Modify Watches is an American retailer of customizable modular watches. Founded in 2010, Modify Watches sells its own designs in addition to sport licensed watches including MLB,[1] NBA, MLS and NHL. Modify Watches also produced fully customized designs for companies like Google,[2] Facebook, LinkedIn, Wired, Nike, Pinarello, SRAM, Cartoon Network, SEGA, Bethesda Softworks and adult swim.
Modify Watches is based in San Francisco, California, United States.
Modify Watches was founded in 2010 in California by two UC Berkeley-Haas MBA alums under the name "The Swap Watch". After selling a few test products to gauge demand, The Swap Watch was re-branded and launched a new line of watches under the "Modify Watches" name. The two entrepreneurs were able to attract a small but loyal following of fans through its customer-centric business model, handwriting thank-you notes to every customer that ordered watches. The company continued to use customer feedback as a resource to reiterate its product and re-adjust its business model.
In February 2014, Modify Watches successfully launched a Kickstarter campaign[3] to enable consumers to create and purchase watches. The company turned its office into a manufacturing facility, hand-assembling every watch in-house. The company has been applauded for creating local jobs[4] and hiring retired veterans.
By 2015, Modify Watches had grown into a successful e-commerce company, receiving praise for excellence in customer service.[5] The company received further media attention when it was featured on Good Morning America[6] and The Ellen DeGeneres Show.[7] The company went on to acquire major sport licensing deals with MLB, NBA, MLS and NHL.
Modify Watches is led by co-founder and CEO Aaron Schwartz, whose work has been featured in Forbes[8] and The New York Times,[9] Time (magazine)[10] and TechCrunch[11]