Google Hangouts Explained

Google Hangouts
Logo Caption:Logo for Google Hangouts
Logo Alt:Google Hangouts logo
Collapsible:yes
Screenshot Alt:Screenshot showing Google Hangouts
Developer:Google
Ver Layout:stacked
Discontinued:yes
Engines:-->
Platform:Android, iOS, Web, Wear OS
Replaced By:Google Chat
Google Meet
Language Count:36
Language Footnote:[1]
Genre:Communication software
License:Freeware
Website: (defunct; redirects to)

Google Hangouts was a cross-platform instant messaging (IM) service developed by Google. It originally was a feature of Google+, becoming a standalone product in 2013, when Google also began integrating features from Google+ Messenger and Google Talk into Hangouts. Google then began integrating features of Google Voice, its Internet telephony product, into Hangouts, stating that Hangouts was designed to be "the future" of Voice.

In 2017, Google began developing two separate enterprise communication products: Google Meet and Google Chat,[2] as a part of its Google Workspace office suite. Google began transitioning Workspace users from Hangouts to Meet and Chat in June 2020.[3] [4] [5] Subsequently, Gmail users transitioned from Hangouts to Meet and Chat during 2021[6] and the Hangouts service discontinued on November 2021

History

Prior to the launch of Hangouts, Google had maintained several similar, but technologically separate messaging services and platforms across its suite of products. These have included the enterprise-oriented Google Talk (based on XMPP), Google+ Messenger, and the Hangouts feature of Google+, which provided chat, voice, and videoconferencing features. However, its increasingly fragmented and non-unified suite of messaging offerings was also facing growing competition from services such as Facebook Messenger, iMessage, and WhatsApp. A decision was made to scrap the existing Google Talk system and code a new messaging product through a collaboration with multiple development teams.[7]

Following reports that the new service would be known as "Babel", the service officially launched as Hangouts during the Google I/O conference on May 15, 2013.[7] [8]

On February 16, 2015, Google announced it would be discontinuing Google Talk and instructed users to migrate to the Hangouts app on the Chrome browser instead.[9]

In January 2016, Google discouraged using Hangouts for SMS, recommending to instead use Google's "Messenger" SMS app[10] (later renamed to "Messages").

In May 2016, at Google I/O 2016, Google announced two new apps: Google Allo, a messaging app with AI capabilities (AI-powered bots[11] and selfie features[12]) and Google Duo, a video calling app. Google's Pixel and Pixel XL smartphones released later that year were the first Google devices shipped with Duo and Allo preinstalled instead of Hangouts.[13] Google has since confirmed that the new apps will not replace Hangouts; Hangouts will remain a separate product.[14] [15] In December 2018 Google announced Allo would be discontinued in March 2019 with some of its features migrated into Google Messages.[16]

On August 15, 2016, Google announced that Hangouts on Air would be discontinued on September 12, 2016, and would be folded into YouTube Live, but later on September 11, 2016, Google said the Hangouts on Air shutdown date would be moved up from "September 12, 2016" to "August 1, 2019", to free all some livestreams on YouTube. Users will have to switch to other livestream programs.

On January 6, 2017, Google announced that the Google Hangouts API would shut down on April 25, 2017.[17]

On March 9, 2017, Google announced that Hangouts would be targeted at business users with the Hangouts brand divided into two products: Hangouts Meet (now Google Meet) and Hangouts Chat (now Google Chat). Meet would focus on video conferences and Chat would be focused on instant messaging with additional features such as bot assistant and threaded messaging.[18] The features would be targeted at business customers while consumer versions would use a freemium model.[19] Google stated in December 2018 that "classic" Hangouts would be disabled by October 2019.[20]

In November 2018, the desktop Chrome app version of Hangouts started displaying these banner messages at the top of its window: "The Hangouts Chrome app will be replaced by the Hangouts Chrome extension soon." This has generated many negative user reviews on the Chrome Web Store pages for both the Hangouts extension and the app.

