BusPlus explained

BusPlus
Location:Belgrade
Launched:1 February 2012
Service 1:GSP Belgrade
Belgrade tram system
BG TRAIN
Lasta Beograd
Currency:RSD
Stored Value:Pay-Per-Ride
Automatic Recharge:EasyPayXPress
Unlimited Use:Unlimited Ride
Variant 1:SingleRide
Student
Disabled/Senior Citizen Reduced
Employee ID
Technology 1:RFID
Operator:BusPlus
Manager:BusPlus
Discontinued:13 April 2023
Successor:Beograd plus

BusPlus (Serbian: БусПлус) was the payment method for the GSP Belgrade, Belgrade tram system, Lasta Beograd (only in public transport in Belgrade) and BG TRAIN. It is a thin, plastic card on which the customer electronically loads fares. BusPlus was managed by Apex Technology Solutions.[1] Public authorities state that BusPlus was implemented to increase the revenue of the public transit authority and to improve the public transport system by getting better information on its usage.[2] Reports from September 2012 have indicated that the overall revenue has increased,[3] but some aspects of its integration have been criticized by the public. The system was installed by Kentkart, an automatic fare collection system integrator company. This system was abolished in April 2023 after Belgrade terminated the contract with the company Kentkart, which implemented the system, by the decision of Mayor Aleksandar Šapić. In May, a new system, Beograd plus, was established.[4]

History

Fares and BusPlus types

Personalized smart card

Personalized cards are limited in time Pre-paid (monthly and semimonthly). All customers paying monthly or semimonthly driving, are entitled to unlimited rides on all lines in the ITS 1 and / or ITS 2 in selected areas in the daily traffic (from 04:00 to 24:00 hours).The personalized card data stored on the cards subspecies (zone, ...), and tariffs are on the card's personal information and photo's for visual control.Personalized cards are not transferable to another user.Personalized card must be validated when entering the vehicle (check in).

Non-personalized smart card - electronic wallet

Non-personalized smart card is the type electronic wallet for a ride on public transport. The user card complements the desired amount of money, each achieved a run-off card with the amount that represents the price of the ride. These cards are not time limited and may subsequently be amended at all locations for sale. Non-personalized card must be validated when entering the vehicle (check in). Non-personalized smart card can be registered in the name of the user, but it can also be used by multiple users. By registering a non-personalized card one gets the opportunity to recharge the card through the web portal.

Paper contactless cards

Contactless paper tickets are sold and complement at all locations for sale. This type of card must be authenticated (validated) at the beginning of the trip (check in).

Paper tickets from the driver

This is an individual ticket for one ride. Sold by the driver.

BusPlus application

BusPlus Application is a free app developed by "Apex Solution Technology" which allows its user to: Search for the nearest station, search for the station by number and search for the station by its name. When the station is selected a bubble will pop up with the list of all buses that go to that station (distance if using "Search for the nearest stations" option) as well as the location of those buses presented on a map. By clicking on a bus on the map you are able to see if the bus is articulated or if the bus has wheelchair support.[14] [15]

BusPlus Customer Service Center

BusPlus call center (customer service) is an information service for users and their complaints. Customer Service works in close coordination and synchronization with the relevant departments of the city.[16]

The main activities of customer service are as follows:

BusPlus Benefit Programs(rewards program)

BusPlus card owners will be able to obtain discounts, special offers and benefits within BusPlus benefit programs.[17]

Security problem

Controversy

External links

Notes and References

  1. http://www.blic.rs/Vesti/Beograd/273820/Pocinje-izdavanje-elektronskih-karata-za-gradski-prevoz Blic Online | Počelo izdavanje elektronskih karata za gradski prevoz
  2. Web site: Busplus: Više putnika, više autobusa.
  3. Web site: BusPlus povećao prihod Gradu. 9 January 2012 .
  4. Web site: Aleksić . Dejan . "Beograd plus" umesto "Bus plusa" . 2023-11-09 . Politika Online.
  5. http://www.b92.net/info/vesti/index.php?yyyy=2012&mm=01&dd=30&nav_category=12&nav_id=578372 B92 - Vesti - Otvoren kontrolni centar "Bus plus"
  6. Web site: Почела примена новог "Бус плус" система у јавном градском превозу.
  7. Web site: Šabić zabranio korišćenje ličnih podataka korisnika Bus plusa. 2 January 2012 .
  8. http://www.pressonline.rs/info/beograd/poverenik-zabranio-obradu-odredjenih-podataka-ucenika
  9. Web site: Tanjug . 2014-12-25 . BUS PLUS PLUS Gradski prevoz u 2015. čekaju radikalne promene, "švercerima" se neće dopasti . 2023-11-09 . Blic.rs . sr.
  10. Web site: 'BUS PLUS' U BEOGRADU DO 2034: Kentkart će naplaćivati karte, drugi ponuđač odbijen jer ne ispunjava finansijski i ekonomski kapacitet . 2023-11-09 . Pink.rs Najbrži portal u Srbiji . sr.
  11. Web site: 2021-07-07 . Busplus odlazi u istoriju: Počela prodaja nove kartice za prevoz, a sa njom možete i još ponešto . 2023-11-09 . B92.net . sr-Latn-RS.
  12. Web site: Mihaljčić . Ana . 2023-02-21 . Bus plus odlazi u istoriju: Naplatu karata u Beogradu trebalo bi da obavlja novo gradsko preduzeće . 2023-11-09 . Euronews.rs . sr.
  13. Web site: Vojvodine . Javna medijska ustanova JMU Radio-televizija . Usvojena odluka o raskidu ugovora sa "Kentkartom"; Šapić: Dali smo im sistem od 250 miliona evra, oni prijavljuje prihod od 100.000 evra . 2023-11-09 . JMU Radio-televizija Vojvodine . sr-Latn.
  14. Web site: Bus Plus Application website. www2.busplus.rs. Serbian. 2018-09-08.
  15. Web site: BusPlus Google Play Store.
  16. Web site: BusPlus Help . 2012-02-01 . https://web.archive.org/web/20120130092711/http://www.busplus.rs/page-help.php . 2012-01-30 . dead .
  17. Web site: BusPlus Cene . 2012-02-01 . https://web.archive.org/web/20120130111645/http://www.busplus.rs/page-cene.php . 2012-01-30 . dead .
  18. Web site: Саопштење за јавност, 01. 02. 2012. - Повереник за информације од јавног значаја и заштиту података о личности.
  19. Web site: NEDEFINISANA SVRHA – NEDOPUŠTENA OBRADA | B92 Blog.
  20. Web site: Belgrade: BusPlus terror.

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