Judith E. Glaser Explained

Judith E. Glaser
Birth Date:1946 6, mf=y
Nationality:American
Occupation:Founder and CEO, Benchmark Communications, Inc.
Years Active:1981- 2018
Spouse:Richard D. Glaser

Judith E. Glaser (June 23, 1946 – November 18, 2018) was an American author, academic, business executive, and organizational anthropologist. She was the founder and chief executive officer of Benchmark Communications, Inc., an executive coaching and management consulting company based in New York City and Boston.[1] [2] Glaser was also the co-founder and chairman of the Creating WE Institute.[3] [4] During her career, she worked with clients including Clairol, Citibank, Pfizer, Burberry, American Airlines, and Verizon.[5]

Glaser authored seven books, including best-sellers Creating WE: Change I-Thinking to We-Thinking & Build a Healthy Thriving Organization, The DNA of Leadership, and Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.[6] [7] She has also had appearances on networks such as CBS[8] and NBC[9] for her commentary on leadership in the workplace.[10]

Early life and education

Glaser became interested in human behavior at a young age, reading medical books by 11 years old and entering college at 16.[11] She earned her bachelor's degree from Temple University and later attended Drexel University, where she was awarded a research fellowship and M.S. in Human Behavior & Development.[12] Glaser also earned a master's degree from Harvard’s Bales School of Social Relations and a second master's in Corporate and Political Communications from Fairfield University.[13] Additionally, Glaser is certified in 20 assessments used for individuals, teams and organizations and she has created four assessments including the C-IQ Assessment; TRUST Assessment, Creating WE DNA Assessment, and WHO AM I? Assessment.[14] In 2006, she was a recipient of the Gallery of Success Award from Temple University.[15]

Career

In 1980, Glaser founded Benchmark Communications, Inc., a workplace transformational consultancy firm that advises businesses on team building and leadership.[16] [17] Initially, the company operated as Judy Glaser & Associates. Glaser's firm was hired by Random House to write the Random House Handbook of Business Terms, a dictionary of over 3,500 industry terms. While writing the business term handbook, Glaser thought the word "benchmarking" stood out and renamed her company Benchmark Communications in 1984.[18] Serving as chief executive officer,[19] Glaser headed Benchmark and worked as an Organizational Anthropologist,[20] consultant, and executive coach for CEO’s and their teams.[21] Her clients have included companies such as Clairol, Champion International Paper, Praxair, Exide,[22] Donna Karan, Pepsi, Citibank, IBM, AT&T and Pfizer.[7] [23] [24] [25]

In 2016 in partnership with Benjamin Croft and WBECS, Glaser launched Conversational Intelligence for Coaches, a 7 module enhanced digital program with full certification. The immersion program was attended by 32,000 professionals over the course of 3 years with a select group of 830 professional coaches going on to complete the prestigious C-IQ Certification. Additionally, Glaser was a founding member of the Harvard Coaching Institute, a partnership of executive coaches and organizational consultants.[26] She has engaged in decades of research as a social scientist,[27] and focuses her work in the corporate industry as an organizational anthropologist. Glaser served as an adjunct professor at Wharton University, and a visiting guest speaker schools including Harvard, Kellogg, Loyola, and the University of Chicago.[28]

Glaser was also co-founder and chairman of the Creating WE Institute,[3] [29] a global research organization focused on the neuroscience of “WE” and organizational leadership. She was also a board member of the We Are Family Foundation as well as Expeditionary Learning. In 2011, she was awarded the Distinguished Alumni Award by Drexel University.[30] [31]

Throughout her career, Glaser studied and researched in various academic fields including human behavior and development, psychology, anthropology, linguistics, neuroscience and transformational social sciences.[21] She authored seven books and was the senior editor of the Random House Handbook of Business Terms.[32]

Glaser passed away after a three-year battle with metastatic pancreatic cancer on November 18, 2018.[33]

