| Hua Ho Department Store | |
| Type: | Private |
| Traded As: | Hua Ho |
| Founded: | 1947 Kampong Manggis |
| Founder: | Lau Gim Kok |
| Hq Location City: | Bandar Seri Begawan |
| Hq Location Country: | Brunei |
| Num Locations: | 12 |
| Area Served: | Brunei |
| Industry: | Retail |
| Profit: | --> |
| Profit Year: | --> |
| Owner: | Lau Gim Kok Family |
| Divisions: | BONUS[1] |
| Slogans: | --> |
Hua Ho Department Store is a retail department store chain in Brunei.[2] It was founded by Lau Gim Kok in 1947;[3] since then, the business has expanded rapidly in the country, followed by few agricultural farms to supply produce and poultry to the supermarket branches countrywide.
Hua Ho currently boasts a presence in thirteen vibrant locations: Minimart, Sengkurong, Gadong 2, Yayasan, Kiulap, Delima, Manggis, Tanjong Bunut, Tutong, Mulaut, Bebatik Kilanas, Onecity Sungai Hanching and Kpg Salar, offering a diverse and accessible shopping experience.[3]
Due to increasing demand, Hua Ho has started to manufacture their own inhouse brand, BONUS, which sells electrical and daily used goods such as tissues and detergents.[1]
Hua Ho have also introduced two loyalty cards: the H2 card and the SYMB card. These two loyalty cards operate by different rewarding systems.[1]
The use of H2 card is applicable in 9 Hua Ho outlets, namely:
In the year 2008, Hua Ho Department Store launched the SYMB Bonus Card for its outlets,
During May 2015, reports spread throughout Brunei that Hua Ho were selling fake eggs imported from China. However, the Bruneian Department of Agriculture and Agrifoods quickly denied this allegation; simply saying, 'Hua Ho Department Store does not import chicken eggs from any external sources as the production at the Hua Ho farm is sufficient as sale stocks at their department stores.' [4]
After 21 years of service at the SYMB branch, Hua Ho announced that the Yayasan branch will close its doors on 16 January 2018.