ICICI Bank explained

ICICI Bank
Former Name:Industrial Credit and Investment Corporation of India (as a Government Organization)
Hq Location City:Mumbai, Maharashtra, India (corporate headquarters)----Vadodara, Gujarat, India (registered office)
Num Locations:6,523 [1]
Num Locations Year:March 2024
Area Served:Worldwide
Industry:Financial services
Revenue: [2]
Revenue Year:2024
Income Year:2024
Net Income Year:2024
Assets: [3]
Assets Year:2024
Equity Year:2024
Num Employees:1,35,900 (2024)[4]
Subsid:ICICI Prudential Life Insurance[5]
ICICI Prudential Mutual Fund
ICICI Lombard[6]
ICICI Securities[7]
ICICI Direct[8]
ICICI Home Finance Company
Ratio:Tier 1 16.97% (2022)[9]
Rating:

ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Mumbai with a registered office in Vadodara. It offers a wide range of banking and financial services for corporate and retail customers through various delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management.

ICICI Bank has a network of 6,523 branches and 17,190 ATMs across India, and has a presence in 17 countries.[11] The bank has subsidiaries in the United Kingdom and Canada; branches in United States, Singapore, Bahrain, Hong Kong, Qatar, Oman, Dubai International Finance Centre, China[12] and South Africa;[13] as well as representative offices in United Arab Emirates, Bangladesh, Malaysia and Indonesia. The company's UK subsidiary has also established branches in Belgium and Germany.[14] The Reserve Bank of India (RBI) has identified the State Bank of India, HDFC Bank, and ICICI Bank as Domestic Systemically Important Banks (D-SIBs), which are often referred to as banks that are “too big to fail”.[15]

History

The Industrial Credit and Investment Corporation of India (ICICI) was a government institution established on 5 January 1955 and Sir Arcot Ramasamy Mudaliar was elected as the first Chairman of ICICI Ltd. It was structured as a joint-venture of the World Bank, India's public-sector banks and public-sector insurance companies to provide project financing to Indian industry.[17] [18] ICICI Bank was established by ICICI, as a wholly owned subsidiary in 1994 in Vadodara. The bank was founded as the Industrial Credit and Investment Corporation of India Bank, before it changed its name to ICICI Bank. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank.[19] The merger of parent ICICI Ltd. into its subsidiary ICICI Bank led to privatization.

In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group, offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. ICICI Bank launched Internet Banking operations in 1998.[20]

ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in 1998, followed by an equity offering in the form of American depositary receipts on the NYSE in 2000.[21] ICICI Bank acquired the Bank of Madura Limited in an all-stock deal in 2001 and sold additional stakes to institutional investors during 2001–02.[22] In 1999, ICICI become the first Indian company and the first bank or a financial institution from non-Japan Asia to be listed on the NYSE.[23]

ICICI, ICICI Bank, and ICICI subsidiaries ICICI Personal Financial Services Limited and ICICI Capital Services Limited merged in a reverse merger in 2002.[24] During the financial crisis of 2007–2008, customers rushed to ICICI ATMs and branches in some locations due to rumors of bank failure. The Reserve Bank of India issued a clarification on the financial strength of ICICI Bank to dispel the rumours.[25]

In 2015, ICICI unveiled an outward remittance platform called ‘Money2World’. The first of its kind, it enabled fully online outward remittance transactions for non-ICICI and ICICI customers alike.[26] [27] In March 2020, the board of ICICI Bank Ltd. approved an investment of in Yes Bank, resulting in a 5% ownership interest in Yes.

Acquisitions

Role in Indian financial infrastructure

ICICI Bank has contributed to the setting up of a number of Indian institutions to establish financial infrastructure in the country over the years:

Products

ICICI Bank offers products and services such as savings and current accounts,[45] trade and forex services, fixed and recurring deposits, business loans, home loans, personal loans, auto loans, and gold loans, NRI Banking services, remittances, card services, lockers, agri and rural services.[46] The digital platforms that ICICI Bank offers include iMobile Pay, InstaBiz, Digital Rupee App,[47] Retail Internet Banking, Corporate Internet Banking,[46] Money2India, Money2World,[48] and digital wallet named Pockets by ICICI Bank.[49]

