Telephone numbers in Colombia explained

Country:Colombia
Country Link:Colombia
Continent:South America
Country Calling Code:+57
International Prefix:00 followed by 1 or 3 digit carrier code
Trunk Prefix:0 followed by 1 or 3 digit carrier code
Typical International Number Format (Landline):+57 601 222 5555
Typical International Number Format (Mobile):+57 300 222 5555
Typical Local Number Format (Landline):601 222 5555
Typical Local Number Format (Mobile):300 222 5555

Number Plan

Colombia operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit.[1]

Nationally, all calls between subscribers are dialed as ten digits, with no prefix.

NumberDialing zone or Service
+57-3XX-XXXXXXXMobile (cellular) services
+57-601-XXXXXXXBogotá and Cundinamarca
+57-602-XXXXXXXValle del Cauca, Cauca and Nariño
+57-604-XXXXXXXAntioquia, Chocó and Córdoba
+57-605-XXXXXXXAtlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre
+57-606-XXXXXXXCaldas, Risaralda and Quindío
+57-607-XXXXXXXNorte de Santander, Santander and Arauca
+57-608-XXXXXXXBoyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo)

History

Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number.These were converted to the new format by inserting "60" before the dialing zone.

There were various dial plans, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.

Landline service

All landline subscriber numbers follow the pattern:

Where B is the dialing zone (where the number is located), Y is 2 to 8 (or 9 for pay phones),[2] and X is any digit.

Each department belongs to only one dialing zone.

Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Calling internationally from Colombian landlines requires a carrier-selection code be included after the 00 IDD prefix, before the country code and foreign subscriber number:

00456Claro Fijo
00444Claro Móvil
00414Tigo
005Tigo
007ETB
009Movistar

Mobile service

As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Mobile subscriber numbers follow the pattern:

where 3MM usually indicates the one of the country's mobile phone operators.

PrefixMobile Operator
300301

302

304

305

324

Tigo
302323WOM
304Flash Mobile
304Tigo UNE
304305ETB
305Móvil Éxito
310311

312

313

314

320

321

322

323

Claro formerly known as Comcel
315316

317

318

Movistar
319Virgin Mobile
324Tigo UNE
333Suma Movil
350351Avantel

Since Colombia adopted the mobile number portability, these 3MM codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.

Toll-free service

Toll-free numbers follow the pattern:

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services

Toll-based service

Dial-up Internet service billed per minute

Emergency numbers

Notes and References

  1. Web site: cambiala.gov.co. es.
  2. Web site: Calling Colombia.
  3. http://www.mintic.gov.co/portal/604/w3-article-14675.html