| Cousins Submarines, Inc. | |
| Trade Name: | Cousins Subs |
| Type: | Private |
| Founders: | Bill Specht James Sheppard |
| Area Served: | |
| Key People: | Christine Specht-Palmert CEO Jason Westhoff President[1] |
| Industry: | Sandwich shop |
| Genre: | Fast casual |
| Products: | Sandwiches Salads Other food products |
| Foundation: | in Milwaukee, Wisconsin |
| Location: | Menomonee Falls, Wisconsin |
| Locations: | 100+ |
Cousins Submarines,[2] better known as Cousins Subs, is a Milwaukee, Wisconsin-based sub sandwich shop with more than 100 locations,[3] founded in 1972 by cousins Bill Specht and Jim Sheppard. Cousins Subs is a regional chain with restaurants in Wisconsin, Illinois, and Indiana.
Cousins Subs was founded in Milwaukee, Wisconsin in 1972 by cousins Bill Specht and James Sheppard, who could not find a suitable sub sandwich option in Milwaukee like they had when they lived in New Jersey.[4]
Specht and Sheppard opened their first restaurant in Milwaukee, which was located at 60th Street and Silver Spring Drive.[5] After opening the shop, they partnered with a local baker to make their own bread,[6] highlighted in the slogan "Better Bread, Better Subs". A large segment of customers during Cousins' early years were former East Coast residents.[7]
In 2009, Cousins Subs announced it would put an increased focus on the local side of the business.[8] During the Great Recession, Cousins Subs closed over 40 locations to better focus on quality.[9]
In 2013, Cousins Subs established The Make It Better Foundation,[10] which focuses in improving the welfare and quality of life in the communities, particularly in health and wellness, hunger, and youth education.[11]
Christine Specht-Palmert, daughter of co-founder Bill Specht, took over as CEO in 2015 when her father retired.[12]
Cousins Subs announced another rebranding in 2016, which included expanding its footprint throughout the Midwest;[13] remodeling all locations to its Milwaukee Sub Shop to unify the brand;[14] in look and feel, updating its exterior design,[15] logo, packaging and uniform designs;[16] and digitally enhancing the in-store experience for its guests.[17] Along with the remodel, Cousins Subs struck sponsorship agreements with the Milwaukee Bucks, Wisconsin Timber Rattlers, Green Bay Packers and Wisconsin Badgers.[18]
As of October 2019, there are approximately 100+ Cousins Subs locations throughout Wisconsin, Illinois and Indiana. Cousins Subs continues to develop new locations throughout the Midwest with franchise partners focused on multi-unit development.[19]
In August 2018, Cousins announced their expansion into the Chicago market with 40 new locations opening by 2025.[20] As of July 2021, there are six locations in the Chicago area.[21]
Also in 2018, Cousins announced it would re-enter the Twin Cities market of Minnesota, after shuttering stores in 2015.[22] The initial plan is to open about six stores per year, but as of August 2021, none have come to fruition.[23]