category called "Service Management" addresses the following question: What kind of service is being managed?
The third category called "Business Management" addresses the following question: How does management relate to business aspects?
The fourth category "Functional Areas" addresses the following question: Which functional areas are covered? The functional areas originated from the ISO Telecommunications Management Network model and framework for network management.
The fifth category "Management Paradigms" addresses the following question: Which paradigm is used to achieve network and service management?
The sixth category "Technologies" addresses the following question: Which technologies are used in the management process?
The seventh category "Methods" addresses the following question: What are the methods used to address the management problem?