TFI Leap Card explained

TFI Leap Card
Location:Nationwide
Launched:12 December 2011
Service 1:Dublin Bus/Go-Ahead Ireland
Service 2:DART
Service 3:Luas
Service 4:Iarnród Éireann
Service 5:Bus Éireann
Service 6:Swords Express
Service 7:Ashbourne Connect
Service 8:Collins Coaches
Service 9:Matthews.ie
Service 10:City Direct
Service 11:Wexford Bus
Service 12:Nolan Coaches
Sales Location 1:Online
Sales Location 2:Telephone
Sales Location 3:Newsagents
Sales Location 4:Railway stations
Currency:Euro
Stored Value:Pay as you go
Manager:National Transport Authority
Homepage:www.leapcard.ie

The TFI Leap Card is a contactless smart card for automated fare collection overseen by Transport for Ireland (TFI). It was introduced in the Greater Dublin area in 2011 for Luas, DART, Iarnród Éireann and Dublin Bus,[1] but acceptance has significantly expanded, and it is now accepted in cities nationwide and on some longer distance commuter routes. Initially, Leap Cards offered only a pre-paid electronic wallet system for single-trip fares; since May 2014, it has also been possible to load it with weekly, monthly and annual subscriptions. In September 2017, there were over 2.5 million Leap Card users according to the National Transport Authority. The Leap Card is the result of many years' work by the Railway Procurement Agency and the National Transport Authority as part of the rollout of an integrated ticketing scheme for public transport in Dublin city. Fares are generally discounted compared to cash prices, and integrated ticketing is offered in the Dublin area via a flat fare system across all modes of transport. The minimum top-up for the card is currently €5, and it can be topped up via iPhone/Android App, at LUAS or DART ticketing machines, and in convenience stores offering Payzone services.

History

The Railway Procurement Agency, now part of Transport Infrastructure Ireland, was responsible for the development of light railway and metro infrastructure and developing an integrated smart card system. First plans were made at the end of the last century and initially it was planned to introduce an integrated card when the Luas system would start to operate in 2004 or 2005. The development of the new system had many delays and setbacks, including the withdrawal of all three bidders in a 2005 tender; and the costs for the new system were far higher than budgeted.[2] This led to the development of the Leap card platform from scratch; with the first cards becoming available to the general public in December 2011.

Prior to this, both Luas and Iarnród Éireann (in the Greater Dublin Area only) had rolled out their own, non-interoperable smartcard systems with both e-purse and long-term period pass options in 2005 and 2010 respectively.[3] Additionally, Dublin Bus started providing long-term period passes on smartcards from 2009 but did not offer an e-purse option. Smartcard tickets were generally slightly cheaper than cash fares on these systems, but without any consistency or any multi-operator offerings. The reader infrastructure installed at tram stops, rail stations and buses from this period was all physically compatible with the Leap system when introduced and did not need replacement.

Initially, only discounted cash fare equivalents were offered; but the ability to load period passes to the card was added in 2013 with all Taxsaver products converted from paper or the operators' prior smartcards by 2014.[4]

The fully integrated ticketing element of the project movedcloser in 2019. Greater Dublin Area fare capping was introduced for single operators in 2012[5] with a multi-operator cap introduced in 2013.[6] A further step towards the planned 90-minute all-mode fare was introduced in 2015, with the Leap90 discount of €1 on each journey within 90 minutes of a prior journey.[7]

As of late 2021, the Leap Card is fully integrated in the Dublin area, allowing 90 mins of travel across any combination of Dublin Bus, Luas and most Dart, commuter rail and Go-Ahead Ireland buses for a flat fare. This fare was originally €2.30 but it was decreased to €2 in May 2022 as part of measures to tackle the cost of living crises. In 2022, the fare was cut to €1 for students and those holding a Young Adult Leap card.[8]

The Leap platform has also been used for the rollout of the Public Services Cards, allowing the replacement of the paper (rural) or paper + cardboard photocard (Dublin) Free Travel Pass for older people and those with disabilities. This removes the need to get a paper concessionary ticket issued for many rail journeys, reduces fraud opportunities and allows for the cancellation of passes.

Use

Anonymous Leap cards can be purchased at Payzone outlets or from certain Luas or Irish Rail ticketing machines. A new card will cost €10 and that card will have an initial credit of €5. Value from an existing smart-card cannot be transferred onto a Leap Card, but it was possible to get a free Leap Card for holders of the 'old' Luas or Rail smart-cards until 30 September 2014.[9] Personalised cards for use with period tickets are provided free-of-charge but without any credit. Customers can only use the card for e-purse transactions when the card is in credit; although a fare can bring the card to a negative balance of up to -€5.

