| Cyberia | |
| Type: | Private company |
| Foundation: | 1995 |
| Location: | Beirut, Lebanon |
| Key People: | Bassam Jaber (CEO) and Ali Zogheib (CCO) |
| Industry: | Telecommunications |
| Homepage: | www.cyberia.net.lb |
Cyberia is a West-Asian ISP that was established in 1995 by Transmog Inc. serving branches in Lebanon, Jordan, and Saudi Arabia. Cyberia offers such as:
Fair usage policy is a policy Cyberia uses to ensure that all the subscribers of Cyberia have an enjoyable experience while using the Internet. This policy only applies to shared broadband users. Cyberia will monitor the Internet capacity used by each subscriber during the unlimited period and will apply a speed restriction to the user who exceeds the normal Internet consumption. If this account continues to use high capacity again during the unlimited period, Cyberia will hold the account user liable of breaking the "Fair Usage Policy" and will stop the service either temporarily or permanently without prior notice.[1]
In 1996, Cyberia obtained license to offer Internet services to the market, and later that year it became the leading Internet service provider.
In 1998, Cyberia launched a consulting group for the region which made it have a very good infrastructure and thus its launching in Saudi Arabia in 1999
In 1999, Cyberia was given the year's "Best Commercial Internet Solution" award for the Gulf and Middle East from Microsoft Corporation. It was chosen for this special award because of its performance and success in Internet applications development, and for building high and innovative Internet solutions for its consumers.
In July 2003, Cyberia got its hands on INDEX Holdings L.L.C (One of Jordan's top ISP) [2]
Cyberia is now the major Internet Service Provider in Lebanon and it owns more than 50 percent market share.[2] In 2009, a meeting was held with the board of directors CEO and chairman Kamal Shehadi (Representatives from private companies licensed to provide Internet Services with representatives from companies such as, "Cable 1" and representatives of Internet service providers, "Cyberia", "IDM", "Broadband Plus" and "TerraNet" to raise discussion about the problems that are facing Lebanese consumers and how to deal with it.[3]
Despite the fact that Cyberia offers excellent Internet services, there was a misconception with the Fair Usage Policy which was applied to DSL users with free night traffic. This raised a huge feud among customers since they had now a limit on the amount of download they can do at night. However, this policy proved to be effective on the long term since this was made to set restrictions and to ensure that users who engage in substantial continuous download activity will not impair the performance of the network, thus decreasing the speed of the broadband service available to all other users.
95% Oger Telecom Ltd., 5% Saudi Oger Ltd.[4]