CloudKitchens explained
CloudKitchens is a ghost kitchen company started by Diego Berdakin and EarthLink founder Sky Dayton in 2015.[1] [2] Travis Kalanick, cofounder of Uber, bought control of the company in 2018.[3]
CloudKitchens offers food preparation facilities for delivery-only food service.[4] The first CloudKitchens warehouse opened in Los Angeles, California.[5]
History
In 2018, Travis Kalanick purchased a controlling stake in City Storage Systems LLC, founded by Diego Berdakin and Sky Dayton,[4] for $150 million, which operates as the parent company of CloudKitchens and is operated by Berdakin and Barak Diskin.[6] [7] This parent company arrangement allows CloudKitchens to operate as a shell company and to keep a level of secrecy or stealth to the startup.[8] [9] [10]
In January 2019, Saudi Arabia's sovereign wealth fund, Public Investment Fund, invested $400 million in the startup's Series A round. By that time, Travis Kalanick had invested $300 million in the company; he sold $1.4 billion of his Uber stock by May 2019.[11] Sources noted Kalanick's ties to Saudi Arabia, which includes Kalanick serving on an advisory board for Neom, Saudi Arabia's plan to build a futuristic "mega city" in the desert.[12] [13] [14]
In November 2021, CloudKitchens raised another $850million in a funding round, valuing the company at $15billion.[15] Investors included Microsoft, which previously backed Kalanick's Uber.[16]
In 2022, the company was sued by three of its operators for allegedly violating labor laws and deceptive business practices.[17] According to a report published by Business Insider, over 70% of CloudKitchens' operators left the company within a year.[18] It was also alleged by partners that many facilities lacked property security and food safety measures.[19] [20] [21] The company closed down sites in New York and Tennessee, cut back on new building purchases, and conducted layoffs, according to a Financial Times report from September 2023.[22]
Ghost kitchen operations
A ghost kitchen (or "dark kitchen"[23]) allows the kitchen space to operate as a commissary to others, which lets costs be shared and can exist in lower-overhead spaces than a standard restaurant.[24] [25] Ghost kitchen partners include:
Otter
CloudKitchens created Otter, a food order platform, which consolidates orders from various platforms (such as Uber Eats, Postmates, Caviar, DoorDash) for kitchens.[26]
Internet Food Court
In April 2020, CloudKitchens launched—and closed—an experiment called the "Internet Food Court" in Koreatown, Los Angeles, with retro 8-bit. The Internet Food Court allowed families to order delivery from 100 virtual restaurants.[27]
Future Foods
CloudKitchens' virtual restaurant division is named Future Foods.[28] [29] Virtual restaurant brands (or "pseudo-restaurants"[30]) are the opposite of a ghost kitchen: they allow existing restaurants to deliver food with the Future Foods brands.[31] Future Foods handles marketing including food photography.[32]
These Future Foods brand orders are organized for a restaurateur using the Otter order system.
CloudKitchens brands
- Excuse My French Toast
- Egg the F* Out
- B*tch Don't Grill My Cheese[9]
- Charcootz
- LA Breakfast Club
- Send Noods
- Brooklyn Calzones
- Cupid's Wings
- Cheeky's Cheesesteaks
- Groovy Island Pizza
- Pimp My Pasta
- OMG BBBQLOL
- F*cking Good Pizza
- Hummus Hero
- Beverly Hills Platters
- Bob's Kabobs
- Fabulous Falafel
- Pastrami & Pickles
- Big Hotdog Energy
- Burger Mansion[28]
- Killer Wings[28]
- Devil's Soul Food[33]
- Phuket I'm Vegan[34]
Acquisitions and lobbying
It acquired FoodStars BH Ltd, which opened in 2015.
Bradley Tusk, American businessman and politician, provides political lobbying for the company.
Notes and References
- Web site: Loizos . Connie . The next big bet for former Uber CEO Travis Kalanick may be cloud kitchens -- in China . TechCrunch . 2019-02-01 . 2023-07-03.
- Web site: Avalos . George . Uber co-founder's new company grabs downtown San Jose historic building . The Mercury News . 2018-12-04 . 2023-07-03.
- Web site: Microsoft invests in Travis Kalanick's CloudKitchens start-up . Financial Times . 2022-09-07 . 2023-07-03.
- Web site: Kemp . Emma . Ghost Ops: Counterfeit Kitchens in the Pandemic Age . 2020-06-17 . 2023-07-03.
- Web site: Newberg . Matt . Amidst COVID-19, CloudKitchens Redefines Restaurants As We Know It . HNGRY . 2020-04-06 . 2023-07-03.
- Web site: Travis Kalanick is buying a new company that rehabs real estate and will run it as CEO . March 20, 2018 . . Johana . Bhuiyan . Theodore . Schleifer.
- Web site: Meghan Morris. April 22, 2021. Travis Kalanick's stealth $5 billion startup, CloudKitchens, is Uber all over again, ruled by a 'temple of bros,' insiders say. June 1, 2021. Business Insider.
- Web site: CloudKitchens Pushes Nationwide Expansion With 40+ Locations . HNGRY . September 10, 2020 . June 1, 2021 .
