David Segal (journalist) explained

David Segal
Occupation:newspaper columnist and reporter
Employer:The New York Times
Known For:"The Haggler" customer service column

David Segal is a newspaper columnist and reporter.[1] He was the author of "The Haggler", a bi-weekly column in the Sunday edition of The New York Times. Segal has received praise for his writing and reporting skills.[2] [3]

The Haggler

Until June 11, 2017 Segal authored the bi-weekly "The Haggler" column in the Sunday edition of The New York Times, in which he printed and attempted to resolve reader-submitted letters about plights in customer service. His column covered companies such as Sears,[4] Apple,[5] Samsung,[6] and many others.[7] It was generally written in a semi-third person style, in which he referred to himself as "The Haggler" rather than "I". His interventions were generally successful.[8] [9]

Writing

David Segal has written pieces for The New York Times about technology and business topics including search-engine optimization[10] and SEC-related fraud.[11] He was one of a team of New York Times reporters who won the 2013 Pulitzer Prize for Explanatory Reporting for a series of 10 articles about the business practices of Apple and other technology companies.[12] [13]

Segal's December 2010 story about a Brooklyn-based online eyeglass seller, Vitaly Borker, who manipulated his site's Google search ranking through negative publicity[14] received attention from the media and prompted Google to alter its algorithms.[15]

Before joining the New York Times in 2008, Segal worked for 14 years at The Washington Post, four of them spent as the paper's pop music critic and four others as the paper's Style section correspondent in New York City.[16] At The Post, Segal wrote a profile about a British man who sued Wilco for using sounds he'd recorded in the band's album Yankee Hotel Foxtrot.[17] This profile was later published in Da Capo Best Music Writing 2005.[18]

Segal was an editor at The Washington Monthly in 1993 and 1994 and remains a contributing editor for the magazine.[19] Since 2004, he has also contributed stories to the radio show This American Life.[20]

External links

Notes and References

  1. Web site: City University Television » The Open Mind » In Conversation with a Reporter . Cuny Tv . 2012-10-14.
  2. Web site: Creamer . Matthew . The Week's Best Media Writing — Scientology, SEO and More | Media — Advertising Age . Adage.com . 2011-02-18 . 2012-10-14.
  3. News: Vega . Tanzina . Tanzina Vega . Thank You Haggler! - Video . The New York Times . 2010-03-13 . 2012-10-14.
  4. News: Running in Place, Before the Treadmill Ever Arrived. 1 November 2012. The New York Times. 13 October 2012. Segal, David.
  5. News: Apple's Retail Army, Long on Loyalty but Short on Pay. 1 November 2012. The New York Times. 23 June 2012. Segal, David.
  6. News: One Compliment, but Two Complaints. 1 November 2012. The New York Times. 13 February 2010. Segal, David.
  7. News: Segal . David . The Haggler — The New York Times . The New York Times . 2012-10-14.
  8. News: Blowing the Whistle on Online Returns. 1 November 2012. The New York Times. 22 September 2012. Segal, David.
  9. News: Summoning the Power of the Crowd. 1 November 2012. The New York Times. 27 October 2012. Segal, David.
  10. News: The Dirty Little Secrets of Search. 28 October 2012. The New York Times. 12 February 2011. Segal, David.
  11. News: In S.E.C. Fraud Suit, Texas Brothers Stand Firm. 28 October 2012. The New York Times. 22 August 2010. Segal, David.
  12. Web site: The 2013 Pulitzer Prize Winners - Explanatory Reporting. Pulitzer.org. 15 April 2013.
  13. News: 2013 Journalism Pulitzer Winners . 15 April 2013 . New York Times . 15 April 2013 .
  14. News: A Bully Finds a Pulpit on the Web. 1 November 2012. The New York Times. 26 November 2010. Segal, David.
  15. News: Google's "Gold Standard" Search Results Take Big Hit In New York Times Story. 28 October 2012. Search Engine Land. 28 November 2010. Sullivan, Danny. Danny Sullivan (technologist). Third Door Media, Inc.
  16. Web site: Wemple . Erik . Post's Segal to NYT - City Desk . Washingtoncitypaper.com . 2008-11-17 . 2012-10-25.
  17. Web site: The Shortwave And the Calling . washingtonpost.com. 2004-08-03 . 2012-10-25.
  18. Book: editor, J.T. LeRoy, guest editor ; Paul Bresnick, series. Da Capo Best Music Writing 2005 : the year's finest writing on rock, hip-hop, jazz, pop, country, & more. 2005. Da Capo Press. [New York]. 0306814463. Introduction xix. 1. Da Capo Press.
  19. Web site: Vedder . Richard. Staff Bios . The Washington Monthly . 2012-10-25.
  20. Web site: David Segal . This American Life . 2012-11-01.

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