In March 2020, ICICI Bank launched 'ICICI STACK,' a digital banking suite for individuals, merchants, and corporates, providing online services such as payments, digital accounts, instant loans, insurance, investments, and more.[50]

In December 2020, ICICI Bank introduced 'iMobile Pay', an interoperable app offering payment and banking services to customers across various banking institutions.[51] The app was originally launched as iMobile in 2008.[52] iMobile Pay provides over 350 services.[53] iMobile Pay registered over 10 million sign-ups from non-ICICI Bank account holders by the end of September in 2023.[54] [55]

In July 2019, ICICI Bank introduced the InstaBIZ app to offer enhanced banking and value-added services to micro, small, and medium (MSME) customers, and customers of any bank.[56] InstaBIZ offers interoperability, enabling merchants to instantly collect payments using UPI IDs and QR codes.[57] The app currently has approximately 1.5 million active users, with a year-on-year throughput growth of over 70%.[58] As of September 2022, the platform had accumulated around 195,000 registrations from non-ICICI Bank account holders.[59]

Subsidiaries

ICICI Prudential Life Insurance

See main article: ICICI Prudential Life Insurance.

ICICI Lombard

See main article: ICICI Lombard.

ICICI Prudential Mutual Fund

See main article: ICICI Prudential Mutual Fund.

ICICI Bank Canada

ICICI Bank Canada
Type:Subsidiary
Hq Location City:Toronto, Ontario, Canada
Industry:Financial services
Founded:2003
Key People:Vikash Sharma (President and Chief Executive Officer)
Parent:ICICI Bank Limited
Website:www.icicibank.ca

ICICI Bank Canada is a wholly owned subsidiary of ICICI Bank, whose corporate office is located in Toronto. Established in December 2003,[60] ICICI Bank Canada is a full-service direct bank with assets of about $6.5 billion as of 31 December 2019. It is governed by Canada's Bank Act and operates under the supervision of the Office of the Superintendent of Financial Institutions.[61] The bank has seven branches in Canada.

In 2003, ICICI Bank Canada was established as a Schedule II (foreign-owned or -controlled) bank. It was incorporated in November and opened its head office and downtown Toronto branch in December. In 2004 it launched an online banking platform. In 2005, it launched its financial advisor services channel. In 2008, the bank relocated its corporate office to the Don Valley Business Park in Toronto. In 2010, it launched a mortgage broker service. In 2014, the bank launched a mobile banking app.

ICICI Bank Canada is a member of several esteemed trade association; as well as the Canadian Bankers Association (CBA);[62] a registered member with the Canada Deposit Insurance Corporation (CDIC),[63] a federal agency insuring deposits at all of Canada's chartered banks; Interac Association;[64] Cirrus Network; and The Exchange Network.[65]

ICICI Bank UK PLC

ICICI Bank UK PLC
Type:Subsidiary
Industry:Financial services
Founded:2003
Parent:ICICI Bank Limited
Website:www.icicibank.co.uk

ICICI Bank UK PLC was incorporated in England and Wales on 11 February 2003, as a private company with the name ICICI Bank UK Ltd. It then became a public limited company on 30 October 2006.[66] Presently the Bank has seven branches[67] in the UK: one each in Birmingham, East Ham, Harrow, London, Manchester, Southall and Wembley.

The bank currently has seven branches in the UK. ICICI Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. It is covered by the Financial Services Compensation Scheme (FSCS). The bank has a long-term foreign currency credit rating of Baa1 from Moody's. On 31 March 2019, it had a capital adequacy ratio of 16.8%.[66]

ICICI Bank UK PLC offers products and services such as a current account, savings account, remittance to India, safe deposit box, NRI Services, business banking, foreign exchange services, commercial real estate and corporate banking.[68] In 2019, ICICI Bank UK PLC launched an instant account opening facility through its iMobile app.[69] [70]

ICICI Bank Regional Subsidiaries

ICICI Bank has operations in Bahrain, Germany, Europe, Hong Kong, and China in addition to the countries mentioned above.

