Royal Institution of Chartered Surveyors explained

The Royal Institution of Chartered Surveyors
Type:Professional body
Headquarters:London, England, UK
Coords:51.5008°N -0.1281°W
Region Served:Worldwide
Membership:134,000 (2021)
Members Designations:FRICS, MRICS, AssocRICS
Leader Title:Chief executive officer
Leader Name:Justin Young (July 2023 - Present)[1]
Leader Title2:President
Leader Name2:Tina Paillet (2024)[2]
Num Staff:c. 900

The Royal Institution of Chartered Surveyors (RICS) is a global professional body for those working in the Built Environment, Construction, Land, Property and Real Estate. The RICS was founded in London in 1868. It works at a cross-governmental level,[3] [4] and aims to promote and enforce the highest international standards[5] [6] in the valuation, management and development of land, real estate, construction and infrastructure.

Founded as the Institution of Surveyors, it received a royal charter in 1881, and in 1947 became the Royal Institution of Chartered Surveyors. With a London HQ and regional offices across the United Kingdom, plus international offices, it serves a 134,000-strong membership distributed over nearly 150 countries. The RICS is linked to other national surveying institutions, collaborates with other professional bodies, and, in 2013, was a founder member of a coalition to develop the International Property Measurement Standards (IPMS). It also produces cost information and professional guidance on valuation and other activities.

In September 2021, an independent review exposed poor governance practices at the highest levels of the RICS organisation, prompting the resignations of the president, chief executive, interim chair of the governing council, and chair of the management board, in addition to the earlier resignation of the chief operating officer. The report was labelled an "appalling advert for our profession on the world stage". A subsequent review published in June 2022 demanded a "transformation of the institution carried out at pace".

History

RICS was founded in London, England, as the Institution of Surveyors after a meeting of 49 surveyors at the Westminster Palace Hotel on 15 June 1868. The inaugural president was John Clutton (who founded Cluttons, a property firm still in business today). The organisation has occupied headquarters on the corner of Great George Street and Little George Street since then.[7] It received a Royal charter as The Surveyors' Institution on 26 August 1881,[8] The charter required RICS to "promote the usefulness of the profession for the public advantage in the UK and in other parts of the world."

The Surveyors' Institution became the Chartered Surveyors' Institution in 1930.[9] In 1946, George VI granted the title "Royal" and in 1947 the professional body became the Royal Institution of Chartered Surveyors.[10]

The RICS (with the CIOB, CIBSE, IstructE and RIBA) was a founder member of the Building Industry Council, today the Construction Industry Council, in 1988.[11]

International influence

RICS has close links with many national surveying institutions and is a founding member association of the International Federation of Surveyors (FIG). Within RICS the primary areas of practice represented at FIG are geomatics (land and hydrographic survey), environment, planning, construction and valuation.

RICS works in close collaboration with other professional bodies, central banks and international organisations such as The United Nations, World Bank and The European Union.

In 2013, RICS was a founder member of the coalition to develop International Property Measurement Standards, which launched its first standard – for measuring office space – in November 2014. It launched its second standard, for measuring residential buildings, in September 2016. In 2014 RICS was a founder member of the coalition to develop International Ethics Standards,[12] standards designed to add greater consistency to developing and reinforcing professional ethics globally – these launched in December 2016.

To add greater consistency to the benchmarking, measuring, and reporting of construction project costs, International Construction Measurement Standards[13] were published in July 2017. The coalition for International Land Measurement Standards – aiding consistency of interpretation and documentation of tenure – launched in June 2016. In each case, coalition member bodies are committed to implementing the new standards through training and guidance for professional practitioners.

The RICS is a founder member of the International Valuation Standards Committee.

Membership

In 2018, there were RICS-qualified professionals in nearly 150 countries. RICS accredits 134,000 (as of September 2021) qualified and trainee professionals worldwide.[14] The majority of accredited individuals were still based in the United Kingdom, but with large numbers also in mainland Europe, Australia and Hong Kong. There is also strong growth in membership globally, particularly in China, India and the Americas.

Entry to membership of RICS is via four main routes: academic; graduate; technical; and senior professional. RICS has links with universities worldwide, with whom they have accredited approved courses which satisfy part of the qualification requirements to become trainee surveyors. RICS also offers expedited routes to membership for qualified professional members of some partner associations.

