| Kura (CS) Ltd. | |
| Type: | Limited company |
| Industry: | Customer Management Solutions |
| Fate: | Active |
| Foundation: | 2015 |
| Founder: | Brian Bannatyne CEO |
| Location: | Glasgow, Scotland, UK |
| Locations: | 2 |
| Area Served: | UK |
| Key People: | Brian Bannatyne, Julie McIntosh, Janine Hunt, Kenny Rodgers, Owen Campbell |
| Products: | Syntelate |
| Owner: | Owner managed |
| Num Employees: | Over 800 |
Kura is a contact centre company based in Glasgow, Scotland.[1] [2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.[3]
Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.
Kura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.