Chegg Tutors Explained

InstaEDU, Inc.
Type:Subsidiary
Foundation:San Francisco, California, USA in November 2011
Industry:Education
Key People:Alison Johnston, Dan Johnston, Joey Shurtleff (cofounders)
Homepage:CheggTutors

Chegg Tutors (formerly known as InstaEDU) was an online tutoring company that matched students seeking help with online tutors. Students could receive help either on-demand or by scheduling a lesson.[1]

History

Chegg Tutors was founded in 2011 as InstaEDU and launched into public beta in May 2012. At that time, the company also announced that it had raised $1.1M in venture capital funding from The Social+Capital Partnership.[2] Two of the company's co-founders had previously run an in-home tutoring company called Cardinal Scholars. After running Cardinal Scholars they got the idea for an online tutoring company—InstaEDU. In July 2012 they sold Cardinal Scholars to Course Hero.[3] In August 2013, the service announced it had raised a $4 million Series A round of funding[4] from Battery Ventures. At that time, the InstaEDU service also emerged from beta.[5]

On 3 June 2014, Chegg announced that it purchased InstaEDU for $30 million in cash, and that it planned to keep the InstaEDU service active as part of the purchase.[6]

In 2017, Chegg partnered with Sallie Mae to provide student borrowers access to Chegg Tutors.[7]

In late 2020, Chegg announced that Chegg Tutors would be discontinued in 2021. The last day for lessons was announced as January 15, with the last payments to tutors to be made on January 22, and the site to cease operations on January 31.[8]

Services

Students could visit InstaEDU and get matched with a tutor on-demand.[9] InstaEDU allowed students to browse tutor profiles and schedule lessons with a specific tutor. The InstaEDU lesson space used video chat, text chat, a whiteboard, a document editor, code editor, screen sharing, and a file uploader to allow students and tutors to work together. In April 2014, the site announced that it was mobile-friendly;[10] the mobile site supported messaging, scheduling and written lessons.

The site announced it would cease operations on 31 January 2021.[11]

External links

Notes and References

  1. News: Homework Questions? Ask a Tutor on InstaEDU.
  2. News: InstaEDU On-Demand Video Tutoring Gets An A+ and $1.1M Seed From The Social+Capital Partnership.
  3. News: Constine. Josh. EduTech Team-Up: Course Hero Buys Cardinal Scholars In-Person Tutoring Business From InstaEDU. 4 May 2013. TechCrunch.
  4. News: Taylor. Colleen. Online Tutoring Platform InstaEDU Raises $4 Million Series A Led By Battery Ventures. 20 December 2013. TechCrunch.
  5. Web site: Online tutoring startup InstaEDU comes out of beta with $4M led by Battery Ventures – Old GigaOm . 2022-04-27 . old.gigaom.com.
  6. News: Griffith. Erin. Chegg buys InstaEDU in transition away from book rentals. 8 June 2014. Fortune Magazine.
  7. News: Sallie Mae teams with Chegg to offer customers virtual tutoring for college classes. The Washington Post. Danielle Douglas-Gabriel. 9 May 2017. 7 February 2018.
  8. Web site: I am a tutor, what is happening with Chegg Tutors? . Chegg.com . 26 December 2020 . en.
  9. News: InstaEDU: On-Demand Tutoring for Instant Homework Help!.
  10. Web site: Clemens. Ben. blog.instaedu.com/2014/04/14/mobile-friendly-instaedu/. 7 May 2014. https://web.archive.org/web/20140508031109/http://blog.instaedu.com/2014/04/14/mobile-friendly-instaedu/#. 8 May 2014. dead.
  11. Web site: Chegg Customer Service Phone Number & Help Center | Chegg.com . 15 December 2020 . 15 December 2020 . https://web.archive.org/web/20201215185752/https://www.chegg.com/contactus/2121747681 . dead .