Heart (mobile design) explained

Heart is a framework developed by Google to help the products and development teams to make decisions that serve business and user-centered. Heart[1] is a framework for mobile design and metrics. It is an acronym that stands for happiness, engagement, adoption, retention and task success. Included by Gartner as a design approach that accommodates mobile interface issues such as partial user attention and interruption.[2]

Notes and References

  1. Book: Rodden. Kerry. Hutchinson. Hilary. Fi. Xi. Measuring the user experience on a large scale: User-centered metrics for web applications . Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 2010. CHI '10. 2395–2398. 10.1145/1753326.1753687. 978-1-60558-929-9 . 7003533. http://dl.acm.org/citation.cfm?id=1753687. 978-1-60558-929-9.
  2. Web site: Top 10 Mobile Technologies and Capabilities for 2015 and 2016.

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