| Inktel Contact Center Solutions | |
| Type: | Private |
| Foundation: | 1997 |
| Location: | Miami, Florida, United States |
| Area Served: | Worldwide |
Inktel is a global outsourcer of business services and direct marketing services including fulfillment (as well as inventory management and order processing) and call center services. The company also offers services such as direct mail/Lettershop, e-commerce, data management, social media and graphic design. Inktel's clients are federal/state/local government agencies, non-profit organizations, and various Fortune 500 companies including Conagra Brands.
Inktel was founded in Miami in 1997 by Ricky, Dan, and Ed Arriola, the sons of Joe Arriola who began the printing company Avanti Press.[1] In 2001, Inktel was spun off from Avanti[2] when the printing company was sold.[1] As of 2003, Ricky Arriola is the CEO of the company, his brother Eddy is executive vice president, and their brother Dan is the director of business development.[2]
In 2003, the firm had more than $40 million in annual revenues. In 2009, Inktel was named the "Best Company to Work For" in the state of Florida. The company received a Silver Award at the 2018 Stevie Awards in the "Employer of the Year – Business Services" category.