In August 2019, Google announced that the G Suite version of Hangouts would be replaced by "Meet" and "Chat," and push the shut down to June 2020.[21] [22]

In April 2020, in response to COVID-19, Google Meet became free for all users. Also in April 2020, Google announced Hangouts will remain a consumer-level product for people using standard Google accounts.[23] [24] [25]

In October 2020, Google announced that Chat would also be made free to everyone and replace "classic" Hangouts by 2021.

In April 2021, Google Chat indeed became free as an "Early Access" service, for users who choose to use it instead of Hangouts.[26]

On June 27, 2022, Google officially announced they would be shutting down Google Hangouts on November 1, 2022 and migrating all users to Google Chat.[27]

Features

Hangouts allowed conversations between two or more users. The service could be accessed online through the Gmail or Google+ websites, or through mobile apps available for Android and iOS (which were distributed as a successor to their existing Google Talk apps). However, because it used a proprietary protocol[7] instead of the XMPP open standard protocol used by Google Talk, most third-party applications which had access to Google Talk did not have access to Google+ Hangouts.

Chat histories were saved online which allowed them to be synced between devices. A "watermark" of a user's avatar was used as a marker to indicate how far they have read into the conversation. Photos could be shared during conversations, which were automatically uploaded into a private Google+ album. Users could also use color emoji symbols in their messages.[28] [29]

As with the previous Google+ Hangouts, users could also perform a group video chat with up to 10 users at a time.[30] In 2016 Google upgraded Hangouts to 25 concurrent users in HD video for Work/Education. The new Google Hangouts app on iOS integrated a Google Voice number to some extent, but on Android the SMS supported in Hangouts didn't fully integrate with Google Voice for calls or texts. Integration was first expected by 2014 but was deprecated in January 2016. The reason for the delay appears tied to Google switching away from the XMPP protocol it used, as mentioned above.[31]

For Google Chrome, users did not need to install a plugin. However, for Internet Explorer 11, the user had to install the "Google Talk Plugin" to be able to use the video features.

In Android 4.4, Hangouts was integrated with text messages sending and receiving functions, which is the default SMS app on the Nexus 5. For other Android phones, users could choose to open the SMS function when they download the new version of Hangouts via Google Play. SMS conversations were shown in a drawer on the left side. The update also added GIF support and a new location-sharing button, which allowed the user to send their GPS location to their contacts.[32]

Hangouts included the ability to make free voice calls to other Hangouts users,[33] and charged users (via pre-registered credit) to call landline and mobile phones internationally except for calls to the United States and Canada which were free of charge.[34] Currently, Android users had to have both the Google Hangouts and Hangouts Dialer[35] apps installed if they wish to call landline or mobile telephone numbers via the public switched telephone network. Users will have to use YouTube Live for live-streaming events.[36]

Reception

In May 2013, Google Hangouts faced criticism from the Electronic Frontier Foundation as they felt that Google was "moving in the wrong direction" by shrinking its support for the open standard protocol XMPP.[37] The new protocol made it much more difficult for multi-chat clients like Pidgin and Adium to support Google Hangouts, requiring reverse engineering the protocol. Additionally, the tight integration of Google Hangouts and Google+ could have led to the unwilling sharing of personal information with others.[38]

In November 2014, Make Use Of hailed Google Hangouts as the "best messaging app on Android by far".[39]

In December 2015, Google Hangouts was given a score of 2 out of 7 on the Electronic Frontier Foundation's Secure Messaging Scorecard, receiving points for having communications encrypted in transit and for having completed a recent independent security audit, but missing points for communications being encrypted with keys that the provider has access to, users not being able to verify contacts' identities, past messages not being secure if the encryption keys were stolen, the code not being open to independent review, and the security design not being properly documented.[40] [41]