Controversies

Inhumane debt recovery methods

A few years after its rise to prominence in the banking sector, ICICI Bank faced allegations on the recovery methods it used against loan payment defaulters. A number of cases were filed against the bank and its employees for using "brutal measures" to recover the money. Most of the allegations were that the bank was using goons to recover the credit card payments and that these "recovery agents" exhibited inappropriately and in some cases, inhuman behaviour. Incidents were reported wherein the defaulters were put to "public shame" by the recovery agents

The bank also faced allegations of inappropriate behaviour in recovering its loans. These allegations started initially when the "recovery agents" and bank employees started threatening the defaulters. In some cases, notes were written by the bank's employees asking the defaulters to "sell everything in the house, including family members", were found. Such charges faced by the bank rose to a peak when suicide cases were reported, wherein the suicide notes spoke of the bank's recovery methods as the cause of the suicide. This led to legal battles and the bank paying huge compensation.[71] [72]

Money laundering allegations

ICICI Bank was one of the leading Indian banks accused of blatant money laundering through violation of RBI guidelines in the famous CobraPost[73] sting operation which shook up Indian banking industry during April–May 2013.[74]

On 14 March 2013 the online magazine Cobrapost released video footage from Operation Red Spider showing high-ranking officials and some employees of ICICI Bank agreeing to convert black money into white, an act in violation of Prevention of Money Laundering Act, 2002. The Government of India and Reserve Bank of India ordered an inquiry following the exposé. On 15 March 2013, ICICI Bank suspended 18 employees, pending inquiry.[75] [76] [77] On 11 April 2013 the Deputy Governor of RBI, Harun Rashid Khan reportedly said that the central bank was initiating action against ICICI Bank in connection with allegations of money laundering.[78] [79]

Chanda Kochhar fraud case

On 4 October 2018, the then MD & CEO Chanda Kochhar stepped down from her position following allegations of corruption.[80] In January 2019, based on the report of an enquiry panel headed by Justice Srikrishna, the bank board officially terminated her from service. It also become one of the first in the country to ask for a claw back of bonuses and benefits.[81] In 2020 the Enforcement Directorate provisionally seized assets and shares belonging to Chanda Kochhar with an estimated value of more than, in relation to the ICICI bank loan case.[82]