RICS requires members to update their knowledge and competence during their working life through Continuing Professional Development. Professionals holding RICS qualifications may use the following designations after their name:

Those with the designation MRICS or FRICS are also known as Chartered Surveyors[16] and variations such as "Chartered Building Surveyor", "Chartered Valuation Surveyor" or "Chartered Quantity Surveyor", depending on their chosen specialist qualifications and field of expertise.

Both AssocRICS and MRICS require the collation of a candidate's training and work experience to be assessed by RICS trained assessors,[17] although some may be eligible for direct entry based on international qualifications. MRICS has a higher technical bar to entry and there is an academic prerequisite which does not exist for AssocRICS.[17] MRICS applications are also subject to an Assessment of Professional Competence (APC) interview, held by a panel of Chartered Surveyors where the candidate's experience, knowledge and technical skill is assessed during the interview.[18] FRICS is the highest accolade awarded and demonstrates the professional achievements of an individual. It is an honoured class of membership awarded and an international measure of excellence. Only those who hold the MRICS designation are eligible to apply for FRICS and they must meet the required number of professional characteristics.[17]

Professional groups

RICS specifies areas of specialism, each with its own professional group, clustered into Land, Property and Construction. Within each professional group there may be further specialisms.[19]

Property Professional GroupsLand Professional GroupsBuilt Environment Professional Groups
Arts & Antiquities Environment Building Control
Commercial Property Geomatics Building Surveying
Dispute Resolution Minerals & Waste Project Management
Facilities Management Planning & Development Quantity Surveying & Construction
Machinery & Assets RuralDilapidations forum
Management Consultancy Telecom forumInsurance forum
Residential property Infrastructure
Valuation
Building conservation forum

Specialist accreditations

RICS aims to cover, among its practising members, property and construction related expertise generally. Specialised areas of practice expertise for which accreditation is available include:

RICS Matrics

The junior branch of RICS, known as Matrics (pronounced "matrix"), provides educational support, charitable and networking activities for surveying students, trainee surveyors (of any age) and Chartered Surveyors with ten years or less post-qualification experience.[20] It comprises some 40 local groups across the United Kingdom. Established in 1889 as the Junior Committee, it became the "Junior Organisation" ("JO") in 1928 and was re-branded as "RICS Matrics" in 2003. It also has links with the Young Chartered Surveyors in the Republic of Ireland.

Governance

The RICS is governed by a governing council, to which report a management board, a standards and regulation board, and an audit committee.[21]

2019-2021 governance review

In January 2021, the RICS reversed a decision to suppress a 2019 BDO report critical of the organisation's financial governance. According to the Sunday Times, four non-executive directors had expressed concerns about the report's findings, but were dismissed in November 2019 by then president Chris Brooke.[22] Following a letter from four past presidents, the RICS initially rejected an independent review,[23] [24] but, after the ousted directors also wrote a letter, then said its governing council would "revisit" the issue,[25] [26] and on 22 January 2021 announced it would initiate an independent inquiry into the affair.[27] In 2019, RICS finances were reported to have been in a difficult position, the organisation having made a pre-tax loss of £4.7m on £91.3m of income from fees and commercial activities. It subsequently made 140 people redundant.[28] In February 2021, the RICS president Kathleen Fontana said that, in addition to the independent review into the audit report, the governing council was agreeing a strategic review into the institution's governance and member engagement. Building reported member views that expensive membership fees did not reflect the benefits they receive, and that RICS' international expansion had been "at the expense of its core UK membership, which feels disengaged and neglected".[29]

In April 2021, Peter Oldham, the chair of the independent review of RICS's governance resigned "for professional reasons", to be replaced by Alison Levitt QC with completion delayed to June 2021[30] – later pushed back to mid-August 2021.[31] On 4 June 2021, Building reported the "surprise" resignation and immediate departure of RICS' chief operating officer Violetta Parylo amid "a storm of calls" from members for reform.[32] The RICS review of its purpose and relevance had been published in May 2021. Based on 9,000 responses, it reported members' trust in the RICS had plummeted by nearly a third, while satisfaction with membership had fallen to a historic low of 43%.[33]