See also

Notes and References

  1. Web site: Fix problems making or receiving phone calls – Android – Hangouts Help . November 12, 2020 . support.google.com . November 12, 2020 . https://web.archive.org/web/20201112185613/https://support.google.com/hangouts/answer/3205646?co=GENIE.Platform=Android&hl=en-GB . live.
  2. Web site: Vaid . Paritosh . December 3, 2018 . Re: Hangouts Classic – Google Product Forms . live . https://web.archive.org/web/20181203081016/https://productforums.google.com/forum/#!topic/hangouts/ras-Y5TGI40 . December 3, 2018 . Google Product Forms.
  3. Web site: April 29, 2020 . Google is making Meet free for everyone . April 29, 2020 . . For consumer Hangouts, which has been on life support for a long time, this move may accelerate its deprecation. . April 29, 2020 . https://web.archive.org/web/20200429165741/https://techcrunch.com/2020/04/29/google-is-making-meet-free-for-everyone/ . live.
  4. Web site: April 29, 2020 . Google Meet one-ups Zoom with free 60-minute meetings for consumers . April 29, 2020 . Venturebeat. Google Hangouts' future in question . April 29, 2020 . https://web.archive.org/web/20200429120308/https://venturebeat.com/2020/04/29/google-meet-zoom-free-60-minutes-meetings/ . live.
  5. Web site: October 15, 2020 . The latest on Google Hangouts and the upgrade to Google Chat . October 22, 2020 . Google . en . October 15, 2020 . https://web.archive.org/web/20201015205306/https://blog.google/products/workspace/latest-google-hangouts-and-upgrade-google-chat/ . live.
  6. Web site: 2020-10-15 . The latest on Google Hangouts and the upgrade to Google Chat . 2021-08-02 . Google . en-us . October 15, 2020 . https://web.archive.org/web/20201015205306/https://blog.google/products/workspace/latest-google-hangouts-and-upgrade-google-chat/ . live.
  7. Web site: Exclusive: Inside Hangouts, Google's big fix for its messaging mess . The Verge . May 15, 2013 . May 17, 2013 . https://web.archive.org/web/20131003094853/http://www.theverge.com/2013/5/15/4318830/inside-hangouts-googles-big-fix-for-its-messaging-mess . October 3, 2013 . live.
  8. Web site: Google's rumored Babel chat service will reportedly launch as Hangouts . May 11, 2013 . Engadget . May 17, 2013 . https://web.archive.org/web/20130607183041/http://www.engadget.com/2013/05/10/google-babel-to-become-hangouts-chat-system/ . June 7, 2013 . live.
  9. Web site: Google Talk Discontinued; Users Told To Switch To Hangouts App . Yibada . February 16, 2015 . Sayan Bandyopadhyay . February 16, 2015 . https://web.archive.org/web/20150216220837/http://en.yibada.com/articles/13790/20150216/google-talk-being-discontinued-users-instructed-switch-chrome-app-hangouts.htm . February 16, 2015 . live.
  10. Web site: Amadeo . Ron . Google Hangouts 7.0 for Android asks users to stop using it for SMS . Ars technica . January 27, 2016 . January 29, 2016 . https://web.archive.org/web/20170627092923/https://arstechnica.com/gadgets/2016/01/google-hangouts-7-0-for-android-asks-users-to-stop-using-it-for-sms/ . June 27, 2017 . live.
  11. Web site: Statt . Nick . Google's second Allo messaging bot is an AI-driven GIF generator . TheVerge . July 19, 2017 . January 25, 2017 . https://web.archive.org/web/20170809131102/https://www.theverge.com/2017/1/25/14393380/google-allo-messaging-bot-lucky-ai-gif-generator . August 9, 2017 . live.
  12. News: Townsend . Tess . Google's Allo app has a new AI-powered illustrated selfie feature . Recode . July 19, 2017 . May 11, 2017 . https://web.archive.org/web/20170809131410/https://www.recode.net/2017/5/11/15625874/google-allo-app-selfie-feature-application-vision-ai . August 9, 2017 . live.
  13. Web site: Google's Pixel ships with Hangouts disabled in favor of Allo and Duo . Hall . Stephen . October 14, 2016 . . October 27, 2016 . https://web.archive.org/web/20161028084920/https://9to5google.com/2016/10/14/googles-pixel-ships-with-hangouts-disabled-in-favor-of-allo-and-duo/ . October 28, 2016 . live.
