Chope Explained

Chope
Industry:Internet
Founder:Arrif Ziaudeen
Area Served:Singapore, Hong Kong, Bangkok, Shanghai, Bali, Phuket, Jakarta
Key People:Arrif Ziaudeen - CEO
Dinesh Balasingam - CBO
Jean Wee - GM
Products:Online restaurant reservations
Location Country:Singapore

Chope is a real-time restaurant-reservation booking platform that connects diners with its partner restaurants. The name “Chope” was inspired by the term chope spoken colloquially in Singapore. Chope charges restaurants fixed and per-diner fees for the use of its table booking system.[1]

Chope was founded on June 15, 2011, with the intention of providing a real-time online service for the process of table reservations.[2]

At the time of its startup, restaurateurs and café owners had been known to be slow to adapt to technological advancements. However, aided by the rise in internet access, this trend has been slowly changing.[3] In July 2012, Chope announced that its application had grown to be used by over 1,000,000 diners.[4]

Investment and Funding History

On June 30, 2015 the company announced it had secured an investment of US$8M in a series C round co-led by F&H Fund Management, a fund chaired by Alibaba CTO John Wu, and NSI Ventures.[5]

In April 2016, the company announced its acquisition of MakanLuar.com - an Indonesian restaurant reservations platform co-founded by Kunal Narang and Hiro Mohinani.[6]

On October 16, 2017, Chope announced that it had raised a Series D funding of US$13M.[7] The round is led by Asia-Pacific investment firm Square Peg Capital and joined by C31 Ventures and Moelis Australia. Existing investors NSI Ventures, Susquehanna International Group, DSG Consumer Partners, and SPH Ventures also came in for a top-up.[8]

Services

For users

The website and the mobile app allow users to search for restaurants and reservations based on parameters including cuisine, location, and price range. Users can also receive Chope Dollars, a rewards-point system.[9]

The company also has a mobile application that allows users to find and book dining reservations.[10]

For restaurants

The service provides restaurant owners with features aiding in reservation management.

Features include:[11]

Markets

The company's home market is Singapore. It has also expanded to other Asian markets including Hong Kong, Mainland China, Thailand and Indonesia.

Notes and References

  1. Mahtani, Shibani (November 2011). "Chope Adds Personal Touch to Online Booking". Retrieved on 8 April 2015.
  2. TAE Team (July 2014). "Interview with Ariff Zaiudeen". Retrieved on 8 April 2015
  3. https://www.techinasia.com/four-up-and-coming-trends-in-the-restaurant-business/ "Four up-and-coming trends in the restaurant business"
  4. Tay, Daniel (August 2014). "Having sat over 10 million diners in Hong Kong, Chope expands to mainland China". Tech in Asia. Retrieved on 8 April 2015
  5. News: Online restaurant booking service Chope raises $8M, revenue doubled in past year. 20 Aug 2015. Tech In Asia . Terrence . Lee.
  6. Web site: Chope Acquires MakanLuar to Gobble up the Indonesian Market.
  7. Web site: Tech in Asia - Connecting Asia's startup ecosystem. 2021-02-10. www.techinasia.com. en-US.
  8. Web site: Foodie startup Chope feasts on $13m funding.
  9. Web site: Reserve through Chope when you dine, and collect dining perks for every booking!. June 21, 2015 .
  10. News: Chope Launches New iPhone App, Ready to Take Your Reservations. . May 3, 2012 . Vanessa . Tan . Aug 20, 2015.
  11. Web site: Singapore's Digital Start-Up Giants - Chope . Aug 24, 2015. .