Darby Bailey Explained

Darby Bailey
Caption:"Voice of Tellme”
Birth Place:Salt Lake City, Utah, US
Nationality:American
Other Names:Darby, Darby McDonough
Alma Mater:Regent University, Antioch University Los Angeles, University of Utah, Western Governors University
Occupation:Voice actor, Musician, Information Technologist, Songwriter, and Businesswoman
Known For:Voice of Tellme, Amex, Verizon and AT&T 4-1-1
Yearsactive:1999–present

Darby Bailey is an American actress, Ph.D. candidate, Information Technologist, voice-over artist, musician, songwriter, writer/producer, and businesswoman.[1] She is most known as the 'Voice of Tellme' and the voice of Verizon[2] and AT&T's 4-1-1 Directory Assistance.[3] Her voice has been heard trillions of times by telephone callers in the U.S. since she first started voicing phone systems in 1999.[4]

Career

While most known for being the 'Voice of Tellme' and Verizon and AT&T's 4-1-1,[5] [6] she is also the entry voice to various interactive voice response (IVR) systems for American Express, Fidelity Investments, United Parcel Service and inside Ford Sync enabled automobiles.[7] She also voiced Utah's 511 Travel Line to coincide with the 2002 Winter Olympics.[8] Her voice has been heard billions of times in the United States by callers using Tellme built systems. She is known for her winsome voice.[9] [10]

In popular culture

On October 8, 2005, in a Saturday Night Live sketch called 'Julie The Operator Lady' her voice was parodied, as she was at the time, voicing a broad number of phone services, including being the first voice actor to voice both the 1-800-FANDANGO movie phone ticketing system and the Orbitz Travel alert systems,[11] as well as the first voice interactive version of the AT&T, 1-800-555-1212, Directory Assistance line[12]

Darby appeared as herself in a 2003 television episode of CBS news program Sunday Morning where she was interviewed by David Pogue for her work voicing speech enabled telephone systems.

Notes and References

  1. Web site: Darby Bailey Official Site . 14 October 2018.
  2. News: Directory Persistence helps find Darby. Weingerten. Gene. Star-News.
  3. Web site: MACHINE OPERATORS. https://web.archive.org/web/20170224214029/https://www.highbeam.com/doc/1P2-7867888.html. dead. February 24, 2017. The Boston Globe. January 28, 2017.
  4. News: Tellme and Cingular Plan Broader Directory Service. Markoff. John. October 9, 2006. The New York Times. 0362-4331. 2016-03-16.
  5. Web site: Voices in increasing demand for phone automation; Speech recognition:Technology replaces touch-tone menus to route calls and perform other functions over the phone. https://web.archive.org/web/20170224215105/https://www.highbeam.com/doc/1P2-11058553.html. dead. February 24, 2017. Telegraph Herald. January 28, 2017. July 21, 2002.
  6. Web site: Weingarten. Gene. Directory Persistence ... in which Gene stalks a smooth operator. The Washington Post. January 28, 2017. March 26, 2006.
  7. Web site: Wong. May. Voices a growing commodity in phone automation. Berkeley Daily Planet. February 23, 2017. en.
  8. Web site: Punch 511 for word on traffic. Deseret News. 2016-03-16.
  9. "The Voice of the Future", Peltz, Michael, 'Worth Magazine', February 2001
  10. Web site: Verizon's New 411 System: Is It a Live Operator, or Is It 'Darby'?. Speech Technology. February 23, 2017.
  11. Web site: Voice technology easing transactions. USA Today. 2016-03-16.
  12. Web site: OK, here's the 411. Boston.com. 2016-03-16.