Levitt review

Levitt's governance review was delivered to the RICS in early August but not immediately made public, prompting calls for its full publication;[34] the report was first reviewed by a five-strong subgroup of RICS's 26-member governing council.[35] Property Week columnist Peter Bill said "a private tiff has ballooned into a crisis of confidence in the 130,000-member institution" with a defensive management facing a small but powerful group of disaffected members. After the August departure of RICS managing director Matthew Howell, RICS CEO Sean Tompkins resigned on 9 September 2021,[36] [37] when the full Levitt Review was published; Tompkins also forfeited a £190,000 bonus payment.[38] In light of the Review findings, RICS president Kathleen Fontana, the interim chair of the governing council Chris Brooke, and management board chair Paul Marcuse also resigned,[39] and RICS terminated its relationship with London law firm Fieldfisher, criticised by Levitt for being "demonstrably and inappropriately partisan."[40]

Levitt said the RICS had made it "as difficult as possible" for people to contact the review; "RICS management and others on occasion" gave an "impression of reluctant acquiescence" during her investigations, she said.[41] Her 467-page report concluded that the four non-executive board members had been wrongly dismissed and that sound governance principles were not followed.[42] The CEO and COO thus operated with little effective scrutiny and become resistant to challenge amid "a power struggle". Levitt recommended "a wide-ranging external review of purpose, governance and strategy, led by an independent reviewer", plus interim recommendations relating to governance, executive remuneration, whistle-blowing and legal advice. The RICS governing council committed to apologise to the dismissed non-executive directors, and to implement all the report's recommendations.[39] On 30 September 2021, Building reported on a "grovelling public apology" from the RICS to the wrongfully dismissed non-executive directors, and said an external review of the institution's future purpose was set to start within weeks.[43] The ousted non-executive directors welcomed the formal apology but said it was "difficult to accept it as a statement of genuine contrition".[44]

Gleeds chairman and Building columnist Richard Steer called the governance scandal an "appalling advert for our profession on the world stage" and said RICS needed to undergo a "complete restructuring".[45] Paul Roberts, MD of global law firm Secretariat, said all 21 members of the RICS's governing council should be removed and replaced with new blood elected by the RICS membership.[46]

In October 2021, the RICS refused a request by 40 former and current employees to launch an investigation into how the institution selected staff to be furloughed during the COVID-19 pandemic. The employees group alleged that some staff were furloughed as RICS had considered them too supportive of the institution’s membership, and sought a review of RICS's human resource procedures, but RICS refused, considering the matter closed.[47]

The Cabinet Office provided advice on suitable individuals to lead the review of the RICS's future purpose.[48] In December 2021, the RICS announced former senior civil servant Michael Bichard would lead a six-month review into its governance and future purpose, with three objectives set by the RICS's governing council: to "create clarity" about the RICS' purpose, to propose how the organisation could be a "beacon for best practice" in governance, transparency and accountability, and to ensure that governance is "fit for today" and could remain relevant in future.[49]

Bichard review

The 68-page Bichard review, recommending sweeping reforms, was published on 21 June 2022.[50] It said the future success of the organisation would "require nothing less than a transformation of the institution carried out at pace"; the need for change was "urgent" and "unarguable". Bichard's recommendations included: a renewed and increased focus on the public interest remit of RICS, including amending the Royal Charter and creating a public interest panel to advise the RICS's Governing Council; maintaining self-regulation, through greater independence for regulatory functions; increased focus on diversity and inclusion; empowering and enabling members through greater support for regional boards, alongside increased member engagement, with renewed focus on younger members; an independent review of RICS's governance and effectiveness at delivering against its Charter for the public advantage once every five years; a new simplified, clear, accountable governance structure; and greater leadership on major society issues such as sustainability and climate change.[51] Bichard also said the RICS should seek to continue to increase its influence overseas - a policy that was "very contentious" among the institution’s 140,000 members.[50]

Bichard said: "My aim has been to help create a new sense of purpose and direction so that RICS can once more stand tall as an exemplar professional institution, capable of tackling the challenges which will shape the way we all live our lives in the years to come. Issues such as climate change and sustainability, improving the built environment and building safety all sit within the remit of RICS and will benefit from the contribution which a revitalised RICS could make."[51]

Nick Maclean, interim chair of RICS's governing council, said: "The Bichard RICS Review represents a watershed moment for the institution, and a key point in time which sets out a path for permanent improvement. Implementation of the recommendations will provide a solid accountable structure to effectively support our professionals and work in the public interest. RICS governing council strongly endorses the recommendations, and will implement these proposals."[51] McLean was set to stand down on 5 October 2022, his role being abolished as part of Bichard's recommendations; the chief executive role would also be replaced by a new director general.[50]