  14. Web site: Even With Allo And Duo, Hangouts Will Remain As A Separate App In Google's Ecosystem . May 18, 2016 . Android Police . May 19, 2016 . https://web.archive.org/web/20160520055055/http://www.androidpolice.com/2016/05/18/even-with-allo-and-duo-hangouts-will-remain-as-a-separate-app-in-googles-ecosystem/ . May 20, 2016 . live.
  15. Web site: Google isn't abandoning Hangouts for its new chat apps . Engadget . May 19, 2016 . May 19, 2016 . https://web.archive.org/web/20170809172439/https://www.engadget.com/2016/05/18/google-not-killing-hangouts-for-allo/ . August 9, 2017 . live.
  16. Web site: "The latest on Messages, Allo, Duo and Hangouts" Matt Klaimer, Google, 5 December 2018 . December 5, 2018 . December 28, 2018 . https://web.archive.org/web/20181212085500/https://www.blog.google/products/messages/latest-messages-allo-duo-and-hangouts/amp/ . December 12, 2018 . live.
  17. Web site: Google Hangouts API gets hung out to dry . January 6, 2017 . . May 23, 2017 . https://web.archive.org/web/20170109184624/https://techcrunch.com/2017/01/06/hangouts-api-shut-down/ . January 9, 2017 . live.
  18. Web site: Meet the new Hangouts . Johnston . Scott . March 9, 2017 . Google . https://web.archive.org/web/20170314215328/https://www.blog.google/products/g-suite/meet-the-new-enterprise-focused-hangouts/ . March 14, 2017 . March 15, 2017 . live.
  19. News: Google Hangouts is getting a major overhaul to take on Slack . The Verge . December 1, 2018 . https://web.archive.org/web/20181201093116/https://www.theverge.com/2017/3/9/14864552/google-hangouts-chat-update-announced-slack-group-messaging-video . December 1, 2018 . live.
  20. Web site: "Google is planning to shut down Hangouts for consumers by 2020" techworm.net 2018-12-02 . December 2, 2018 . December 28, 2018 . https://web.archive.org/web/20181228174657/https://www.techworm.net/2018/12/google-planning-shut-down-hangouts-consumers-2020.html . December 28, 2018 . live.
  21. Web site: Google may shut down Hangouts for consumers in 2020 . Lee . Dami . November 30, 2018 . The Verge . en . October 27, 2019 . https://web.archive.org/web/20191102234500/https://www.theverge.com/2018/11/30/18120199/google-hangouts-consumers-2020-chat-app-shut-down . November 2, 2019 . live.
  22. News: Google Delays Hangouts Shutdown Until June 2020 – ExtremeTech . Extremetech . August 21, 2019 . May 4, 2020 . May 2, 2020 . https://web.archive.org/web/20200502010249/https://www.extremetech.com/internet/297037-google-delays-hangouts-shutdown-until-june-2020 . live . Whitwam . Ryan.
  23. Web site: Google is rebranding Hangouts Chat as just Google Chat . April 9, 2020 . December 7, 2020 . December 12, 2020 . https://web.archive.org/web/20201212031140/https://www.theverge.com/2020/4/9/21215588/google-chat-hangouts-meet-g-suite-name-change-rebranding . live.
  24. Web site: Google Hangouts officially rebrands as Google Chat . April 10, 2020 . December 7, 2020 . December 10, 2020 . https://web.archive.org/web/20201210073431/https://www.techradar.com/news/google-hangouts-officially-rebrands-as-google-chat . live.
  25. Web site: Google's messaging apps just got more confusing: Meet and Chat . April 10, 2020 . December 7, 2020 . November 4, 2020 . https://web.archive.org/web/20201104233509/https://bgr.com/2020/04/10/google-hangouts-vs-zoom-google-meet-and-google-chat-apps-for-g-suite/ . live.
  26. Web site: New Gmail with Google Chat tabs rolling out for free accounts, here's how to turn on . . 2021-04-04 . 2021-04-07 . April 6, 2021 . https://web.archive.org/web/20210406055019/http://9to5google.com/2021/04/04/new-gmail-chat-turn-on/ . live.
