Kingsley Healthcare Explained

Kingsley Healthcare
Num Employees:1,600

Kingsley Healthcare is a company based in Lowestoft which runs retirement homes and residential facilities in East Anglia and in north west England.

It employs more than 1,600 staff across 30 establishments with a turnover of £40 million in 2017. Daya Thayan is the chief executive.[1]

Performance

In 2018 its Kirkley Manor nursing home in Lowestoft received an overall good rating from the Care Quality Commission.[2] The Four Oaks Care Home in Partington, was rated ‘inadequate’ and put into special measures. It was reported that there were not enough staff to meet residents' needs.[3] It took over a home at Hadleigh, Suffolk which was closed in 2016 after being put in special measures, and it was rated as good.[4] Sharston House in Knutsford won the care home of the year title at the company's North West Care Awards.[5]

In November 2022 it announced that it would open up all 28 of its sites to support the national Warm Spaces initiative. Elderly people will be welcome and will be offered unlimited hot drinks alongside soup and a roll if they attend at lunchtime.[6]

Developments

It is building a 39-bedroom nursing home in Great Yarmouth on the site of former hotel,[7] and its fourth home for people with learning disabilities at Upton, Cambridgeshire.[8]

It holds an annual awards ceremony for its staff.[9]

Pets As Therapy provide a visiting service by a therapeutic poodle, Ginger Beer, at one of its homes, where most of the residents are suffering from dementia.[10]

Notes and References

  1. News: Lowestoft care group will spend £150m to chase aggressive growth plans . 14 October 2018 . East Anglian Daily Times . 29 August 2018.
  2. News: Care home staff celebrate ‘good’ CQC rating . 14 October 2018 . Lowestoft Journal . 1 October 2018.
  3. News: The failing care home for dementia sufferers where residents had to be changed by relatives as staff were 'too busy' . 14 October 2018 . Manchester Evening News . 3 April 2018.
  4. News: Hadleigh Nursing Home rebounds under new management with strong CQC report . 14 October 2018 . Suffolk Free Press . 20 July 2018.
  5. News: Sharston House won care home of the year at company awards . 14 October 2018 . Knutsford Guardian . 5 May 2018.
  6. News: Suffolk care homes to become warm spaces as winter approaches . 17 November 2022 . Ipswich Star . 13 November 2022.
  7. News: New 39-bedroom care home plan will start in summer . 14 October 2018 . Great Yarmouth Mercury . 23 February 2018.
  8. News: Dozens of new jobs set to be created at new care facility in Upton . 14 October 2018 . Hunts Post . 1 February 2018.
  9. News: Glitzy night out honours Kingsley Healthcare staff as ‘backbone of operation’ . 14 October 2018 . Ipswich Star . 18 September 2017.
  10. News: Poodle forges bond with care home residents . 14 October 2018 . Eastern Daily Press . 31 January 2018.