| Dunzo Digital Private Limited | |
| Location: | Indiranagara, Bengaluru, Karnataka, India |
| Registration: | Optional |
| Language: | English |
| Company Type: | Private |
| Revenue: | (FY23) |
| Net Income: | (FY23)[1] |
| Current Status: | Online |
| Intl: | yes |
| Native Clients: | Windows Phone, iOS, Android, Universal Windows Platform (Windows 10 Mobile, Windows 10) |
Dunzo is an Indian company that delivers fruits and vegetables, meat, pet supplies, food, and medicines in major cities. It also has a separate service to pick up and deliver packages within the same city.[2] Dunzo currently provides its delivery services in eight Indian cities including Bengaluru, Delhi, Gurugram, Pune, Chennai, Jaipur, Mumbai and Hyderabad.[3] The company also operates a bike taxi service in Gurgaon.[4] [5] Dunzo is headquartered in Bangalore and was founded in 2014 by Kabeer Biswas along with co-founders Ankur Agarwal, Dalvir Suri and Mukund Jha.[6] Dalvir Suri left Dunzo on 3 October 2023, along with Mukund Jha.[7]
Dunzo was founded in July 2014 by Kabeer Biswas, an alumnus of the NMIMS, University of Mumbai.[8] [9] Before Dunzo, Kabeer founded a company called Hoppr, which was acquired by Hike Messenger in 2014.[10] Dunzo started out as a small WhatsApp group, and transformed into a hyperlocal, app-based service.[11]
Dunzo raised its first round of funding of US$650k in March 2016 from Blume Ventures, Aspada Ventures, accompanied by other investors including, Rajan Anandan, MD of Google India and Sandipan Chattopaday.
In December 2017, Dunzo received million in a fresh round from Google, with existing investors, Blume Ventures and Aspada participating in the round.[12] [13] This was Google's first direct investment in a startup in India.[14]
In June 2019, Dunzo suffered a data breach which exposed the user data of approximately 3.5 million users including email addresses, names, phone numbers and IP addresses.[15]
On 29 August 2019, Dunzo raised ₹34.56 crore funding by issuing debentures as well as Series C1 preference shares to existing investor Alteria Capital.[16]
In 2021, following changes to Google Play's terms that banned the sale of tobacco and liquor, Dunzo launched a parallel app called Dunzo Mo which can be downloaded as an APK file on the website.[17] Tobacco and paan items were also no longer available on Dunzo's main app for Android users, although they were available on the iOS version and on the website.[18]
In August 2021, Dunzo expanded into quick commerce by launching a new service, Dunzo Daily, to deliver essentials and household items in 19 minutes.
In January 2022, Reliance Retail led a US$240 million funding round along with Dunzo's existing investors Lightbox, Lightrock, 3L Capital and Alteria Capital. Reliance Retail invested US$200 million for a 25.8% stake in Dunzo.[19]
In May 2020, Dunzo partnered with FMCG major PepsiCo to deliver its snacks brands such as Lay's and Kurkure to customers' doorsteps in Bengaluru amid the lockdown due to the COVID-19 pandemic in India in keeping with Pepsico's ‘Direct-to-Customer' initiative.[20]
In the same month, it also partnered with digital payments app Google Pay to provide grocery and medicine delivery, bike pool, pickup-and-drop, among other services.[21]