  27. Web site: 2022-06-27 . Upgrading from Google Hangouts to Google Chat . 2022-06-29 . Google . en-us . June 29, 2022 . https://web.archive.org/web/20220629123551/https://blog.google/products/workspace/hangouts-to-chat/ . live.
  28. Web site: Google beefs up Hangouts into text, photo, video chat powerhouse . . May 15, 2013 . May 16, 2013 . https://web.archive.org/web/20130515230527/http://arstechnica.com/information-technology/2013/05/google-beefs-up-hangouts-into-text-photo-video-chat-powerhouse/ . May 15, 2013 . live.
  29. Web site: Google+ Hangouts app hands-on. May 15, 2013 . . May 16, 2013 . https://web.archive.org/web/20130517002610/http://www.engadget.com/2013/05/15/google-hangouts-app-hands-on/ . May 17, 2013 . live.
  30. Web site: Google unveils Hangouts: a unified messaging system for Android, iOS, and Chrome . . May 15, 2013 . May 16, 2013 . https://web.archive.org/web/20130516091405/http://www.theverge.com/2013/5/15/4332556/google-hangouts-unified-messaging-google-io-2013 . May 16, 2013 . live.
  31. Web site: Smith . Josh . Google Hangouts SMS and Google Voice Won't Work Together until 2014 . November 7, 2013 . December 3, 2013 . https://web.archive.org/web/20131202231134/http://www.gottabemobile.com/2013/11/07/google-hangouts-sms-google-voice-wont-work-together-2014/ . December 2, 2013 . live.
  32. Web site: DOBIE . ALEX . Hangouts 2.0 now rolling out with SMS support . December 2, 2013 . https://web.archive.org/web/20131130064459/http://www.androidcentral.com/hangouts-20-now-rolling-out-sms-support . November 30, 2013 . dead.
  33. Web site: Hangouts – Android Apps on Google Play . play.google.com . September 13, 2014 . https://web.archive.org/web/20140912232151/https://play.google.com/store/apps/details?id=com.google.android.talk . September 12, 2014 . live.
  34. Web site: Calling Rates . www.google.com . September 13, 2014 . https://web.archive.org/web/20140910220431/https://www.google.com/voice/b/0/rates?hl=en&p=hangout. September 10, 2014 . live.
  35. Web site: Hangouts Dialer . November 12, 2014 . https://web.archive.org/web/20141030220040/https://play.google.com/store/apps/details?id=com.google.android.apps.hangoutsdialer&hl=en . October 30, 2014 . live.
  36. Web site: Google is killing off Hangouts on Air in September The Verge . O'Kane . Sean . August 15, 2016 . August 24, 2016 . https://web.archive.org/web/20171222052949/https://www.theverge.com/2016/8/15/12490666/google-hangouts-on-air-september-youtube-live . December 22, 2017 . live.
  37. Web site: Paul . Ian . Google Abandons Open Standards for Instant Messaging . May 22, 2013 . Electronic Frontier Foundation . June 19, 2014 . https://web.archive.org/web/20140801173557/https://www.eff.org/deeplinks/2013/05/google-abandons-open-standards-instant-messaging . August 1, 2014 . live.
  38. Web site: Google outed me . . January 27, 2014 . https://web.archive.org/web/20140127043654/http://www.zdnet.com/google-outed-me-7000025416/ . January 27, 2014 . live.
  39. Web site: The Best Android Apps . Make Use Of . November 30, 2014 . December 1, 2014 . https://web.archive.org/web/20141202060919/http://www.makeuseof.com/tag/best-android-apps/ . December 2, 2014 . live.
  40. Web site: November 4, 2014 . Secure Messaging Scorecard. Which apps and tools actually keep your messages safe? . dead . https://web.archive.org/web/20141105114240/https://www.eff.org/secure-messaging-scorecard . November 5, 2014 . December 9, 2015 . Electronic Frontier Foundation.
  41. Only 6 Messaging Apps Are Truly Secure . PC Magazine . November 5, 2014 . January 8, 2015 . https://web.archive.org/web/20170911120946/https://www.pcmag.com/article2/0,2817,2471658,00.asp . September 11, 2017 . live.

This article is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "Google Hangouts".

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