Cards can be topped-up via Payzone outlets, or any Luas or Irish Rail ticketing machines,[9] They can also be anonymously topped up, and recent ticket history viewed, using an app on a NFC-enabled compatible iPhone or Android smartphone.[10]

It is also possible to reload a card using the Leap Card website, but it must then be registered online.[11] When a Leap Card is registered, the cardholder can check their travel/purchase history online, but the card is no longer anonymous.

Transport operators

Acceptance has extended beyond the original three operators, and now covers

Capabilities

The capabilities of the card have been extended to reach almost all groups. The following are currently in operation:

Technical detail

See main article: MIFARE.

The Leap Card uses a chip inside the card that can be read from and written to without direct contact: a so-called proximity card or RFID card. The original Luas[13] and Iarnród Éireann[14] cards used the MIFARE classic card, which became notorious because of the ease with which they can be hacked into.[15] Because of the security concerns of the Mifare classic the company that designed the card, NXP Semiconductors, have developed RFID cards that use a better encryption method. The RPA has not disclosed which card is being used for the Leap Card[14] but scanning the card with a generic RFID reader shows it as a MIFARE DESFire EV1 (in detail: cardtype=ISO/IEC 14443-4 Smart Card, Mifare DESFire EV1 (MF3ICD41)).[16] The terminals used in Dublin Bus (both the bus-driver terminal as well as the right-hand card reader), are made by Mifare/NXP and the 'pole terminals' are also made by Mifare (as the original Luas smart card is a Mifare classic).[14]

While the Leap Card is a MiFare DESFire EV1, the standard (carton/paper) Dublin bus RFID tickets were using MiFare Ultralight (Type A (ISO/IEC 14443 Type A)) while the Rail Smart Card (Dublin short-hop zone) from Iarnród Éireann used the Mifare Classic 1k.[16]

The Leap Card system has cost €55 million to date. However, since its launch in December 2011, it has had a turnover of €263 million as of April 2015. Later on, the National Transport Authority sought a partner to operate the Leap Card system on the authority's behalf. The partner would have to pull together the myriad facets required to operate the ITS, handling the complexities associated with the core financial process management (FPM), Contact Centre and card management functions. The National Transport Authority ended choosing DXC Technology. The company currently outsources NTA's integrated ticketing back-office operations, IT management, retail network and web portal delivery.[17]

Notes and References

  1. News: Integrated ticketing card launched. 12 December 2011. 1 January 2012. Carr. Aoife. The Irish Times.
  2. Irish Independent on Integrated smart-card, 4 April 2006, visited 29 January 2012
  3. News: New smart card limited to Luas. Tim. O'Brien. The Irish Times.
  4. Web site: Oops - that page doesn't appear to exist. www.leapcard.ie. 19 August 2021. 19 August 2021. https://web.archive.org/web/20210819170218/https://www.leapcard.ie/en/FileNotFound.aspx?404%3Bhttps%3A%2F%2Fwww.leapcard.ie%3A443%2F_uploads%2FTaxSaver+Leap+Card+Information.pdf&AspxAutoDetectCookieSupport=1. dead.
  5. Web site: ntroducing Leap Card Luas Capping. LUAS.
  6. Web site: Determination order for the introduction of Leap card multi-operator (Dublin Bus, Iarnród Éireann and Luas) daily and weekly capping rates. November 2013. National Transport.
  7. Web site: Leap Card now offering €1 off for second journeys within 90 minutes – on Dublin Bus, Luas, DART/Commuter Rail. 2 February 2015. National Transport.
  8. Web site: Butler . Roisin . 2022-09-23 . Cheap public transport fares expanded to 16 and 17-year-olds . 2022-09-24 . DublinLive . en.
  9. Leapcard website Home page, visited 29 January 2012
  10. Web site: Leap Top-Up App. Leap Card.
  11. https://www.leapcard.ie/NavigationPages/LoginSelection.aspx Top-Up my leapcard
  12. News: UCD Students' Union suspends Leap Cards over data protection fears . 31 August 2018 . Breaking News . 31 August 2018.
  13. Eoin Bailey website: Mifare classic on Luas smart card, visited 29 January 2012
  14. Boards.ie Are the Leap Card and the IR Smartcard the same thing?, visited 30 January 2012
  15. [Chaos Computer Club]
  16. https://docs.google.com/document/pub?id=1b4kr7Z8N2jQ6xqSWUVBtDDsOVpSyj8o7fyL2vuLKYtQ Triple RFID card-scan
  17. Web site: NTA turns to DXC Technology to operate Integrated Ticketing System. 2020-09-22. DXC Technology UKI.