In August 2022, Bichard was appointed as interim senior independent governor through to 31 December 2023, responsible for scrutinising the actions of the RICS' governing council and committees.[52] In December 2022, the RICS announced the establishment of a new board to oversee day-to-day operations and deliver the governing council's strategic plan. It is to be chaired by former CBRE Group director Martin Samworth. He will also review proposed changes to constitutional documents, including the RICS's Royal Charter, recommended in Bichard's review.[53]

Governance review over fire safety

In January 2022, the Department for Levelling Up, Housing and Communities was reporting to be planning legislation to enable regular reviews of the RICS's governance. Ministers were said to be frustrated by a RICS decision in December 2021 to maintain its valuation advice requiring External Wall System forms (EWS1s) on blocks under 18m high.[54] Richard Collins, the RICS's interim CEO, publicly questioned the need for the proposed new law to monitor RICS's governance.[55]

Presidents

The first president was John Clutton, who was elected in 1868. The first female president was Louise Brooke-Smith, who was elected in 2014.[56]

Administration

RICS headquarters is in London, with its main support functions in Birmingham. There are regional offices in the United Kingdom, across mainland Europe, in China, Singapore, Australia, the Middle East, Sub-Saharan Africa, North America and Brazil.

Guidance

BCIS

See main article: BCIS. BCIS, the Building Cost Information Service, was established in 1962 and provides independent cost and price information to the construction industry and others needing comprehensive, accurate and independent data. It was spun out of RICS in 2022, becoming an independent company.

Isurv

See main article: Isurv. Isurv is an online information service for expertise in natural and built environments. Launched by the RICS in September 2003, it provides insight from verified legal experts and industry practitioners relating to construction.

Rental valuation of public houses, bars, restaurants and nightclubs in England and Wales

The primary RICS professional guidance on this subject is covered at VPGA 4 Valuation.[57] It provides practical assistance to valuers dealing with public houses which are valued and assessed in a completely different way other commercial businesses.

Public houses are valued by the profits method of valuation, often referred to as Fair Maintainable Trade Or Turnover (FMT). The FMT method applies to tens of thousands of commercial properties in England and Wales and is the basis of rateable valuation by the Valuation Office Agency, who also follow this method. RICS guidance ('The Red Book') emphasises that a valuer specialising in such valuations are regularly involved in the market, as practical knowledge of the factors affecting the market is essential to analysis of comparable transactions.[58]

SMM

The Standard Method of Measurement (SMM) published by the RICS consisted of classification tables and rules of measurement, allowing use of a uniform basis for measuring building works. It was first published in 1922, superseding a Scottish Standard Method of Measurement which had been published in 1915. Its seventh edition (SMM7) was first published in 1988 and revised in 1998. SMM7 was replaced by the New Rules of Measurement, volume 2 (NRM2), which were published in April 2012 by the RICS Quantity Surveying and Construction Professional Group and became operational on 1 January 2013.[59] NRM2 has been in general use since July 2013.

SMM7 was accompanied by the Code of Procedure for the Measurement of Building Works (the SMM7 Measurement Code). Whilst SMM7 could have a contractual status within a project, for example in the JCT Standard form of Building Contract), the Measurement Code was not mandatory.[60]

NRM2 Is the second of three component parts within the NRM suite:

Commercial leases

A commercial lease code was published in 2020 as part of an RICS professional statement to promote best practice, replacing a code of practice for commercial leases first developed in 1995, with updates issued in 2002 and 2007. The initial code was seen as an attempt to balance relationships between landlords and premises renters, especially in the small business sector. The code adopted in 2020 reflected a perception that "the lettings market became more evenly balanced between landlords and tenants" by this time. The code operates as a professional statement with mandatory obligations applicable to RICS members and regulated firms, and separately as a "good practice" document without the mandatory requirements, for use outside a professional context.[62]

Charitable works

Lionheart is the benevolent fund for past and present RICS members and their families. The charity was established in 1899 and provides financial support, health and well-being packages, and work-related counselling and befriending support. RICS also supports the Chartered Surveyors Training Trust, which helps young people enter the profession through apprenticeships;[63] Charity Property Help, which provides property advice to charities and voluntary organisations,[64] and The Chartered Surveyors' Voluntary Service (CSVS), a registered charity providing free property advice to people who would otherwise struggle to access professional assistance.[65]