See also

Further reading

Notes and References

  1. Web site: ICICI Bank Annual Report . 8 August 2024.
  2. Web site: ICICI Bank Consolidated Profit & Loss account, ICICI Bank Financial Statement & Accounts. 27 April 2024. www.icicibank.com.
  3. Web site: ICICI Bank Consolidated Balance Sheet, ICICI Bank Financial Statement & Accounts. 27 April 2024. www.icicibank.com.
  4. News: ICICI Bank Annual Report 2024. 8 August 2024.
  5. News: ICICI Bank sells 1.5% stake in ICICI Prudential Life Insurance for Rs 840 crore . Zee News . 22 June 2020 . en.
  6. News: ICICI Bank divests stake in ICICI Prudential for Rs 2,250 crore . The Statesman . 22 June 2020.
  7. Web site: ICICI Securities. www.icicisecurities.com.
  8. Web site: ICICIdirect - Online Share Trading in India at low brokerage. www.icicidirect.com.
  9. Web site: Basel – Pillar 3 Disclosures. icicibank.com. June 30, 2022 .
  10. https://www.icicibank.com/about-us/credit-rating Credit Rating
  11. Web site: ICICI Bank Annual Report. 8 August 2024.
  12. News: PM Modi inaugurates ICICI Bank's first Chinese branch in Shanghai . . May 16, 2015.
  13. News: ICICI Bank enter South Africa, opens branch in Johannesburg . Zee News .
  14. Web site: ICICI UK opens branch in Frankfurt . https://web.archive.org/web/20121022012353/http://www.sify.com/finance/icici-uk-opens-branch-in-frankfurt-news-fixed-income-jegnpydhffj.html . dead . 22 October 2012 . . 29 February 2008 . 30 July 2011.
  15. Web site: Reserve Bank of India - Press Releases .
  16. Web site: Reserve Bank of India - Publications . [15]
  17. Web site: NOS on ICICI. NOS org. 5 August 2011. https://web.archive.org/web/20120322123605/http://www.nos.org/srsec319/319-20.pdf. 22 March 2012. dead.
  18. Web site: about ICICI. lloydstsb. 5 August 2011. https://web.archive.org/web/20121223023101/http://www.lloydstsb.com/current_accounts/india_banking_service_faqs.asp. 23 December 2012. dead.
  19. News: ICICI Bank, ICICI ratify merger, swap ratio at 1:2 . The Times of India . 26 October 2001 .
  20. Web site: Spring 2007 . The CEO as CIO: An interview with K. V. Kamath of ICICI . live . https://web.archive.org/web/20110927094058/http://www.mckinsey.com/clientservice/bto/pointofview/pdf/MoIT11_ICICInterview_F.pdf . 27 September 2011 . 29 July 2011 . McKinsey & Company.
  21. Web site: ICICI Bank History . Times Internet.
  22. News: Bank of Madura, ICICI Bank merger – a synergy for better service . . December 28, 2000 . subscription.
  23. Web site: ICICI Bank _NYSE. Mondovisione.
  24. News: RBI Clears ICICI-ICICI Bank Merger With Conditions . Financial Express . Mumbai . 2002-04-27 . 2020-10-24.
  25. News: ICICI Financial Rumours . . October 1, 2008 .
  26. Web site: October 12, 2015 . ICICI Bank ICICI Bank launches 'Money2World', India's first fully online service for outward remittances . 2024-04-15 . www.icicibank.com . en-IN.
  27. Web site: ICICI Bank launches outward remittance service for non-account holders . 13 October 2015 .
  28. News: ICICI Bank History. Times Internet.
  29. News: Itc Classic To Merge Into Icici . 22 May 2015. 27 November 1997.
  30. News: Icici-Scici Merger Sets Trend For Consolidation. 2 March 2019. 26 December 1997.
  31. News: ICICI swallows Anagram Finance . 22 May 2015. 21 May 1998.
  32. News: Bank of Madura, ICICI Bank merger – a synergy for better service . . 22 May 2015.
  33. News: Icici Bank To Pick Grindlays Shimla, Darjeeling Branches . 22 May 2015. 29 June 2002.
  34. News: ICICI Bk acquires Investitsionno-Kreditny . 22 May 2015. 19 May 2005.
  35. News: ICICI Bank, Sangli Bank agree on merger . 22 May 2015. 10 December 2006.
  36. Web site: NSE – National Stock Exchange of India Ltd.. www.nseindia.com.
  37. Web site: A global analytical company providing Ratings, Research, and Risk and Policy Advisory services . CRISIL . 30 June 2011 . 30 July 2011 . https://web.archive.org/web/20110728075706/http://www.crisil.com/index.jsp . 28 July 2011 . dead .
  38. Web site: Commodity Market|Commodity Price|Futures|Trading|Bullion|Indian Commodity Exchange|Agri Commodity Price|Commodities . NCDEX . 30 July 2011.
  39. Web site: FINO . FINO . 30 July 2011.
  40. Web site: EDII. EDII.
  41. Web site: North Eastern Development Finance Corporation Ltd . Nedfi.com . 30 July 2011.
  42. Web site: home . 203.115.117.202 . 10 June 2010 . 30 July 2011 . https://web.archive.org/web/20120120095628/http://203.115.117.202/Arcil1/index.html . 20 January 2012 . dead .
  43. Web site: international_scenario . 203.115.117.202 . 2 December 2009 . 30 July 2011 . https://web.archive.org/web/20120120100117/http://203.115.117.202/Arcil1/knowledge_centre/ARC_business/historical_background.html . 20 January 2012 . dead .
  44. Web site: Welcome to CIBIL . Cibil.com . 30 July 2011.