- Web site: Winkler. Rolfe. Jones. Rory. November 7, 2019. Meet Travis Kalanick's Secret Startup, CloudKitchens. June 1, 2021. WSJ.
- Web site: Uber Founder Turns Real-Estate Mogul for Ghost Kitchen Startup . Putzier . Konrad . WSJ . October 20, 2020 . June 1, 2021 .
- Web site: Saudis Back Travis Kalanick's New Startup . Jones . Rory . Winkler . Rolfe . WSJ . November 7, 2019 . June 1, 2021 .
- News: Top tech execs will help Saudi Arabia build its mega city of the future . CNN . October 11, 2018 . October 13, 2018 . October 13, 2018 . https://web.archive.org/web/20181013141328/https://edition.cnn.com/2018/10/10/tech/neom-city-investors/index.html . live .
- News: Some Silicon Valley Superstars Ditch Saudi Advisory Board After Khashoggi Disappearance, Some Stay Silent . The Intercept . October 12, 2018 . October 13, 2018 . March 31, 2019 . https://web.archive.org/web/20190331220041/https://theintercept.com/2018/10/11/some-silicon-valley-superstars-ditching-saudi-advisory-board-after-khashoggi-disappearance-some-stay-silent/ . live .
- Web site: Uber founder Travis Kalanick has reportedly raised $400 million for his next act from Saudi Arabia. He'll be competing directly with his old company. . Graham Rapier . Business Insider . November 7, 2019 . June 1, 2021 .
- Web site: Travis Kalanick's food startup CloudKitchens has tripled its valuation to $15 billion and tapped an Amazon veteran as CFO . January 5, 2022 . . Meghan . Morris . subscription . https://web.archive.org/web/20220826224537/https://www.businessinsider.com/travis-kalanick-cloudkitchens-triples-valuation-to-15-billion-2021-11 . August 26, 2022 . live.
- Web site: Microsoft invests in Travis Kalanick's CloudKitchens start-up . September 7, 2022 . . Dave . Lee . Tim . Bradshaw.
- Web site: Morris . Meghan . Travis Kalanick's CloudKitchens faces lawsuits from 3 women over labor issues and deceptive business practices . November 14, 2022 . Business Insider . en-US.
- Web site: Morris . Meghan . Restaurant owners are fleeing Travis Kalanick's CloudKitchens . November 14, 2022 . Business Insider . en-US.
- Web site: McCarthy . Amy . August 23, 2022 . Restaurants Are Jumping Ship From Uber Founder's Ghost Kitchen . November 14, 2022 . Eater . en.
- Web site: Gardizy . Anissa . April 25, 2022 . Ex-Uber CEO Travis Kalanick is bringing his controversial 'ghost kitchen' startup to Boston - The Boston Globe . November 14, 2022 . BostonGlobe.com . en-US.
- Web site: Roth . Emma . August 23, 2022 . The Uber of ghost kitchens sucks, apparently . November 14, 2022 . The Verge . en-US.
- News: Platt . Eric . Aliaj . Ortenca . September 5, 2023 . Travis Kalanick's start-up CloudKitchens fires staff and shuts sites . Financial Times.
- Web site: Uber Founder Travis Kalanick Leaves Board, Severing Last Tie. Kate Conger . . December 24, 2019 . June 1, 2021 .
- Web site: Farm to Table? More Like Ghost Kitchen to Sofa . Jonah Engel Bromwich . . December 24, 2019 . June 1, 2021 .
- Web site: Ousted Uber cofounder Travis Kalanick has reportedly spent $130 million on his ghost kitchen startup. Here's what it's like inside one of the secretive locations. . Business Insider . October 20, 2020 . June 1, 2021 .
- Web site: Try Otter: Integrations . tryotter.com . June 1, 2021 .
- Web site: Amidst COVID-19, CloudKitchens Redefines Restaurants As We Know It . Patrick Fallon . HNGRY . April 5, 2020 . June 1, 2021 .
- Web site: The Great Wings Rush . Josh Dzieza . The Verge . June 1, 2021 . June 1, 2021 .
- Web site: Travis Kalanick's startup refused to change 'Happy Ending' branding for an Asian restaurant menu item, saying it wouldn't cave to woke culture, employees said . Meghan Morris . Allana Akhtar . Business Insider . April 23, 2021 . June 1, 2021 .
- Web site: Eric Newcomer. March 11, 2019. Uber and Travis Kalanick Are in Business Again. This Time, as Competitors. June 1, 2021. Bloomberg.com.
- Web site: The Rise of the Virtual Restaurant. Mike Isaac . David Yaffe-Bellany . . August 14, 2019 . June 1, 2021 .
- Web site: How a virtual brand turned a Chicago brunch spot into a bagel concept . Joe Guszkowski . Restaurant Business . April 1, 2021 . June 1, 2021 .
- Web site: The Mysterious Case of the F*cking Good Pizza . Emilie Friedlander . vice.com . March 30, 2021 . June 1, 2021 .
- Web site: What Are Ghost Kitchens . Adrianne Jeffries . themarkup.org . September 15, 2020 . June 1, 2021 .