Bibliography

Further reading

External links

Notes and References

  1. News: Showing Your Worth Without Showing Off. Cheryl Dahle. 19 September 2004. The New York Times. New York, New York.
  2. The Emotional Quotient. February 3, 1999. Pogoda. Dianne M.. Women's Wear Daily.
  3. News: Creating WE Institute; '42 Rules for Creating WE' Becomes Amazon Bestseller By Offering New Approaches to Difficult Conversations. October 7, 2009. Biotech Week.
  4. Glaser, Judith E.: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Lucy Heckman. November 15, 2013. Library Journal.
  5. Web site: How to Deal with a Boss with Zero Emotional Intelligence. Drake Baer. January 7, 2014. FastCompany. March 6, 2015.
  6. Web site: Meet 2014 Who's Who in Ecommerce, Judith E. Glaser – Benchmark Communications, Inc.. Heidi Richards. November 4, 2014. WE Magazine. March 6, 2015.
  7. Resonant Leadership/The DNA Of Leadership/The Leadership Integrity Challenge: How To Assess And Facilitate Emotional Maturity. Jeffrey Marshall. 2006. Financial Executive.
  8. Web site: When does the need to be right become an addiction?. March 16, 2013. CBS News. March 6, 2015.
  9. Web site: Is Your Boss a Bully, or just a Tough Cookie?. https://web.archive.org/web/20130321023557/http://www.nbcnews.com/id/40477774/ns/business-careers/t/your-boss-bully-or-just-tough-cookie/#.VPXKH_nF9XY. dead. March 21, 2013. Eve Tahmincioglu. December 6, 2010. NBC News. March 6, 2015.
  10. News: The High Cost of Avoiding Conflict at Work. Joann S. Lublin. 14 February 2014. Wall Street Journal. March 6, 2015.
  11. Web site: Conversational Intelligence: The DNA of Successful Leadership. Rodeena Stephens. October 27, 2014. New York Women in Communications. March 6, 2015.
  12. Web site: Author Judith Glaser uses Neuroscience to Elevate Your Conversations. April 10, 2014. Financial Women's Association. March 6, 2015.
  13. Web site: Culture, Leadership, and Brand. October 8, 2007. Total Picture Radio. March 6, 2015.
  14. Turn 'Me' into the Propellent of Innovation of 'WE'. Bo Xin. Tsinghua University. 16–17.
  15. Web site: Gallery of Success Award Recipients: College of Liberal Arts. Temple University. 9 April 2015.
  16. News: Bridging the Worlds of Commerce and the Arts. Louise Kramer. January 7, 2007. The New York Times. March 6, 2015.
  17. News: US firms draw a line on after-hours e-mail. Fabienne Faur. November 23, 2012. Taipei Times. March 6, 2015.
  18. News: Redding Firm sets new standards. Maxey. Alicia. October 25, 1992. The News-Times. Danbury, Connecticut.
  19. News: Queens summit puts innovation in the spotlight. Fred Tannenbaum. May 14, 2007. Charlotte Business Journal. March 6, 2015.
  20. News: When the Boss Does a Job on You. Patrica Kitchen. July 5, 2006. Newsday.
  21. Connections and Reflections: A Follow-up to the 2009 NeuroLeadership Summit. Debra Pearce-McCall. Spring 2010. The GAINS Quarterly.
  22. News: In Choosing the Right Management Model, Firms Seesaw Between Product and Place. Lublin. Joann S.. June 27, 2001 . Wall Street Journal. September 11, 2015.
  23. News: Cracking the 'Genetic Code' of Leadership. Kathryn Moschella. June 30, 2006. Norwalk Citizen Newspaper.
  24. News: In Choosing the Right Management Model, Firms Seesaw Between Product and Place. Joann S. Lublin. June 27, 2001. Wall Street Journal. March 6, 2015.
  25. Consultant sees the path to profits is through the heart. Burns. Nancy. Women In Business.
  26. Web site: Harmony in the C-Suite. David McCann. January 8, 2010. CFO Magazine. March 6, 2015.
  27. Web site: Creativity Networks in the Brain: Judith E. Glaser interviews Rex Jung. Julie Anixter. December 7, 2014. Innovation Excellence. March 6, 2015.
  28. Web site: Alycia Kaback to Honor Judith Glaser at NYC Women's Empowerment Summit. Melissa Jester. April 15, 2011. IT Factor. March 6, 2015.
  29. Web site: Leadership in the face of adversity. November 27, 2013. Caldwell Partners. March 6, 2015.
  30. Web site: CoMAD hosts Burberry CEO. Anne Most. May 4, 2012. The Triangle. March 6, 2015.
  31. Web site: Burberry CEO Angela Ahrendts to Visit Drexel. Alex McKechnie. April 26, 2012. Drexel Now. March 6, 2015.
  32. Book: Random House Handbook of Business Terms. 1984. Random House.
  33. Web site: The Neuroscience of Conversations. Nicklas Balboa . Richard D. Glaser . May 16, 2019. Psychology Today. September 24, 2020.

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