See also

External links

Notes and References

  1. News: RICS appoints Justin Young as new CEO . 19 June 2023 . BE News . 19 June 2023.
  2. Web site: Norman . Paul . Former Generali Chief Becomes RICS President . CoStar . 24 January 2024.
  3. Web site: Morning Briefing: RICS survey highlights housing market concerns. Inside Housing. En. 2019-02-15.
  4. News: UK house prices fall at fastest rate in six years on back of Brexit – RICS. Kollewe. Julia. 2019-01-17. The Guardian. 2019-02-15. en-GB. 0261-3077.
  5. Web site: RICS: Upholding Professional Standards. rics.org. 2019-02-15.
  6. Web site: RICS looks to certify 10,000 chartered surveyors in India by 2029. Moneycontrol. 30 October 2018 . 2019-02-15.
  7. Web site: History . RICS . 2014 . 27 September 2014 . dead . https://web.archive.org/web/20141201001650/http://www.rics.org/uk/about-rics/who-we-are/history/ . 1 December 2014 .
  8. News: The Institution of Surveyors . . 10 September 1881 . 12 . 27 September 2014.
  9. News: Chartered Surveyors . . 15 November 1930 . 8 . 27 September 2014.
  10. News: Royal Institution of Chartered Surveyors . . 28 May 1946 . 8 . 27 September 2014.
  11. Speaking with one voice . 18 January 2021 . New Civil Engineer . 22 October 1998.
  12. Web site: IES. International Ethics Standards. IES coalition. IES. 2 January 2018.
  13. Web site: ICMS. International Construction Measurement Standards. ICMS coalition. 2 January 2018.
  14. Web site: RICS. Who we are and what we do. rics.org. RICS. 17 September 2021.
  15. Web site: AssocRICS – the new grade. 1 January 2009. RICS. 2009-10-11.
  16. Web site: Becoming an RICS Member. 2016-04-04. ricsrecruis.com. en-uk. 2019-06-30.
  17. Web site: Become an RICS Fellow (FRICS) .
  18. Web site: Assessment of Professional Competence (APC) .
  19. http://www.rics.org/uk/about-rics/professional-groups/ Professional Groups of the RICS
  20. http://www.rics.org/matrics RICS
  21. Web site: Corporate Governance at RICS . RICS . 18 January 2021.
  22. News: Kelly . Liam . Wobbly foundations of property agents' guild . 18 January 2021 . Sunday Times . 13 December 2020.
  23. News: More trouble at RICS uncovered by newspaper investigation . 18 January 2021 . The Negotiator . 14 December 2020.
  24. News: Kelly . Liam . Bosses of the rickety RICS are on the ropes . 18 January 2021 . Sunday Times . 20 December 2020.
  25. News: Shah . Oliver . Ousted directors speak up as RICS does inquiry U-turn . 18 January 2021 . Sunday Times . 17 January 2021.
  26. News: Lowe . Tom . RICS set for U-turn as it plans independent review into handling of governance scandal . 18 January 2021 . Building . 18 January 2021.
  27. News: Lowe . Tom . RICS bows to pressure and sets up inquiry into governance furore . 22 January 2021 . Building . 22 January 2021.
  28. News: Norwood . Graham . RICS finance controversy - new allegations made by newspaper . 19 January 2021 . Estate Agent Today . 11 January 2021.
  29. News: RICS consultation: What reforms do members want? . 3 February 2021 . Building . 3 February 2021.
  30. News: McArthy . Sebastian . Chair of RICS investigation resigns . 20 April 2021 . Property Week . 10 April 2021.
  31. News: Lowe . Tom . Delayed review into RICS' governance scandal due in less than a month . 23 July 2021 . Building . 23 July 2021.
  32. News: Marshall. Jordan. 4 June 2021. RICS chief operating officer quits. Building. 4 June 2021.
  33. News: Lowe. Tom. 20 May 2021. Members' anger laid bare as satisfaction rate with RICS slumps to historic low. Building. 4 June 2021.
  34. News: McCarthy . Sebastian . Ousted RICS director calls for review to be made public . 19 August 2021 . Property Week . 18 August 2021.
  35. News: Bill. Peter. 26 August 2021. Levitt'll set RICS change agenda. Property Week. 2 September 2021.
  36. News: McCarthy . Sebastian . Sean Tompkins to step down as RICS CEO . 9 September 2021 . Property Week . 9 September 2021.
