Concursive Explained

Concursive
Industry:Software
Founded:2000
Hq Location:Norfolk, Virginia
Products:customer relationship management application
ConcourseConnect

Concursive, until October 2007 named Centric CRM, is a software company located in Norfolk, Virginia, that offers the ConcourseSuite product, a customer relationship management application, and ConcourseConnect, a social software application, both based on Java/J2EE. Concursive supplies products under a software as a service (SaaS) model or a license model.

The company was founded in 2000. It competes with major CRM vendors such as Salesforce.com, RightNow Technologies and Oracle’s Siebel.[1]

History

In June 2007, the Open Source Initiative (OSI) president, Michael Tiemann announced plans to crack down on software vendors that claim to be open source without using an OSI-approved license. Although Concursive described their CRM product as "open source", as of July 2007 it was not certified as such by the OSI.[2] However, Concursive quickly announced that they were releasing their Team Elements software components under Larry Rosen's Open Software License.[3]

In August 2007, the company announced a partnership with Loopfuse, a company that provides software to track and rate the activity of customers online, useful in scoring sales leads and rating / segmenting prospects.[4]

In October 2007 the company released a new version of their CRM product with improved support for third party developers including a JSR 168 plug-in architecture.[5] The company changed its name to "Concursive" and its product name to "ConcourseSuite" on 12 December 2007.[6]

Software

On March 27, 2009, the company released the ConcourseConnect product.

Notes and References

  1. http://www.mspmentor.net/2008/08/18/concursive-launches-crm-and-software-as-a-service-price-war/ "Concursive Launches CRM and Software as a Service Price War"
  2. "Centric CRM and SocialText respond to open source hard line" CBR online 26 June 2007
  3. http://news.cnet.com/8301-13505_3-9733850-16.html "CentricCRM to go open source next week"
  4. http://news.cnet.com/8301-13505_3-9764835-16.html "Loopfuse integrates open-source demand generation into CentricCRM"
  5. http://www.linuxinsider.com/story/PPPEfOJ5uq4CVt/CentricCRM-to-Update-Open-Source-CRM-Package.xhtml "CentricCRM to Update Open Source CRM Package"
  6. http://www.eweek.com/c/a/Enterprise-Applications/Centric-CRM-Changes-Name-to-Concursive/ "Centric CRM Changes Name to Concursive"