| Internode Pty Ltd | |
| Type: | Subsidiary |
| Foundation: | 1991 |
| Founder: | Simon Hackett Robyn Taylor |
| Location City: | Adelaide |
| Location Country: | Australia |
| Industry: | Telecommunications |
| Parent: | TPG Telecom |
Internode Pty Ltd is an Australian Internet service provider (ISP) that provides NBN broadband services, business-class broadband access, web hosting, co-location, Voice over IP, and a variety of related services. Internode became part of TPG Telecom in July 2020.
The company was founded in 1991 by Robyn Taylor and Managing Director Simon Hackett,[1] Internode is based in Adelaide, South Australia.
Internode was the first ISP to offer ADSL2/2+ services in Australia, by installing their own DSLAMs in Telstra exchanges. This allowed them to offer access speeds of up to 24 Mbit/s, significantly higher than the fastest speed then offered by Telstra at the time (1.5 Mbit/s).[2] (See also Broadband Internet Access, Australia) Internode also provided a Naked ADSL2+ service, operating on both Agile and Optus hardware. Internode was a part of the Terria consortium which bid to build the National Broadband Network.
On 22 December 2011, Western Australian based internet service provider iiNet announced the acquisition of Internode in a deal worth $105 million.[3]
In May 2012,[4] it was announced that Simon Hackett's role would change from being the managing director of Internode to become a non-executive board member for iiNet. At the same time several members of Internode's management team were transferred to management positions within iiNet.
In November 2013, it was announced that Simon Hackett would be leaving Internode and the iiNet Group to join the board of the NBN Co which has been tasked by the Australian Government to provide the next generation of broadband to Australia.[5]
In September 2015, iiNet was acquired by TPG Telecom in a $1.65 billion deal.[6]
In December 2023, Internode announced that it would cease accepting new customers to the Internode brand, and that all existing residential Internode customers will be migrated to the iiNet brand.[7]
Internode has supported many local events, such as the Adelaide Film Festival, WOMADelaide, the Adelaide Fringe (for at least 10 years until 2014[10]) and the Global Green hosting Challenge.
It also provides services for video game company Valve.[11]
Internode operates a nationally available VoIP based service called NodePhone which leverages the international Agile backbone network and widespread deployment of Cisco VoIP gateways on that backbone to offer low cost, distance independent telephony services. This telephony service runs over a national private IP network, not over the "best-effort" Internet like many VoIP competitors. As such, it is positioned as a carrier grade, packet based voice service, and is not susceptible to quality problems created by external Internet path failures or congestion. While the original NodePhone did not allow incoming PSTN calls, NodePhone2, released on 23 April 2007, is a full two-way VoIP service.[12]
Internode provides a contiguous wireless hotspot network, formerly known as CityLAN, in Adelaide, South Australia.[13] The network is an initiative brought about to provide Internet access throughout Adelaide, and eventually nationally.[14] This high-speed Wi-Fi network is open to the public with coverage at hotspots throughout the Adelaide CBD.
The CityLAN network is an existing wireless network in the Adelaide city provided by Internode. It provides wireless access to guests and existing Internode customers and has strong access around North Terrace, Rundle Street, Rundle Mall, Grenfell Street, Hutt Street, and areas of North Adelaide. Access through the Internode Wireless Hotspot network is also provided throughout both the Adelaide Airport and Darwin International Airport terminals. Guests may only use a limited number of services, while Internode customers that log into the service get all ports opened, allowing, for instance, the use of email clients like Thunderbird or Outlook.