  37. News: Lowe . Tom . NEWS Sean Tompkins in talks to resign as RICS chief executive . 9 September 2021 . Building . 9 September 2021.
  38. News: Lowe . Tom . Sean Tompkins will not receive full £260,000 bonus, RICS confirms . 15 September 2021 . Building . 15 September 2021.
  39. Web site: RICS Publishes Independent Review - Accepts All Recommendations . RICS . 9 September 2021.
  40. News: Ames . Jonathan . RICS dump City law firm Fieldfisher after dismissal case . 18 November 2021 . Times . 27 October 2021.
  41. News: Lowe . Tom . RICS report author: 'They made it hard for me to get evidence' . 17 September 2021 . Building . 17 September 2021.
  42. News: Lewis . Nigel . BREAKING: Levitt report into RICS scandal reveals 'disaster waiting to happen' . 9 September 2021 . The Negotiator . 9 September 2021.
  43. News: Lowe . Tom . RICS issues grovelling public apology to wrongfully dismissed non-executives . 1 October 2021 . Building . 30 September 2021.
  44. News: McCarthy . Sebastian . Ousted RICS directors say apology is "difficult to accept" . 5 October 2021 . Property Week . 4 October 2021.
  45. News: Lowe . Tom . Gleeds chairman in withering attack on RICS leadership after resignations bloodbath . 13 September 2021 . Building . 13 September 2021.
  46. News: Lowe . Tom . Clear out RICS' governing council and replace it with newly elected members, boss of global law firm says . 28 September 2021 . Building . 27 September 2021.
  47. News: Lowe . Tom . RICS rebuffs calls for investigation into staff furloughing during pandemic . 19 October 2021 . Building . 19 October 2021.
  48. News: Lowe . Tom . Government suggests candidates to lead RICS' 'future purpose' review . 8 October 2021 . Building . 6 October 2021.
  49. News: Lowe . Tom . RICS appoints former senior civil servant to lead future purpose review . 2 December 2021 . Building . 2 December 2021.
  50. News: Lowe . Tom . RICS to remain 'truly international institution', leadership says as Bichard publishes review . 22 June 2022 . Building . 21 June 2022.
  51. News: Schoffman . Marc . Bichard RICS Review: Need for change is 'urgent' and 'unarguable' . 22 June 2022 . Estate Agent Today . 21 June 2022.
  52. News: Lowe . Tom . Michael Bichard appointed to senior RICS position . 9 August 2022 . Building . 9 August 2022.
  53. News: Gayne . Daniel . RICS board chair named as governance shake-up continues . 12 December 2022 . Building . 12 December 2022.
  54. News: Brown . Carl . Ministers plan law to order independent reviews of RICS governance . 12 January 2022 . Building . 12 January 2022.
  55. News: Brown . Carl . RICS boss hits back at plan for new monitoring powers over body . 3 February 2022 . Building . 3 February 2022.
  56. Web site: A full list of past presidents . 16 November 2011 . 18 November 2011 . https://web.archive.org/web/20111118183541/http://www.rics.org/site/scripts/documents_info.aspx?categoryID=203&documentID=146 . dead .
  57. See also the capital and rental valuation of public houses, bars, restaurants and nightclubs in England and Wales
  58. https://www.rics.org/uk/upholding-professional-standards/sector-standards/valuation/red-book/ The Red Book Global Standards
  59. RICS, RICS standards and guidance – SMM7: Standard method of measurement of building works, accessed 1 July 2020
  60. Designing Buildings Wiki, Standard Method of Measurement, accessed 1 July 2020
  61. RICS, NRM, accessed 2 August 2020
  62. Freedman, P., The commercial lease code is here, Property Journal, published 24 May 2020, accessed 26 May 2024
  63. http://www.rics.org/uk/about-rics/what-we-do/corporate-responsibility/member-welfare/chartered-surveyors-training-trust/ RICS
  64. http://www.rics.org/uk/about-rics/what-we-do/corporate-responsibility/charity-property-help/ RICS
  65. http://www.rics.org/uk/about-rics/what-we-do/corporate-responsibility/member-welfare/chartered-surveyors-voluntary-service/ RICS