  45. News: ICICI Bank launch overdraft facility for salary account customers. Here's how to use it . The Economic Times.
  46. Web site: Products . ICICI Bank . 12 September 2018.
  47. News: Dubey . Navneet . ICICI Bank users can now pay merchant QR code using digital rupee app . . November 2, 2023.
  48. News: Kishore Jaleel . Tania . Best routes to send money abroad . . March 16, 2009.
  49. News: Ojha . Sangeeta . Back Back ICICI Bank links UPI ID facility to its 'Pockets' digital wallet . . May 26, 2021.
  50. Web site: ICICI Bank launches 'ICICIStack', a comprehensive digital banking platform – ET CIO. ETCIO.com.
  51. News: ICICI Bank launches 'iMobile Pay': Country's first app that provides payments and banking services for all . . December 7, 2020.
  52. News: ICICI Bank Launches iMobile . . January 31, 2017.
  53. News: ICICI Bank iMobile Pay app: Now, pay credit card bills of any bank instantly . . September 6, 2021.
  54. News: iMobile Pay registered over 10 million sign-ups from non-ICICI Bank account holders by the end of September in 2023. . . October 21, 2023.
  55. News: Adhikari . Anand . ICICI Bank is transforming banking through tech infusion, but is that enough? . . February 5, 2023.
  56. News: Soni . Sandeep . ICICI Bank upgrades its InstaBIZ app with comprehensive banking, value-added services for MSMEs . . April 28, 2022.
  57. News: ICICI Bank makes 'InstaBIZ' interoperable . . February 9, 2022.
  58. News: Choudhary . Govind . Indian banks enter the QR Code battle. HDFC Bank, Axis Bank join ICICI bank in the race for merchant dominance: Report . . June 22, 2023.
  59. News: Back Back ICICI Bank Q2 results: 5 key highlights of the quarter . . October 22, 2022.
  60. Web site: All about ICICI Bank . ICICI Bank Canada . 16 October 2019.
  61. Web site: Who We Regulate – Foreign Banks . Office of the Superintendent of Financial Institutions Canada . 30 October 2012 . 16 October 2019.
  62. Web site: Member Banks . Canadian Bankers Association . 16 October 2019.
  63. Web site: List of Members . Canada Deposit Insurance Corporation . 16 October 2019.
  64. Web site: Network Participation . Interac Corporation . 16 October 2019.
  65. Web site: Participating Financial Institutions . THE EXCHANGE ATM Network . 16 October 2019.
  66. Web site: About ICICI Bank UK PLC. ICICI Bank UK PLC.
  67. Web site: ICICI Bank UK PLC Branches . ICICI Bank UK PLC.
  68. Web site: ICICI Bank UK PLC Products & Services . ICICI Bank UK PLC.
  69. Web site: ICICI Bank UK PLC Launches Instant Account Opening On iMobile App – Financial Express ►. Financial Express. 2 October 2019 .
  70. Web site: ICICI Bank UK PLC Launches Instant Account Opening On iMobile App – Business World ►. Business World.
  71. News: PTI. RBI warns ICICI Bank on recovery agents. https://web.archive.org/web/20130714194151/http://articles.timesofindia.indiatimes.com/2007-11-21/india-business/27978291_1_recovery-agents-icici-bank-private-banks. dead. 14 July 2013. 16 March 2013. The Times of India. 21 November 2007.
  72. News: Sarang. Bindisha. How to deal with rising abuse of bank recovery agents. 16 March 2013. first post. 7 January 2013.
  73. Web site: RBI Probes Cobrapost Report, Reveals Violations By Banks. www.moneycontrol.com. 13 May 2013 .
  74. News: Cobra Post Exposure of Indian Banks . https://web.archive.org/web/20130607041632/http://articles.timesofindia.indiatimes.com/2013-05-10/india/39168568_1_cobrapost-axis-bank-icici-bank. dead. 2013-06-07. The Times of India.
  75. News: Money laundering case: ICICI bank suspends 18 employees. 16 March 2013. zee news. 15 March 2013.
  76. Web site: Probes Begin as Top Indian Banks Are Embroiled in Sting Operation. Wharton School of the University of Pennsylvania. 16 March 2013.
  77. News: Ronamai. Raymond. India's Private Banks Under Scanner: Is RBI to be Blamed for Money Laundering?. 16 March 2013. International Business Times. 15 March 2013.
  78. News: PTI. Cobrapost expose: IRDA report likely next week. 18 April 2013. The Hindu. 12 April 2013. Chennai, India.
  79. News: pti. Cobrapost expose: RBI initiating action against banks over money laundering allegations. 18 April 2013. DNA. 11 April 2013.
  80. News: Chanda Kochhar quits ICICI Bank; Sandeep Bakhshi appointed new CEO – Times of India ►. The Times of India. 4 October 2018 . 9 September 2019.
  81. Web site: Justice Srikrishna Report. 2 February 2019. 25 November 2020. https://web.archive.org/web/20201125030542/https://www.icicibank.com/managed-assets/docs/about-us/2019/icici-bank-statement-on-findings-in-enquiry-report.pdf. dead.
  82. Web site: ED attaches assets worth Rs 78 crore, shares belonging to Chanda Kochhar. 10 January 2020. Business Today India. 28 April 2020.